NJ Civil Service Navigator

HOUSING AIDE

Code: 02063 Local Competitive

Housing Aide sits in the competitive class of New Jersey's local-government civil service, so reaching it runs through testing and an eligible list instead of a straight hire.

It asks for 1 year of relevant experience.

How to apply

This title is filled by competitive examination.

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Where this title is used

Housing Aide is a local service title. It is filled by the counties, municipalities, authorities and other employers that have adopted civil service under Title 11A, not by State departments. Those employers set pay by ordinance or contract rather than from a State salary schedule, which is why most local titles carry no salary range here.

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Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under direction, performs simple and routine work assisting in the management of a public housing project; assists in resolving tenant problems and adjusting complaints; makes periodic checks on income and employment of tenants; acquaints tenants with housing rules and regulations; cooperates with project and community activities; collects and analyzes tenant data; aids tenants in developing good housekeeping habits; prepares reports; does other related duties as required.

Examples of work

  • May solve and adjust simple complaints of tenants.
  • Acts in liaison capacity between the housing manager and maintenance personnel.
  • Makes periodic inspections of housing property, and reports conditions.
  • Acquaints tenants with housing rules and regulations.
  • Periodically may check income and employment status of tenants.
  • Collects data.
  • Cooperates with project and community groups and organizations.
  • Prepares necessary reports.
  • Maintains records and files.
  • Receives tenant complaints concerning needed repairs, and forwards work orders.
  • Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

Experience

One (1) year of experience in real estate management, or social or community service work.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

Knowledge, skills and abilities

  • Knowledge of procedures and problems involved in real estate management and social and community service work.
  • Ability to meet with tenants and deal effectively with their problems.
  • Ability to work harmoniously with tenants, associates, superiors, and others.
  • Ability to participate in community affairs.
  • Ability to prepare clear, sound, accurate, and informative reports.
  • Ability to maintain tenant records and files.
  • Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
  • Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
  • Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.