NJ Civil Service Navigator

PROGRAM COORDINATOR SENIOR CITIZENS TRANSPORTATION

Code: 04547 Local Competitive

In New Jersey, Program Coordinator Senior Citizens Transportation is filled through the competitive process: candidates take a civil service exam and are hired off a ranked list, not picked at will.

Qualifying turns on 2 years of relevant experience.

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This title is filled by competitive examination.

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Where this title is used

Program Coordinator Senior Citizens Transportation is a local service title. It is filled by the counties, municipalities, authorities and other employers that have adopted civil service under Title 11A, not by State departments. Those employers set pay by ordinance or contract rather than from a State salary schedule, which is why most local titles carry no salary range here.

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Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under direction, plans, implements and directs a program involved in providing transportation for senior citizens to and from shopping locations, health facilities, clinics, and other centers where needed services are provided; does related work as required.

Examples of work

  • Establishes program plans and budgets.
  • Implements adherence to program guidelines.
  • Organizes, assigns work, and supervises the activities of staff and the program.
  • Prepares informational releases and promotional material concerning the program.
  • Creates and maintains public relations and serves as liaison with the general public, community groups, and other agencies.
  • Participates in the selection, training, and evaluation of staff members.
  • Prepares routes and schedules for buses to follow.
  • Assists in the preparation of proposals and applications for continuation of the program.
  • Is responsible for the acquisition, storage, and use of equipment and supplies.
  • Prepares correspondence and reports containing findings, conclusions, and recommendations.
  • Evaluates the services provided, identifies problem areas and needs, and provides alternatives for the utilization of available resources.
  • Evaluates client requests and determines acceptance of applications for service.
  • Attends to clients' complaints and inquiries.
  • Performs necessary work in subcontracting specific services to outside agencies.
  • Attends to senior citizens' related problems and organizes supplemental activities.
  • Visits field locations to ascertain and evaluate existing conditions.
  • Directs the establishment and maintenance of necessary records and files.
  • Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

Experience

Two (2) years of supervisory experience in an agency operating programs in the field of transportation services which shall have included the preparation of routes and schedules and transportation services for the elderly.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility is necessary to perform in essential duties of the position.

Knowledge, skills and abilities

  • Knowledge of the administrative and other related problems encountered in directing a program of passenger transportation.
  • Knowledge of local geography, transportation alternatives, and services available for senior citizens after a period of training.
  • Knowledge of methods and procedures involved in mobilizing individuals and resources.
  • Knowledge of the objectives of federally funded programs for the elderly.
  • Ability to plan, implement, and direct a transportation program for senior citizens.
  • Ability to evaluate services offered, identify problems, and provide suitable alternatives.
  • Ability to organize work methods, give suitable assignments and instructions to others, and supervise the performance of their work.
  • Ability to analyze and evaluate pertinent data, and prepare reports containing conclusions and recommendations.
  • Ability to establish and maintain effective working relationships with individuals, coworkers, groups, and other organizations.
  • Ability to direct the establishment and maintenance of necessary records and files.
  • Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
  • Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
  • Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Note

The definition and examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.