SUPERVISING CASHIER

Code: 03857@ Local Competitive

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under administrative direction, supervises and works with a group of employees engaged in performing varied cashiering and related clerical work; performs other related duties as required.

Examples of work

• Supervises and works with a group of employees in receiving and disbursing of cash and/or checks for payment of rental fees, taxes, water fees, licenses, electrical service, hospital bills, sale of goods, merchandise or service, and so forth.
• Ensures that correct interest payments are computed for overdue bills and that payments are entered in either the daily cash book or terminal.
• Checks payments received against entries and ensures that all reports are complete and accurate.
• Plans work schedules and sequence of operations on a weekly or longer basis to ensure an even flow and distribution of work.
• Revises work schedule to meet changes in workload considering factors such as peak loads, availability of staff, and processing time requirements.
• Coordinates activities of unit with representative of other units on matters concerning work accomplishment, priorities, and procedures.
• Plans for sufficient amounts of supplies.
• Assigns work to employees or to units or assigns employees to positions based on a selective consideration of such factors as difficulty and requirements of assignments, availability, capability, and special qualifications of employees, and other resources available.
• Explains work requirements, methods, and procedures, giving special instructions for difficult or different operations and answering questions about the work.
• Reviews work in progress or on completion or spot-checks work not requiring or susceptible of review as deemed appropriate to assess quality and quantity of work produced by each employee.
• Informs employees about policies, procedures, and practices of management as they relate to the unit's work.
• Oversees attendance and leave, giving approval to sick and annual leave and vacation schedules.
• Resolves informal complaints of employees.
• Conducts informal training to employees to broaden their skills and to provide backup skills.
• Performs periodic reconciliation, and verifies printouts, balance cash receipts, and so forth.
• Prepares financial reports or verifies reports for accuracy.
• Initiates collection action or reviews submitted forms to ensure notification is sent to debtor.
• Discusses problems with customers concerning payments of bills or explanation of bill.
• Establishes and maintains records and files.
• Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

Experience

Four (4) years of experience in the receipt, disbursement, deposit, custody, or other clerical processing of money, one (1) year of which shall have been in a supervisory capacity.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

Knowledge, skills and abilities

• Knowledge of problems involved in making and executing plans for effective utilization of personnel, equipment, materials, supplies, and funds.
• Knowledge of problems, methods, and procedures used in preparing and endorsing checks and drafts.
• Knowledge of methods and procedures used in keeping records of cash receipts and printouts.
• Knowledge of methods and procedures used in preparing daily balances of accounts.
• Knowledge of methods and procedures used in the establishment and maintenance of records and files.
• Ability to analyze, identify, and design solutions to cashiering problems.
• Ability to motivate, train, and work effectively with subordinates who have a variety of backgrounds and training.
• Ability to accomplish the quality and quantity of work expected within set limits of cost and time.
• Ability to give assignments to individuals and groups.
• Ability to plan one's own work and carry out assignments effectively.
• Ability to communicate with others effectively both orally and in writing.
• Ability to work out solutions to problems or questions relating to work.
• Ability to understand and further management goals as these affect day-to-day work operations.
• Ability to develop improvements in or design new work methods and procedures.
• Ability to take a leading part in making varied, highly complex, arithmetical computations and in the establishment and maintenance of records and files.
• Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
• Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
• Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.