SUPERVISOR OF INVESTIGATIONS UNEMPLOYMENT INSURANCE/ DISABILITY INSURANCE
Career Family: SUPERVISOR
To land Supervisor of Investigations Unemployment Insurance/ Disability Insurance in New Jersey you go through the competitive route: you sit an announced exam and the score puts you on the eligible list agencies hire from.
A master's degree is the listed credential, and extra years on the job can be traded for it.
How to apply
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Exam
This is an application to sit an exam and be placed on an eligible list for this title, not an application for a specific job. A $35 application fee applies to Non-Public-Safety announcements issued on or after 2026-02-01. There may be no current vacancy behind it, and the list it produces may not be certified for months or years.
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Exam
Open to permanent employees in the competitive division who hold a qualifying lower title in the same unit. A $35 application fee applies to Non-Public-Safety announcements issued on or after 2026-02-01. Like the open competitive exam, this places you on a list; it is not itself a job offer.
Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator.
Definition
Under the general direction of the Director of Fraud and Risk Management or other manager in the Department of Labor and Workforce Development, is charged with supervision and oversight of activities and staff concerning fraudulent wage replacement claims and Department tax matters involving alleged non-compliance with state statutes and regulatory requirements for a major portion of the organization; does other related duties.
Examples of work
Plans and organizes the work activities of the investigative unit, assigns and reviews work of a staff of subordinate investigators. Supervises the investigation of highly sensitive and specialized complex cases involving alleged fraud, negligence, incompetency misrepresentation, misconduct, or institutional abuse by public employees, on clients, clients by other clients, industry representatives, licensed/certified professionals, authorized vendors, out-of-home caretakers, or other reportable incidents. Develops and implements procedural formats ensuring the effective, thorough investigation of the most serious alleged violations identifying unbiased methodology and performance expectations. Supervises and monitors the analysis of data/reports to identify instances of potential fraud; formulate recommendations to improve systems to prevent fraud and overpayments; develop better reports to prevent and detect overpayments. Identifies operational, administrative, and enforcement needs of the staff. Monitors the coordination of investigative efforts of staff with those of other State, County, and Municipal law enforcement agencies. Assigns and supervises the interviewing of witnesses to obtain comprehensive supporting documentation relative to the allegations. Acts as a witness for the State before Grand Juries, courts of law, administrative hearings or other judicial bodies as required. Reviews reports submitted by investigative staff. Supervises the review and analysis of information contained in records and documents maintained by individuals, business, financial or government agencies to determine departure from acceptable practices. Coordinates investigative activities to secure, preserve and record evidence which may include the use of cameras, radios or other investigative equipment. Confers with a Deputy Attorney General regarding the issuance of an administrative search warrant or subpoena. Assigns and supervises the personal delivery of legal notices to effect proper service of process. Supervises the training of staff personnel. Supervises the work operations and/or functional programs and has responsibility for employee evaluations and for effectively recommending the firing, hiring, promoting, demoting, and/or disciplining of employees. Reviews drafts of Notices of Prosecution and Orders to Show Cause for completeness of supporting documentation and accuracy of alleged violations and processes them for management staff and agency approval. Prepares and supervises the preparation of correspondence. Supervises the maintenance of a case management system to monitor the status of cases and hearings. Represents the department or agency in conferences with officials, employees and representatives of regulated organizations and the public to resolve complaints. Participates in settlement conferences and Notices of Prosecution and Orders to Show Cause; prepares staff position for managerial review and approval. Makes final determinations on the transmittal to appropriate units/agencies of comprehensive investigative reports and evidence prepared as a result of alleged violations or abuse/neglect. Maintains liaison and cooperative working relationships with others who are involved in the work of the unit. Supervises the preparation of necessary documents and scheduling of court workload to ensure assessed penalties are reduced to judgment. Supervises the establishment and recovery of all benefit overpayments for wage replacement insurance. Recovery includes any manner through which repayments are recouped by the Department, including, but not limited to, payments from individuals and third parties, such as SOIL (Set-Off of Individual Liability) and TOPS (Treasury Offset Program). Supervises all collection efforts related to overpayments established by the unit. This includes oversight and supervision for the preparation of reports necessary to measure and document results to record unit performance in accordance with state and federal requirements. Supervises bankruptcy and garnishment cases related to benefit programs. Supervises the receipt, recording and depositing of all monies received for repayment of benefits that had been overpaid. Supervises processes for overpayment of benefits determined through investigation, to include the review and mailing of notices of overpayment and making necessary corrections to claims that have overpayments. Supervises the support and coordination of all matters related to representing the unit in all appeal hearings related to refunds established by the unit. Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
License
Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
Knowledge, skills and abilities
Knowledge of procedures and techniques used to conduct investigations and interviews. Knowledge of Income Security operating systems for benefit programs or supporting benefit programs and the ability to use that information when reviewing various fraud reports used to determine overpayments and/or fraudulent activity. Knowledge of the types of conditions that would constitute an overpayment and the factors that are considered in determining a fraud or non-fraud overpayment under the statutes, regulations and policy of the governing benefit program. Knowledge of legal terminology used in the course of investigative work. Knowledge of the types of conduct that would legally constitute negligence, abuse/neglect, or willful misconduct under the regulatory enforcement of the assigned department. Knowledge of the methods used to research and obtain background data. Knowledge of legal documents such as subpoenas, affidavits and warrants and the procedures for requesting, obtaining and executing them. Knowledge of legal standards for what constitutes bribery including knowledge of relevant statutes. Knowledge of supervisory techniques. Ability to gather and analyze information from investigations. Ability to prepare, review and evaluate reports. Ability to provide testimony as a witness for the State, under oath, at administrative hearings or in court. Ability to prepare reports of investigations, studies and surveys containing findings, conclusions and recommendations. Ability to train employees in investigative techniques and procedures. Ability to supervise assigned staff and plan, and organize work within the unit. Ability to understand and apply the New Jersey statutes, laws, regulations, standards and policies governing the procedures for regulatory control and compliance with civil, administrative, criminal, and institutional abuse/neglect. Ability to maintain records and files. Ability to conduct and supervise the conduct of interviews and investigations. Ability to provide assignments and instructions to investigative staff and supervise their work performance. Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
Note
The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely all duties performed on the job may not be listed. Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Eight (8) years of professional office and/or professional field experience in adjudicating, analyzing and/or investigating wage replacement insurance claims or in the examination or investigation of tax liability for compliance with legal or regulatory, requirements, or in law enforcement performing criminal follow-up investigations (not preliminary investigations), one (1) year of which shall have included supervisory responsibility. OR Possession of a bachelor's degree from an accredited college or university; and four (4) years of the above-mentioned professional experience, one (1) year of which shall have included supervisory responsibility. OR Possession of a master's degree in Public Administration, Business Administration, Social Work, or Criminal Justice; and three (3) years of the above-mentioned professional experience, one year of which shall have included supervisory responsibility. "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgment and make accurate and informed decisions.