NJ Civil Service Navigator

INTERMITTENT LABOR SERVICES WORKER

Code: 56089 Unknown Unknown

Intermittent Labor Services Worker is one of New Jersey's state civil service classifications.

A bachelor's degree is the listed credential, and extra years on the job can be traded for it. State payroll currently lists 9 people in the title, most of them at Labor.

How to apply

  • Unknown
    We don't have enough data to say how this title is filled

    This title's classification (competitive, non-competitive, unclassified) is missing from our data, so we can't honestly point you to an exam announcement or say none is needed. Check the title's official record for how it's actually filled.

Who employs this title

State payroll records show 9 people working under this title. The agencies employing the most are:

  • Labor (9)

Counts from NJ YourMoney agency payroll. See statewide workforce analytics.

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator.

Definition

Under supervision in the Department of Labor in a position requiring irregular work schedules either on a daily or seasonal basis which cannot meet the criteria for full-time or part-time positions, does entry level professional work; processes complicated claims under NJ Unemployment Compensation Law, reviews private disability insurance plans and claims, determines eligibility under NJ Temporary Disability Insurance Law, interviews applicants for employment, makes employer tax computations and determinations, or performs routine nonfield investigations related to the collection of delinquent reports and taxes and enforcement of tax statutes administered by the Department of Labor; does other related duties as required.

Examples of work

Answers questions from the public, employers, and claimants/job applicants. Prepares and submits statistical production reports. Maintains records and files. Performs data entry functions for the automated data processing system. Reviews and corrects periodic automated data processing reports. WHEN ASSIGNED TO UNEMPLOYMENT INSURANCE OR DISABILITY INSURANCE Interviews claimants and employers by phone and in person, and advises them of their rights and responsibilities under Temporary Disability or Unemployment Insurance Law to acquire facts to facilitate decisions. Refers claimants to Federal Social Security, NJ Workers' Compensation, and other insurance programs where applicable. Contacts employers through mail or telephone to gather all necessary information needed to make decisions regarding eligibility for benefits according to law, policy, and procedure. Resolves Unemployment and/or Disability issues, computes nonmonetary determinations, advises claimants of appeal rights, and notifies interested parties. Processes overpayment, adjustments, and refunds. Requests wage and separation information from employers and prepares monetary determinations. WHEN ASSIGNED TO UNEMPLOYMENT INSURANCE Conducts fact-finding interviews with claimants relating to interstate claims, makes recommendations of eligibility, and forwards necessary correspondence to the liable state informing liable state of current labor market conditions. Conducts initial and subsequent periodic interviews (BC-268s) to determine continuing eligibility. Takes and processes initial claims, and processes continued claims at counter. Testifies as a witness at hearings of the Appeal Tribunal to defend and explain onmonetary determinations. Processes mail claims (BS-260s) and other correspondence. Under supervision, prepares a redetermination and if necessary takes appeals according to law, policy, and procedures, and advises claimants of reporting requirements. May take refunds, and prepare receipts and statistical reports. Keeps daily activity tallies for transmittal (BS-120) and may prepare statistical reports. Advises Bureau of Benefit Payment Control when there have been possible illegal payments or overpayment of benefits. Reviews irregular mail claims, determines if additional information is required to make a nonmonetary determination, and sends appropriate form. May advise claimants of human resources and social agencies that can assist them during their period of unemployment. Reviews labor market data which wil assist in making availability determinations and reviews, and utilizes precedent manual as a tool in making proper determinations. WHEN ASSIGNED TO DISABILITY INSURANCE Evaluates and interprets medical certification to determine eligibility. Initiates demand for refund of unemployment benefits paid during period of disability. Examines and resolves discrepancies in applications and supplementary detailed material submitted by both employers and physicians. Requests information from no-fault insurance carriers on receipt of claims for reimbursement of disability benefits paid by automobile insurance carriers. Processes requests from claimants to extend disability payment. Examines claims for authenticity, authorizes payment of disabilitybenefits for both initial and continued claims, and recommends fraud investigations where appropriate. WHEN ASSIGNED TO THE BUREAU OF STATE PLAN DISABILITY BENEFITS Receives and screens all applications to determine which bureau will be assigned to the claim, and follows established procedures in forwarding claim to proper section. Reviews claims to determine employee coverage. Reviews computer printout for information on status of employer. Ascertains whether employer is covered under TDI Law. Establishes benefit rights and initiates authorization of benefit payments to eligible claimants. Corresponds with treating physicians and makes other contacts by phone and mail to gather additional medical certification as required. Arranges and acts on impartial physical examinations to determine if claimant is genuinely disabled for continuance of benefits. Checks employer status for plan modifications. Processes contested Workers' Compensation cases when authorized. Explains monetary and nonmonetary determinations of eligibility in response to claimants', attorneys', and employers' appeals. Redetermines original decisions of eligibility and ineligibility for State Plan benefits resulting from informal appeals of claimants or employers' or decisions of the Appeal Tribunal or the Board of Review. Corresponds with Social Security Administration, Disability Determinations, provides information on the status of the claim, and provides information to welfare agencies concerning status of the claim. Processes claims for reimbursement of benefits to no-fault insurance carriers. Corresponds by phone with unemployment insurance offices to gather information which impacts on eligibility or ineligibility for benefits. WHEN ASSIGNED TO PRIVATE PLAN SECTION Analyzes and develops activities to resolve conflictsand to bring to a conclusion irregular and disputed and long delayed claims. Reviews and acts on requests for termination of Private Plans to ascertain their validity under the law, and reinstates Private Plan whose termination requests have been timely rescinded. Explains and assists concerned parties with applications for modification of private plans submitted to bring them into compliance with changes in the Temporary Disability Benefits Law. Analyzes computer printouts to determine circumstances of probable employer successions and absorptions and their effect on existing Private Plans. Requests the Review Unit to visit Private Plan insurers, claimants, unions, and hospitals to obtain additional data and to help resolve problems involving the administration of Private Plans. Scrutinizes new insurance policies, riders and amendments, certificates of insurance, employer notices, and union bargaining agreements to determine their acceptability under the Temporary Disability Benefits Law and/or in conjunction with the Department of Insurance. Contacts, discusses, and corresponds with the Workers' Compensation Division, Private Plan insurers, claimants, and their attorneys to resolve issues involving the subrogation of the law. Reviews proof of change order to ascertain appropriate action to be taken pertaining to changes in name, address, registration number, effective or withdrawal or other conditions of Private Plan coverage in accord with existing procedures. Arranges by correspondence to secure reimbursement of monies by Private Plan insurers to the State Plan, 4(f) and other insurance companies for claims erroneously paid, and recoups monies for insurers from the State Plan. Drafts correspondence and conducts informal hearings to advise insurers on points of the law and agency policy; and arranges formal hearings for claimants with the Private Plan Hearing Officers after attempts to get claims amicably settled have failed. Examines printouts of claimant's existing unemployment claims to establish that claimant was in labor market and eligible for Unemployment Benefits except for the inability to work. Establishes unemployment claims and authorizes payment of unemployment benefits payable for period prior to period of disability. Communicates with local office to obtain additional information needed for processing of claims. Calculates unemployment disability balance according to established formula. Informs Bureau of Unemployment Benefits about possible wage/benefit conflict. Files new and transitional unemployment claims on claimants' behalf. WHEN ASSIGNED TO EMPLOYMENT SERVICES Interviews applicants for employment to determine their particular occupational qualifications, and classifies, codes, and/or keywords work histories. Receives, records, and/or keywords orders from employer, selects and refers qualified workers, may verify placements, and does periodic follow up on placements. As assigned on an individual or group basis, provides program interviews, occupational advice, and assistance to and refers applicants requiring special assistance in occupational adjustment to employment counselors or other program specialists. May assist in planning an employer relations program. Makes personal andtelephone contacts to implement employer relations and job development for applicants. Certifies eligibility of applicants and/or employers for various programs based on required documentation. Maintains the preparation and maintenance of records and controls including employer order files, employee records, placement control, and other records. Prepares statistical monetary and other reports. Maintains records and files. Performs data entry functions for the automated data processing system. Reviews and corrects periodic automated data processing reports. Interviews and registers crew leaders and their agents, and explains requirements under the Crew Leader Registration Act. WHEN ASSIGNED TO EMPLOYMENT SERVICES SPECIAL PROGRAMS Makes eligibility determinations to ascertain applicant appropriateness for various programs. Acts as group facilitator to provide job finding techniques to job ready applicants. Contacts, establishes, and maintains communications with community agencies who provide manpower or supportive services to program participants. Contacts public officials and community agencies to discuss program benefits for the purpose of establishing public worksites for the provision of program participant work experience. WHEN ASSIGNED TO EMPLOYMENT SECURITY REVENUE SERVICES CENTRAL OFFICE Confers with employers and/or their representatives by correspondence and telephone to explain their rights and responsibilities under New Jersey UI/DI Law and department regulations. May assist with the collection of tax liabilities and/or reports. After thorough investigation and analysis of legal documents, financial reports, and related material, establishes whether or not activities of an entity constitute employment reportable to New Jersey as defined by statute. Analyzes employment experience of an account to determine and initiate the proper procedure for the resolution of delinquent accounts, to identify fraudulent reporting, to establish contribution experience rates, and, in situations involving acquisition of a subject entity or its business trade or assets, to determine whether a transfer of rates should be effected in whole or in part. Prepares, verifies, or processes legal documents or forms of various types. Audits accounts to determine whether employers and/or employees are eligible to receive refunds and to ensure that all payments are properly credited to the appropriate account. INVESTIGATIONS Conducts routine nonfield investigations by letter or phone to determine whether employers are adhering to provisions of the laws administered by the NJ Department of Labor. Contacts debtors to obtain recovery of delinquent taxes or improperly paid benefits. Analyzes work to determine nature of the issue to be resolved and type of information to be obtained. Verifies statements and/or documents by letter or phone to resolve questions concerning status and/or tax liability of employers. Conducts nonfield investigations of suspected violations of the law and other irregularities. Evaluates findings to determine possibility of fraud and refers such matters to upper management. Examines all available federal, state, and local records necessary to determine whether there is concealed employment or a question of employer tax status, and refers cases to field investigations as needed. May accept repayment of monies and reports due the agency and give receipts for same. Secures written statements, affidavits, and other evidence needed to resolve questions concerning subject employers. Makes judgments on enrollee failure to participate. Will be required to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Knowledge, skills and abilities

WHEN ASSIGNED TO UNEMPLOYMENT INSURANCE OR DISABILITY INSURANCE Knowledge of functions, purpose, and operation of social insurance programs in general and the NJ Unemployment Compensation Law or Temporary Disability Law in particular after a period of training. Knowledge of techniques of interviewing persons of varied educational levels, ethnic backgrounds, and English comprehension after a period of training. Knowledge of rules, regulations, policies, procedures, and standards of the Division of Unemployment and Disability Insurance after a period of training. Knowledge of changes in the law which affect the determination and administration of claims after a period of training. Knowledge of appeals procedure after a period of training. Knowledge of Workers' Compensation Law after a period of training. Knowledge of the insurance claims process. Knowledge of other social agencies which can assist claimants or persons determined not eligible for unemployment or disability insurance benefits after a period of training. Knowledge of procedures through the Local Office On-Line Payment System (LOOPS) after a period of training. Knowledge of procedures used in conducting informal hearings after a period of training. Knowledge of mathematics including arithmetic functions and statistical methodology. Ability to follow oral and written direction. Ability to comprehend legal terminology and legal actions of various types and their ramifications on employers. Ability to deal professionally both in person and by telephone with employers, union officials, insurance underwriters and examiners, and other officials. Ability to analyze, nterpret, and apply Unemployment and Temporary Disability Laws and operational procedures to specific solutions. Ability to perform mathematic calculations used in determining benefit rate for claimants and to analyze basic financial statements. Ability to compose original correspondence to claimants, employers, insurance companies, unions, or other public or private agencies regarding information required in making determinations on claims. Ability to compose original memoranda and reports containing findings, conclusions, analyses, and recommendations on the depositions of claims. Ability to instruct clerical employees and to work effectively with associates. Ability to comprehend legal and/or medical terminology, problems, procedures, and practices used in analysis and interpretation of Unemployment and Disability Insurance Laws, and claims which arise under those laws. Ability to interview, classify, test, select, and refer applicants for varied types of employment. Ability to recognize and record varied up-to-date occupational information. Ability to work effectively with applicants, employers, and associates. Ability to work cooperatively with representatives of other agencies having an interest in occupational placement, guidance, and counseling. Ability to oversee clerical employees and other employees. Ability to prepare correspondence in connection with the program. Ability to analyze various aspects of a situation, identify possible problems, and develop feasible solutions. Ability to acquire familiarity with pertinent sections of the Internal Revenue Code, and Federal and State Bankruptcy Laws. Ability to acquire familiarity with general and corporate law to comprehend and apply those provisions which pertain to the operations of the unit. Ability to understand and apply knowledge required to analyze material submitted by employing units and/or other sources to ensure that status determinations rendered are correct as to subject dates and applicable laws and that appropriate contribution rates have been assigned. Ability to use effective methods in reviewing and analyzing questionable and/or disputed employer accounts for payment of taxes, interest, penalties, or assessments under the UI-DI and Wage Reporting Acts which superficially reveal no misrepresentation. Ability to understand and make effective use of various legal documents which are utilized in the NJ Department of Labor. Ability to understand and utilize the New Jersey Confidentiality Act and Federal Privacy Act of 1974. Ability to understand and make effective use of functions of other government agencies to secure data which is relative to a civil and/or criminal investigation being conducted by the NJ Department of Labor. Ability to understand and make effective use of court proceedings. Ability to explain relatively complex matters related to the unemployment tax system and benefit claims in such a way as to be understood by employers and other interested parties. Ability to examine records and reports to detect concealed employment and resolve questions of employer subjectivity. Ability to prepare clear, technically sound, accurate, and informative reports containing findings, conclusions, and recommendations. Ability to maintain records and files. Ability to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible if they can perform the essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. SPECIAL NOTE The intermittent designation shall be utilized only where the work responsibilities are characterized by unpredictable work schedules which do not meet normal criteria of regular, year-round full-time or part-time assignments. Such category is not to displace or be used in place of regular full-time or part-time employees. Assignment of Work Assignment of work hours to intermittent employees shall be based on managerial needs and shall be limited to work that is appropriate to the class title. Furlough and Recall Whenever it is necessary to furlough intermittent employees, furloughing will be done in the inverse order of seniority based on official records at the end of the last pay period. A furlough means that an intermittent employee cannot be scheduled for work within the next week. Reasonable advance written notice of furlough action shall be given to the employee. A furlough will not be considered a layoff and will not require the issuance of the forty-five (45) day notice. The seniority organization unit for purposes of furlough selection will be employees currently working in a designated work unit, prior to use by the appointing authority, designated work units must be submitted to and approved by the NJ Civil Service Commission. Seniority shall be determined by the number of regular hours worked by the intermittent employee. Recall from furlough will be made in seniority order from the most senior to the least senior employee from among furloughed employees who are assigned within a designated work unit which may be the local office and/or satellite office. In cases of equal seniority, the tie will be broken by determining the number of hours the employees were in pay status under special service during the last two (2) years immediately preceding their conversion to an intermittent title. Recall of employees may be extended on a regional or statewide basis if the recall list for the work unit has been exhausted. When the recall procedure is extended beyond the work unit, or when the recall is for less than four hours of work, the termination actions listed below will not apply when the intermittent employees cannot be contacted or refuses an offer of recall. However, when an offer of recall is accepted to a work unit other tha the one from which the employee was furloughed, the new work unit will become the employee's seniority organization unit for future furlough and recall actions. Recall actions shall be initiated during the first two (2) hours or the last two (2) hours of the workday. If the department is unable to contact the employee during these times, the next employee on the recall list will be called until a sufficient number has been secured. If a department is unable to contact a employee on two (2) consecutive occasions, the employee shall be notified in writing of the specific dates and times the contacts were made. Employees will be given five (5) calendar days from date of receipt to advise of their current availability for future scheduling. Failure to respond as directed shall be considered a resignation. If on the next occasion the same employee is unavailable, this also shall be considered a resignation. Intermittent employees who are contacted and refuse an offer of recall for reasons other than verified illness, disability, or approved leave may be resigned.

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Four (4) years of professional experience relevant to the position. OR Possession of a bachelor's degree from an accredited college or university. "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions.