INTERVIEWER COUNTY ADJUSTER
Interviewer County Adjuster is a local-government title in New Jersey's competitive civil service, which means the way in is an open exam rather than a direct appointment.
The main requirement is 1 year of relevant experience.
How to apply
This title is filled by competitive examination.
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Interviewer County Adjuster is a local service title. It is filled by the counties, municipalities, authorities and other employers that have adopted civil service under Title 11A, not by State departments. Those employers set pay by ordinance or contract rather than from a State salary schedule, which is why most local titles carry no salary range here.
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Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.
Definition
Under direction, reviews financial circumstances and checks legal settlement of patients in county/state institutions whose accounts are delinquent; conducts and reports interview of complainants in criminal desertion cases; prepares and maintains complete history of records of such cases; does other related duties as required.
Examples of work
- Checks and verifies legal settlement of patients entering county/state institutions from concerned county.
- Writes to and interviews any legally responsible relatives to determine whether they have financial resources which will permit them to pay all or part of concerned patient's maintenance.
- Checks records in the Surrogate's Court and Superior Court to ascertain any interest a patient may have in an estate, administration, or guardianship and contacts those executors, administrators, or guardians for the interest a patient may have and finds out what funds could be made available for the patient's support and maintenance.
- Recommends placing of liens against physical properties, savings, and so forth where found.
- Collects payments, when a legally responsible relative agrees to pay for support of a patient, and turns over such funds to proper authorities.
- Evaluates ability of responsible parties to pay for institutional care, appraises property, insurance, and other patients= assets, checks patients= veteran and social security benefit eligibility, communicates with lawyers, employers, banks, and the like concerning patients= assets, and obtains and submits to proper authorities information required for deportation cases.
- Investigates patients' resources and those legally responsible so that the county/state may be reimbursed as much as possible for institutional care.
- Maintains contact with Municipal Welfare Departments, County Welfare Boards/Agencies, the Veterans' Administration, and Social Security Board.
- Collects accounts in arrears.
- May interview complainants wishing to file complaints for desertion.
- Questions complainants to ascertain required information.
- Assists complainants in completing necessary questionnaires.
- Determines whether complainant has an admissible complaint.
- Prepares necessary documents and correspondence.
- Informs complainants of consequence of their actions.
- Prepares memoranda containing information relative to each complaint for review.
- Prepares reports.
- Maintains records and files.
- Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
Experience
One (1) year of experience in investigational work of the type performed as a claims investigator in an insurance firm or as an investigator in a credit organization or government tax benefit or law enforcement agency.
License
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.
Knowledge, skills and abilities
- Knowledge of procedures involved in investigating financial circumstances and legal settlements of patients in county/state institutions.
- Knowledge of procedures, principles, and techniques involved in interviewing complainants.
- Knowledge of methods used in preparing reports.
- Knowledge of methods used in maintaining records and files.
- Ability to comprehend established rules/regulations.
- Ability to interview persons of varying backgrounds.
- Ability to use tact/courtesy in making investigations.
- Ability to observe significant conditions.
- Ability to prepare reports.
- Ability to maintain records and files.
- Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
- Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
- Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
Note
The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.