SENIOR INVESTIGATOR COUNTY WELFARE AGENCY
Bilingual In Spanish And English
New Jersey treats Senior Investigator County Welfare Agency as a competitive-class job, so the gate is an examination and the ranked list it produces rather than a direct offer.
The spec names an associate's degree, but it leaves the door open to substitute experience for the degree.
How to apply
This title is filled by competitive examination.
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Senior Investigator County Welfare Agency is a local service title. It is filled by the counties, municipalities, authorities and other employers that have adopted civil service under Title 11A, not by State departments. Those employers set pay by ordinance or contract rather than from a State salary schedule, which is why most local titles carry no salary range here.
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Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.
Definition
Under direction, organizes the work of a unit involved in conducting special, confidential, and routine investigations of assigned public assistance cases where there is an alleged or suspected desertion, fraudulent receipt of assistance, or other violation of federal, state, and county public assistance rules, regulations, or laws; conducts investigations and takes the lead over other investigators; does other related duties.
Examples of work
- Organizes the work of a unit involved in investigations of public assistance cases.
- Takes the lead and conducts investigations to locate persons alleged to have deserted dependents receiving public assistance.
- Takes the lead and conducts special and confidential investigations of alleged or suspected violators of federal, state, or local public assistance rules, regulations and laws.
- Takes the lead and conducts home visits of recipients of public assistance to obtain information.
- Reviews and prepares statements required by legal counsel to prosecute persons alleged to have committed public assistance fraud.
- Maintains contact with all public assistance agencies in New Jersey and in other states to locate persons alleged or suspected to have deserted dependents receiving public assistance or who have violated federal, state, or county rules, regulations or laws.
- Assigns, supervises, and conducts confidential investigations of the finances, occupations, and activities of persons alleged or suspected of the fraudulent receipt of public assistance.
- Cooperates, under assignment or as directed, with official law enforcement agencies to obtain and furnish information necessary to apprehend and prosecute persons alleged to have deserted dependents receiving public assistance, or who fraudulently received public assistance.
- Cooperates as directed by legal counsel with casework staff to attempt to effect reconciliation or voluntary assumption of financial support.
- Travels extensively during the daytime working hours and at night to conduct assigned investigations.
- Establishes and maintains records and files.
- In the absence of an Assistant Chief or Chief Investigator County Welfare Agency or other assigned unit supervisor, the following may be performed:
- Supervises daily activities of Investigator County Welfare staff.
- Delegates assignments and instructions to subordinates and supervises the performance of their work.
- Reviews and approves investigative reports completed by subordinate staff.
- Supervises the work operations and/or functional programs and has responsibility for employee evaluations and for effectively recommending the hiring, firing, promoting, demoting and/or disciplining of employees.
- Assists in the handling of personnel and employee relations problems, reviews disciplinary cases.
- Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
Education
Sixty (60) semester hour credits from an accredited college or university.
Experience
Three (3) years of experience in conducting investigations in any of the following areas: criminal matters; compliance with violation of statutory regulations; securing and verifying information for eligibility or qualification for loans, insurance, credit, employment, entitlement to cash awards or financial benefits; adjustment and settlement of insurance claims; or other related types of investigations involving the collection of information, examining records, interviewing individuals and preparing reports of findings.
License
Appointees will be required to possess a driver's license valid in NJ only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.
Knowledge, skills and abilities
Knowledge of the techniques used to conduct investigations. Knowledge of interviewing techniques. Knowledge of the methods used to conduct research and obtain background data. Knowledge of the types of conduct that would legally constitute negligence, fraud or willful misconduct under the regulatory enforcement of the assigned department. Ability to interpret laws, rules and regulations and apply them to specific situations. Ability to maintain records and files. Ability to provide assignments and instructions to staff and review their performance. Ability to conduct interviews and investigations. Ability to prepare reports and correspondence. Ability to gather and compile information. Ability to organize subordinates work schedules and review the work of subordinates. Ability to read, write, speak, understand or communicate in English sufficiently to perform the duties of the position. Communication may include such forms as American Sign Language or Braille. Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. This job specification is applicable to the following title code(s) which are different work week or work month and/or variants of the job class title: Job Spec Code State, Local or Common Class of Service Work Week State Class Code Local Class Code Salary Range
Note
The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. NOTE: Appointments may be made to positions requiring bilingual skills. - Bilingual in Spanish and English SPECIAL SKILL Applicants must be able to read, write, speak, understand, or communicate in Spanish and English sufficiently to perform the duties of this position. Applicants who do not possess the required education may substitute additional experience as indicated on a year-for year basis with thirty (30) semester hour credits being equal to one (1) year of experience. LC N/A20-Bilingual In Spanish And EnglishLC N/A20- This job specification is for government use only. Salary range is only applicable to state government. Local salaries are established by individual local jurisdictions. 6/25/2010