NJ Civil Service Navigator

OFFICE SERVICES MANAGER

Code: 04417 Local Competitive

To land Office Services Manager in New Jersey you go through the competitive route: you sit an announced exam and the score puts you on the eligible list agencies hire from.

The one gate is 5 years of relevant experience.

How to apply

This title is filled by competitive examination.

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Who employs this title

Office Services Manager is used at one independent authority, New Jersey Turnpike Authority.

Independent authorities

Employer Employees
New Jersey Turnpike Authority 1

All authorities.

Where this title is used

Office Services Manager is a local service title. It is filled by the counties, municipalities, authorities and other employers that have adopted civil service under Title 11A, not by State departments. Those employers set pay by ordinance or contract rather than from a State salary schedule, which is why most local titles carry no salary range here.

Check whether an employer is a civil service jurisdiction · How local civil service works

State payroll and independent authority payroll are separate systems and are never merged. See data sources.

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under direction, directs, plans, and coordinates a variety of office support services and supervises employees engaged in providing these services; does other related duties as required.

Examples of work

  • Plans, organizes, and directs the work of employees engaged in providing essential office services such as duplicating and printing, supplies, mail and messenger, work processing, and office equipment procurement and maintenance.
  • Reviews present office support procedures, compiles data on alternative methods, and makes recommendations based on statistical, financial, and professional journal articles, and/or other relevant information pertinent to office services.
  • Develops uniform correspondence procedures and style practices and standards for size, paper weight, grade of bond and carbon paper, use of specific letter guides, use of form letters, and elimination of nonessential copies of memos and letters.
  • Studies organization reports and forms and revises them by use of rough sketch or a standard format and specifying such items as spacing, sequence of entries, grouping of data, and line spacing.
  • Proposes the use of property and equipment record cards and develops schedules for conducting physical inventories of the equipment including record keeping on repair frequency, cost, and replacement of office equipment, vehicles, and so forth.
  • Studies space utilization to ensure optimum use of office layout and reviews requests from various units for additional space recommending the merging of functions or the rental of additional office space.
  • Supervises the renovation of offices, prepares floor plans, and may secure bids from outside contractors relative to such renovations.
  • Assists in budget preparation as it relates to the need for office equipment, furniture, and office space.
  • Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units.

Experience

Five (5) years of experience in the supervision of two (2) or more office services functions involving records management, printing or duplication services, mail and messenger services, equipment maintenance and repair, procurement and supply, or other related functions in support of office operations and services.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

Knowledge, skills and abilities

  • Knowledge of office methods, practices, routines, machines, and equipment.
  • Knowledge of the internal organization and established policies, procedures, and regulations relative to the work of the unit after a period of training.
  • Knowledge of problems involved in planning details of an office support service program, in giving suitable assignments and instructions to individuals and groups, and in supervising the performance of their work.
  • Knowledge of approved English usage.
  • Ability to organize assigned clerical and supervisory work and develop effective work methods.
  • Ability to compose clear, concise, and appropriate letters in accord with established policies, procedures, and regulations.
  • Ability to prepare and supervise the preparation of statistical and other reports containing findings, conclusions, and recommendations.
  • Ability to supervise the maintenance of records and files.
  • Ability to give assignments and instruction to individuals and groups, provide them with advice and assistance when difficult and unusual problems arise, and check their work to see that proper procedures are followed.
  • Ability to ensure that reasonable standards of workmanship and output are maintained and that desired objectives are achieved.
  • Ability to work harmoniously with subordinates, associates, and superior officials.
  • Ability to plan and revise office procedures and methods.
  • Ability to coordinate the implementation of revised methods and procedures in the various office services functions.
  • Ability to supervise the maintenance of suitable records and files.
  • Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
  • Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
  • Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.

Five (5) years of experience in the analysis, evaluation, development, and improvement of office practices, methods, and procedures may be substituted for the above experience requirement..