SENIOR COMMUNICATIONS OFFICER
To land Senior Communications Officer in New Jersey you go through the competitive route: you sit an announced exam and the score puts you on the eligible list agencies hire from.
The one gate is 1 year of relevant experience.
How to apply
This title is filled by competitive examination.
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Senior Communications Officer is a local service title. It is filled by the counties, municipalities, authorities and other employers that have adopted civil service under Title 11A, not by State departments. Those employers set pay by ordinance or contract rather than from a State salary schedule, which is why most local titles carry no salary range here.
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Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.
Examples of work
- Takes the lead over other personnel in receiving, entering, retrieving and transmitting law enforcement information via computer terminals.
- Takes the lead over assigned personnel, gives orientation and training to new personnel, instructs new communication officers in procedures of a coordinated law enforcement information network.
- Takes the lead over the activities of Communication Officers in all phases of their job responsibilities including the making of entries, inquiries, cancellations and modifications of records in the national crime information center and state crime information center stolen vehicle file, stolen license plate file, stolen missing gun file, stolen article file, wanted person file, stolen or embezzled or counterfeited or missing securities file and the stolen boat file for state law enforcement agencies.
- Assists in the making of work schedules as directed.
- Assists the supervisor in the planning of operational procedures, prepares required administrative reports as directed, receives and answers telephone, radio, and teletype inquiries of the National Crime Information Center and the State Crime information Center for law enforcement agencies of the State.
- Takes the lead in the maintenance and up-dating of N.C.I.C. and S.C.I.C. records and files.
- By means of a communications terminal, enters and receives information from a central computer on persons arrested or suspected of criminal activities.
- Manipulates a communications terminal keyboard in order to enter information regarding arrests and crimes into a computer and searches computer memory to match current information versus past records for identification purposes and to retrieve previous criminal record.
- Utilizes data processing computer orientated equipment in receiving and sending messages to state and out of state law enforcement agencies.
- Takes the lead over other personnel engaged in entering and receiving information on persons arrested or suspected of criminal activity from a central computer, by means of a communications terminal.
- Receives by radio or telephone, police alarms for wanted persons, stolen property, escaped prisoners, stolen cars, etc.
- Enters and receives information from the computer for other law enforcement agencies such as Sheriff's Department, Prosecutor's Department, and Probation Department, regarding warrants, etc.
- Deletes information from computer such as stolen cars recovered.
- Maintains log of all information received and transmitted.
- Keeps files of escaped prisoners, wanted persons, stolen cars, etc., according to New Jersey State Police system.
Experience
One year of experience in work involving the use of video display terminals or other data processing and computer orientated equipment for receiving, entering, retrieving and relaying law enforcement information.
License
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
<b>KNOWLEDGE</b>
Wide knowledge of the proper procedures used in receiving and transmitting information to Federal and State Crime Information Centers and law enforcement agencies.
Wide knowledge of the rules and regulations of the State Crime Information Center.
<b>ABILITY</b>
Ability to read, write, speak, understand or communicate in English sufficiently to perform the duties of the position. Communication may include such forms as American Sign Language or braille.
Ability to give suitable assignments and instructions to assigned employees.
Ability to effectively train new communications personnel.
Ability to use CRT and/or computer terminal or other communication equipment to transmit information and/or enter information into a central computer.
To record information received clearly and accurately.
Ability to work harmoniously with associates, superiors and others.
Ability to perform related clerical work.
Ability to assign communications work to other employees and to develop efficient and effective work methods in accordance with established communications procedures.
Ability to understand, remember, and carry out oral and written instructions.
Ability to compile and prepare reports and other statistical data accurately and quickly.
Ability to use and supervise the use of terminal computer oriented data processing and communications equipment.
Ability to supervise the making of entries and the maintenance of the records of the National Crime Information and State Crime information Center in current condition.
Ability to maintain the confidentiality of police information received.
Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.