NJ Civil Service Navigator

HUMAN SERVICES COORDINATOR

Code: 04912 Local Competitive

To land Human Services Coordinator in New Jersey you go through the competitive route: you sit an announced exam and the score puts you on the eligible list agencies hire from.

To be eligible you bring a master's degree and 3 years of relevant experience.

How to apply

This title is filled by competitive examination.

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Where this title is used

Human Services Coordinator is a local service title. It is filled by the counties, municipalities, authorities and other employers that have adopted civil service under Title 11A, not by State departments. Those employers set pay by ordinance or contract rather than from a State salary schedule, which is why most local titles carry no salary range here.

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Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under direction in an assigned geographical area, is responsible for the coordination and integration of a variety of human and social services provided to the public by public and private agencies, and is responsible for implementing the various programs, policies, and procedures of a county welfare agency and the state Department of Human Services; does related work as required.

Examples of work

  • Plans and coordinates activities to improve and integrate human services provided to the public.
  • Participates in the research, development, and implementation of a coordinated and centralized human service delivery and monitoring system.
  • Collects information and prepares an inventory on human services available in the area.
  • Evaluates human services delivered to program participants and the impact of such services on participants.
  • Evaluates effectiveness of the human service delivery system for the area and makes recommendations accordingly.
  • Participates in the preparation of proposals for human services programs.
  • Reviews applications for state and federal funds and provides comments and suggestions.
  • Assists in the preparation of budget estimates, activities, goals, and procedures for the administration of such programs.
  • Identifies instances of duplication of services and provides alternatives to improve the system.
  • Assists in the development of guidelines for the effective operation of specific programs and services.
  • Serves as liaison between community based agencies and state and local government agencies in matters relating to policy making, interpretation of rules and regulations, program development, and implementation of guidelines.
  • Participates in interagency and intergovernmental negotiations and in the formulation of mechanisms for improving administrative coordination and program design.
  • Makes studies and analyzes legislation affecting programs intended to meet the human service needs of the region.
  • Serves as liaison with county and city government officials in the interest of establishing consistent and integrated human service policies and practices.
  • Identifies funding sources and promotes coordination and integration for an effective and efficient use of funds.
  • Identifies problems and needs and provides leadership on organizing people and activities to solve such problems and meet the needs identified.
  • Analyzes and evaluates pertinent data and prepares accurate and informative reports.
  • Maintains essential records and files.
  • Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units.

Education

Graduation from an accredited college or university with a Master's degree in Social Work or Social Welfare.

Experience

Three (3) years of experience in the development of human service programs and policies relating to family, adult, and child welfare and in the delivery of the services rendered to these groups.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Knowledge, skills and abilities

  • Knowledge of modern public social work and management theory, of approved practices, and the problems encountered in implementing and making effective use of them.
  • Knowledge of rules, regulations, policies, procedures, and programs of the New Jersey Department of Human Services, and the Division of Family Development.
  • Knowledge of principles and practices of community organizing and social policy planning, as well as the problems encountered in the field and the alternatives available to overcome them.
  • Knowledge of federal and state laws concerning the welfare of children and adults.
  • Knowledge of problems likely to be encountered in developing and carrying out an integrated social service program.
  • Ability to organize assigned work and develop effective work methods.
  • Ability to plan and coordinate activities to improve and integrate human services offered to the general public.
  • Ability to evaluate and prepare reports with recommendations concerning human service programs, delivery of their services, and its impact on the participants.
  • Ability to establish and maintain cooperative working relationships with citizens, public officials, and associates.
  • Ability to communicate effectively in a written and spoken manner and prepare accurate and informative reports and correspondence.
  • Ability to analyze and evaluate pertinent data, identify problem areas, and provide suitable solutions.
  • Ability to direct the establishment and maintenance of essential records and files.
  • Ability to analyze and interpret laws, rules, regulations, and procedures and apply them to specific situations.
  • Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
  • Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
  • Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Note

The definition and examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.