NJ Civil Service Navigator

INTERVIEWER, COURTS

Bilingual In Spanish And English

Code: 07573 Local Competitive

To land Interviewer, Courts in New Jersey you go through the competitive route: you sit an announced exam and the score puts you on the eligible list agencies hire from.

How to apply

This title is filled by competitive examination.

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Where this title is used

Interviewer, Courts is a local service title. It is filled by the counties, municipalities, authorities and other employers that have adopted civil service under Title 11A, not by State departments. Those employers set pay by ordinance or contract rather than from a State salary schedule, which is why most local titles carry no salary range here.

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Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under direction, interviews and elicits information from persons wishing to file legal complaints of desertion, neglect, abuse, nonsupport, erroneous traffic offense citations, or for other offenses or matters within the purview of the court, including the application for assignment of legal counsel or providing legal representation; does other related work.

Examples of work

  • Interview complainants wishing to file legal complaints for desertion, neglect, abuse, nonsupport or other offenses; accepts complaints falling within the purview of the court.
  • Speaks with complainant in an attempt to elicit required information.
  • Answers specific questions relative to complaint or application process and forms.
  • Asks applicant specific questions to develop factual information.
  • Provides assistance to the complainant to complete the necessary questionnaires.
  • Determines whether complainant has an admissible complaint.
  • Prepares the required complaint forms, subpoenas, writs and other related documents and correspondence.
  • May refer complainant to other appropriate county or municipal agency for assistance when the complaint does not fall within the purview of the court.
  • Determines whether complaint should be entered as a civil or criminal offense.
  • Informs complainants of the possible outcomes or consequences of their complaint.
  • May refer complaints to other departments or agencies for investigation.
  • Prepares complaint information for review by the judge.
  • Prepares reports.
  • Interviews criminal defendants; reviews defendants financial situation to determine whether defendant qualifies for legal counsel without charge.
  • Explains program purpose, agency eligibility requirements, and application procedures.
  • Advises applicant of missing or incomplete application information.
  • Maintains records and files.
  • Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

Experience

One (1) year experience conducting interviews to gather information, providing assistance in the completeness of forms, verifying information obtained and making eligibility determinations for insurance, credit, entitlement to cash awards or financial benefits, employment, financial loans, or adjustment and settlement of insurance claims.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

Knowledge, skills and abilities

Knowledge of the methods used to collect and organize needed data. Knowledge of interviewing techniques. Ability to explain laws, regulations and procedures to the public. Ability to communicate effectively with the public. Ability to collect, and assemble eligibility information. Ability to evaluate financial and other data for eligibility purposes. Ability to read and interpret laws, rules and regulations and apply them to specific situations. Ability to provide information orally and in writing. Ability to conduct interviews. Ability to prepare clear, sound, accurate and informative reports. Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. This job specification is applicable to the following title code(s) which are different work week or work month and/or variants of the job class title: Job Spec Code State, Local or Common Class of Service Work Week State Class Code Local Class Code Salary Range

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. NOTE: Appointments may be made to positions requiring bilingual skills. Bilingual in Spanish and English. SPECIAL SKILL Applicants must be able to read, write, speak, understand, or communicate in Spanish and English sufficiently to perform the duties of this position. LC N/A03-Bilingual In Spanish And EnglishLC N/A03- This job specification is for government use only. Salary range is only applicable to state government. Local salaries are established by individual local jurisdictions. 8/03/2000