COUNTY 911 COORDINATOR

Code: 07681 Local Non-Competitive

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Plans, organizes, coordinates, and is in charge of the 911 activities (statewide enhanced emergency telephone system) within the county in accord with provisions of the Statewide 911 Enhanced Emergency Telephone System Act; does other related duties as required.

Examples of work

• After consultation with representatives of the county, municipalities, local public safety agencies, and State Police, and utilizing information supplied by the municipalities, prepares a draft county plan for implementation of the 911 enhanced emergency telephone system throughout the county. The draft plan shall specify:
• Submits the draft plan and background documentation to the county governing body for approval.
• May assist the governing body in making any changes required in the county plan after review by the State Office Emergency Telecommunications Service.
• Guides and assists local governments and public safety agencies in making their public safety answering point (PSAP) decisions.
• Meets regularly with the Office of Emergency Telecommunications Service to follow up on status of implementation of the act.
• Develops expertise in 911 emergency response systems through contact with the Office of Emergency Telecommunications Service.
• Provides technical/operational assistance to all political subdivisions in the county.
• Meets with representatives of the county, municipalities, local public safety agencies, and State Police.
• Guides and assists municipalities in preparation of data for the master street address guide.
• Aids each municipality in determining the most effective methods of participating in the 911 network.
• Plans, organizes, and assigns work of the organizational unit and evaluates employee performance and conduct, enabling the effective recommendation of the hiring, firing, promoting, and disciplining of subordinates.
• Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

Experience

Three (3) years of experience in emergency dispatch response activities, one (1) year of which should be in a supervisory or administrative capacity.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

Knowledge, skills and abilities

• Knowledge of the emergency communication needs of public safety organizations.
• Knowledge of various telecommunications systems, equipment, and operational features.
• Knowledge of telecommunications network design.
• Ability to guide/coordinate efforts of local officials, operating personnel, and support personnel in planning, implementing, or improving emergency telecommunications services.
• Ability to weigh requirements against capabilities/resources, and to correlate varied technical and administrative considerations in determining the most efficient means of providing required emergency telecommunications services.
• Ability to establish and maintain cooperative work relationships and to communicate effectively with others, both orally and in writing.
• Ability to analyze administrative/operational problems and develop practical solutions to such problems.
• Ability to plan, direct, and coordinate work of others.
• Ability to communicate and maintain effective work relationships with personal representing varied backgrounds and points of view.
• Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
• Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
• Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
• CODES: LG - RKR/mk 4/17/98
• This job specification is for local government use only.

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.