ASSISTANT ADMINISTRATIVE SUPERVISOR OF FAMILY SERVICES

Code: 07802 Local Competitive

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under the direction of an Administrative Supervisor of Family Services in a county welfare agency, assists in the development and supervision of social service and income maintenance programs; does other related work.

Examples of work

Assists in the planning, scheduling and coordination of social service operations. Coordinates and oversees the review of applications for eligibility determination for social service assistance. Advises subordinate staff in the analysis of social service case problems. Coordinates social service program efforts with other internal activities or with the activities of other agencies. Establishes and adjusts long range schedules, priorities, and deadlines for regular and special work assignments, and coordinates work schedules among subordinate units. Determines social service resource needs and allocations. Reviews, analyzes and interprets laws, rules and regulations impacting the social service programs provided by the organization. Coordinates work operations among subordinate units and with other organizations on adverse impact matters and changes affecting other operations or programs. Reviews and analyzes records and reports of work production, costs, equipment, and staff resource utilization to evaluate work progress and to control or reduce costs. Determines the training needs of subordinate staff. Assists in the review, approval, disapproval or modification of proposed changes in functions, structure, assignments, staffing or in other areas affecting the organization; collaborates with management relative to proposed changes. Expedites the study and resolution of problems affecting program operations, implements corrective action, and provides management with progress reports. Consults with the supervisor on matters of policy and procedure; acts as liaison between the supervisor and staff members. Prepares clear, sound, accurate and informative reports and correspondence containing findings, conclusions and recommendations. Organizes assigned work and develops effective work methods and routines. Delegates assignments, provides instructions to subordinates and supervises the performance of their work. Assists in the planning, development, and implementation of organizational plans, work systems, operating guidelines, standards, procedures, and methods utilized to administer social services programs; expedites revisions as required. Plans and conducts staff meetings and conferences. Designs and implements surveys, needs analysis, and research programs to improve internal systems, work procedures, and social services to clients. Supervises the work operations and/or functional programs and has responsibility for employee evaluations and for effectively recommending the hiring, firing, promoting, demoting and/or disciplining of employees. Assists in the development of organizational structure and makes recommendations for the efficient use of available personnel, equipment, supplies, and material. Supervises the establishment and maintenance of essential records and files. Assists in the preparation of budget requests. Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office or related units.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Knowledge, skills and abilities

Knowledge of established public welfare and/or social service theories, procedures and terminology. Knowledge of sources and methods used to obtain information regarding income, property ownership, financial resources, and other information necessary in assessing eligibility for public assistance. Knowledge of principles and practices of social service programs. Ability to supervise the activities and staff of income maintenance and social service programs. Ability to interpret and apply the eligibility standards, assessment tools, policies, and procedures of the County Welfare Agency. Ability to interpret laws, rules and regulations and apply them to specific situations. Ability to identify and locate appropriate resources. Ability to analyze financial, social and other data. Ability to direct program activities, set priorities and objectives, and develop and administer operating procedures and standards. Ability to delegate assignments, provide instruction to subordinate staff, and evaluate and supervise their work performance. Ability to establish and maintain cooperative working relationships with those interested or involved in the work of the unit. Ability to prepare clear, sound, accurate and informative reports and correspondence containing findings, conclusions and recommendations. Ability to analyze, comprehend, and interpret the fiscal, personnel, and technical problems involved in developing and executing program operations and procedures. Ability to plan, supervise, and administer social service programs. Ability to supervise the establishment and maintenance of essential records and files. Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Seven (7) years of professional experience in any one of the following areas: (1) gathering social and other information from clients, determining their needs and planning and executing a prescribed plan of treatment or service: (2) examining, adjusting, determining or authorizing eligibility for cash awards or benefits; or (3) in the review, analysis, evaluation, and/or implementation of public assistance programs, two (2) years of which must have been in a supervisory capacity. OR Possession of a bachelor's degree from an accredited college or university; and three (3) years of the above-mentioned professional experience, two (2) years of which shall have been in a supervisory capacity. OR Possession of a Master's degree in Social Work from an accredited college or university; and two (2) years of the above-mentioned professional experience, which shall have been in a supervisory capacity. "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgment and make accurate and informed decisions.