DIRECTOR, OFFICE OF COMMUNITY INVOLVEMENT

Code: 54357 State Unclassified Range: M32 (FY 2027) Work week N4: FLSA exemptOvertime table (4A:3, Appx. A)

Salary: $71,878.65 - $100,638.17/year FY 2027 schedule (last updated 2026-07-27)

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Examples of work

• Directs the staff and operations of the office engaged in the establishment, implementation, coordination and monitoring of all in-house and consultant community involvement activities
• Develops techniques and guidelines for establishing a comprehensive program that will enable local officials, community groups and individuals to participate in all phases of planning and development of new highway and mass transportation facilities.
• Develops and establishes procedures which will ensure continuing liaison between the public and department officials.
• Ensures that community input will be considered a part of the department's planning process and resolves or attempts to resolve problems which the concerned public has brought to the attention of the department.
• Develops and monitors standardized procedures for communicating with elected officials and the public.
• Coordinates all community involvement activities proposed and engaged in by department consultants.
• Directs and establishes appropriate procedures and guidelines for the preparation and conduct of public meetings; serves as a central clearinghouse for setting up all community meetings
• In consultation with various department officials and with consultants, where appropriate, identifies appropriate stages for community participation and arranges the approximate number of meetings per project as required by the scope and complexity of the project.
• Director, Office of Community Involvement
• Coordinates all in-house public participation activities including the preparation of informational materials and visual aids for public meetings, the monitoring of correspondence and speaking engagements and the establishment of staffed onsite community information centers.
• Analyzes department efforts to develop effective means of soliciting and incorporating community input in project planning and development.
• Assumes responsibility for ensuring continuous community participation by establishing comprehensive community involvement programs which include public meetings, issuance of press releases and periodic newsletters, formation of local policy committees to serve as liaisons with the department and establishment of community information centers at convenient project locations.
• Develops and runs effective community involvement and sensitivity training programs to adequately prepare department technical staffs for their public participation functions.
• Prepares correspondence, reports and other written materials in support of the office functions.
• Represents the community within the department and keeps the Commissioner and Deputy Commissioner informed on an ongoing basis of public response to department projects.
• Answers sensitive correspondence directly or for the Commissioner's signature.
• Plans, organizes and assigns the work of the organizational unit and evaluates employee performance and conduct, enabling the effective recommendation of the hiring, firing, promoting and disciplining of subordinates.
• Directs the establishment and maintenance of essential records and files.
• Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units.
• <b>REQUIREMENTS
• EDUCATION</b>
• Graduation from an accredited college with a Bachelor's degree.

Experience

Five (5) years of experience in work associated with the development of community activities and interests. three (3) years of which shall have been in a supervisory capacity.

License

Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Knowledge, skills and abilities

• Knowledge of the operations and policies of the department with respect to the establishment, implementation, coordination and monitoring of all in-house and consultant community involvement activities.
• Knowledge of the techniques in establishing a comprehensive program to enable the community to participate in all phases of the planning and development of transportation projects.
• Ability to supervise the operations and staff of the office.
• Ability to develop and establish appropriate procedures that will ensure continuing liaison between the public and department officials in all stages of projects.
• Ability to communicate and to develop and monitor standardized procedures for communicating with elected officials and the public.
• Ability to coordinate all community involvement activities of the department and its consultants.
• Ability to direct and establish appropriate procedures and guidelines for the preparation and conduct of public meetings and to serve as a central clearinghouse for this purpose.
• Ability to consult with department officials and consultants and to identify appropriate stages for community participation and to determine the appropriate number of meetings.
• Ability to coordinate all in-house public participation activities of the department.
• Ability to analyze the effect of actions taken by the department and make changes for improvement.
• Ability to assume responsibility for ensuring continuous community participation by employing the appropriate techniques.
• Ability to develop and conduct effective community involvement and sensitivity training programs.
• Ability to prepare correspondence, reports and other frequently sensitive written materials as required, sometimes for the Commissioner's signature.
• Ability to represent the community within the department and keep the Commissioner and Deputy Commissioner informed.
• Ability to direct and maintain essential files and records.
• Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office or related units.
• Ability to read, write, speak, understand or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
• Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Note

The definition and examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.

Applicants who do not possess the required education may substitute experience as indicated on a year-for-year basis.

A Master's degree in Journalism, English, Communication or a closely related subject may be substituted for one (1) year of the nonsupervisory experience.