DISPUTE RESOLUTION SPECIALIST 2

Definition

Under limited supervision of a higher level supervisory official in a state department, is responsible for assessing the disputant's needs and recommends a dispute resolution process to meet those requirements. Acts as an arbitrator, case evaluator, conciliator, facilitator, fact-finder, mediator, or negotiator, and is responsible for designing and developing processes and systems for particular contexts or types of disputes. Designs and administers training programs; assesses situations for app...