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CUSTOMER REPRESENTATIVE 2, PUBLIC UTILITIES

Code: 56779 State Competitive Range: P21 (FY2026)

Career Family: CUSTOMER REPRESENTATIVE

Salary: $64,340.11 - $94,061.73/year FY2026 schedule (last updated 2026-05-08)

Definition

Under the direction of supervisory officer in the Bureau of Customer Assistance, Board of Public Utilities, does the field and office work involved in the preparation of cases involving the investigation of customers complaints and/or administrative hearings and/or litigation concerning the character of service, rates, procedures, or facilities, and performs the office and administrative work required in connection with such complaints; does related work as required.

Position Variants

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