FIELD SERVICE SUPERVISOR 1 MEDICAL ASSISTANCE & HEALTH SERVICES
Career Family: FIELD SERVICE SUPERVISOR
Field Service Supervisor 1 Medical Assistance & Health Services is an unclassified state title, filled by appointment and outside the tenure protections that cover the competitive ranks.
You can qualify with a master's degree or, if you do not have one, by piling up more experience instead. The published schedule for this title runs $56,315 to $78,850, but it is frozen at an older rate and these titles are typically paid off-schedule, so actual pay is often higher, and state payroll currently lists 4 people in the title, most of them at Human Services.
How to apply
This title is not filled by examination — agencies appoint directly.
See every real route in, and where to apply. One agency employs it. We don't track live vacancies.
See where to apply for this title →Who employs this title
Field Service Supervisor 1 Medical Assistance & Health Services appears on the State payroll at one department, Department of Human Services.
State departments
| Employer | Employees |
|---|---|
| Department of Human Services | 4 |
State payroll and independent authority payroll are separate systems and are never merged. See data sources.
Pay ladder: Field Service Supervisor series
- Field Service Supervisor 3 Family Development — $72,896 – $106,798
- Field Service Supervisor 2 Family Development — $79,844 – $117,228
- Field Service Supervisor 1 Quality Control — $87,507 – $128,719
Its top salary lands around the 21st percentile of all NJ civil service titles that publish a range.
Rungs are ordered by FY 2027 pay. NJ level numbers are not always sequential, so ordering follows salary rather than the title number.
Who employs this title
State payroll records show 4 people working under this title. The median actual salary is $124,366. The agencies employing the most are:
- Human Services (4)
Counts from NJ YourMoney agency payroll. See statewide workforce analytics.
Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.
Definition
Under direction of a regional manager or other supervisory official in a state department, institution, or agency, plans, supervises, and coordinates field work of assigned field staff in relation to Medicaid (MAO) and Medically Needy programs including administering, interpreting, and developing various rules, regulations, and eligibility criteria; does other related duties as required.
Examples of work
Participates in preparation of recommendations for formulation of Medically Needy and MAO eligibility policies/procedures within and outside the functions of the unit. Interprets rules, regulations, policies, and directives for district office staff and for eligibility unit staff in the central office to provide accurate/uniform dissemination of information to county welfare agencies (CWAs). May assist in developing/maintaining cooperative working relationships with other state/county/municipal institutions and agencies and in adopting general division policies/regulations to specific requirements of general public assistance related statutes. Plans and develops special studies of program problems. Coordinates and directs work of subordinate supervisors and, through them, the activities of staff in CWAs regarding Medically Needy and MAO eligibility, policies, and determinations through ongoing monitoring of CWA operations to evaluate accuracy and efficiency. Coordinates, assigns, and evaluates work performance of professional field staff providing ongoing technical assistance to CWAs related to Medially Needy and MAO eligibility policies and procedures. May assist in developing training for CWA staff who will be performing eligibility determinations on Medically Needy and MAO program regulations/policies/procedures, and conducts such training. Supervises work operations and/or functional programs and has responsibility for employee evaluations and for effectively recommending the hiring, firing, promoting, demoting, and/or disciplining of employees. Takes part in conferences/meetings with staff of Medical Assistance and Health Service and other divisions/departments and other state/federal agencies. Prepares and supervises preparation of correspondence, statistical reports, and recommended procedures. Supervises the establishment and maintenance of records and files. Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
License
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
Knowledge, skills and abilities
Knowledge of rules, regulations, policies, standards, and procedures which apply to public welfare and/or medical assistance programs. Knowledge of problems likely to be encountered in developing and carrying out a public assistance and medical assistance program. Knowledge of management and personnel techniques and procedures. Knowledge of public and/or medical assistance aims, practices, and techniques. Ability to analyze laws, rules, regulations, and prescribed procedures, and to interpret and apply them to specific situations. Ability to analyze work and develop effective work methods. Ability to review the work of county welfare agencies/boards to determine whether state/federal requirements are being met. Ability to give assignments and instructions to employees and supervise the performance of their work. Ability to act as representative of the unit at conferences/meetings of lay and professional groups. Ability to handle detailed correspondence relating to the work of the unit. Ability to prepare and supervise preparation of clear/accurate reports containing findings, conclusions, and recommendations. Ability to supervise the establishment and maintenance of records and files. Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. CODES: 27/M27 - RKR/hw 7/18/98
Note
The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Nine (9) years of professional experience in the field of public welfare assistance and/or medical assistance which shall have involved contacts with lay and professional public and responsibility for interpretation of basic laws/regulations, two (2) years of which shall have been in a supervisory capacity. OR Possession of a Bachelor's degree from an accredited college or university; and five (5) years of the above-mentioned professional experience, two (2) years of which shall have been in a supervisory capacity. OR Possession of a Master's degree in Social Work, Sociology, Business Administration or Public Policy; and four (4) years of the above-mentioned professional experience, two (2) years of which shall have been in a supervisory capacity. "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgement and make accurate and informed decisions.