FIELD SERVICE SUPERVISOR 2 FAMILY DEVELOPMENT
Family Development
Career Family: FIELD SERVICE SUPERVISOR
Field Service Supervisor 2 Family Development is a competitive state title, the kind you test for: the exam result, not a hiring manager's pick, decides where you land in line.
On the Field Service Supervisor ladder it falls between Field Service Supervisor 3 Family Development and Field Service Supervisor 1 Quality Control. You can qualify with a master's degree or, if you do not have one, by piling up more experience instead. Pay on the FY 2027 schedule runs $79,844 to $117,228, and state payroll currently lists 5 people in the title, most of them at Human Services.
How to apply
This title is filled by competitive examination.
See every real route in, and where to apply. One agency employs it. We don't track live vacancies.
See where to apply for this title →Who employs this title
Field Service Supervisor 2 Family Development appears on the State payroll at one department, Department of Human Services.
State departments
| Employer | Employees |
|---|---|
| Department of Human Services | 5 |
State payroll and independent authority payroll are separate systems and are never merged. See data sources.
Pay ladder: Field Service Supervisor series
- Field Service Supervisor 3 Family Development — $72,896 – $106,798
- Field Service Supervisor 2 Family Development — $79,844 – $117,228 (this title)
- Field Service Supervisor 1 Quality Control — $87,507 – $128,719
Promoting to Field Service Supervisor 1 Quality Control raises the top of the band by about $11,491. Its top salary lands around the 63rd percentile of all NJ civil service titles that publish a range.
Rungs are ordered by FY 2027 pay. NJ level numbers are not always sequential, so ordering follows salary rather than the title number.
Who employs this title
State payroll records show 5 people working under this title. The median actual salary is $113,264. The agencies employing the most are:
- Human Services (5)
Counts from NJ YourMoney agency payroll. See statewide workforce analytics.
Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.
Definition
Under the direction of a supervisory officer in the Division of Family Development, Department of Human Services independently performs the monitoring, regulating and/or enforcing various aspects of the administration of a public assistance system and/or supervises the work of staff or public assistance programs administered by local jurisdictions; does related work as required.
Examples of work
Makes field visits as may be required and interprets the policies, procedures, regulations, standards and objectives of the Division of Family Development to affected individuals or geographical jurisdictions concerned with the public assistance system; may be assigned to a regional office to assist local jurisdictions in the administration of public assistance programs. Assists in developing appropriate programs and plans in effecting a complete review process for public assistance programs according to federal and state guidelines. Assists in developing appropriate programs and plans for the work of subordinate staff and may also supervise the performance of their work. Plans and develops special studies of local administration problems. Collaborates with other staff and develops appropriate policies, procedures and standards for the training of bureau field staff and other personnel. Prepares detailed correspondence concerned with the work of the Division of Family Development. Prepares clear, sound, accurate and informative technical and other reports containing findings, conclusions and recommendations. Prepares and/or supervises the preparation of draft regulations, programs instructions, procedural bulletins, informational transmittals and/or policy letters concerning those programs for which the Division of Family Development has responsibility. Supervises the work operations and/or public assistance programs administered by local jurisdictions and has responsibility for effectively recommending the hiring, firing, promoting, demoting and/or disciplining of employees. Establishes and maintains or supervises the establishment and maintenance of essential records and files. Engages in dispute settlements when necessary. Attends and participates in conferences and meetings with staff from the Division of Family Development and other state and federal agencies. May be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office or related units.
License
Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
Knowledge, skills and abilities
Knowledge of the fundamentals of correct English usage. Knowledge of the problems and practices of economic assistance administration and of the application of basic statistical techniques to reporting problems. Ability to acquire knowledge of the laws of New Jersey and Division of Family Development regulations relating to public assistance and economic assistance programs. Ability to acquire knowledge of the objectives, programs, standards and procedures of the public organization and agencies concerned with welfare and public assistance. Ability to analyze laws, rules, regulations, technical and other data reports and prescribed procedures, interpret and apply them to specific situations and/or review the work of local jurisdictions in order to determine whether state and/or federal requirements are being met. Ability to collect, compile and make accurate appraisal of factual information relating to public assistance. Ability to make any required field visits, studies and investigations and prepare reports thereon. Ability to establish and maintain cooperative working relationships. Ability to comprehend the administrative and other related problems of welfare administrators and supply them with needed advice and assistance when difficult and unusual problems arise. Ability to oversee program administration and performance in terms of compliance with laws and regulations. Ability to attend and participate in lay and professional conferences and meetings and to act as the Division of Family Development representative. Ability to help plan and participate in staff training programs. Ability to draft correspondence relating to designated programmatic functions of the Division of Family Development. Ability to prepare and/or supervise the preparation of clear, sound, accurate and informative technical and other reports containing findings, conclusions and recommendations. Ability to establish and maintain and/or supervise the establishment and maintenance of the essential records and files. Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office or related units. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
Note
Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Eight (8) years of professional experience in the field of program management, public welfare and/or assistance which shall have involved contacts with lay and professional public and/or the responsibility for the review, drafting and/or interpretation of basic laws and regulations, one (1) year of which shall have been in a supervisory capacity, involving the supervision of staff or the supervision of the public assistance programs administered by local jurisdictions. OR Possession of a Bachelor's degree from an accredited college or university; and four (4) years of the above-mentioned professional experience, one (1) year of which shall have been in a supervisory capacity, involving the supervision of staff or the supervision of the public assistance programs administered by local jurisdictions. OR Possession of a Master's degree in social work, sociology, business administration or public administration; and three (3) years of the above-mentioned professional experience, one (1) year of which shall have been in a supervisory capacity, involving the supervision of staff or the supervision of the public assistance programs administered by local jurisdictions. "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgement and make accurate and informed decisions.