FIELD SERVICE SUPERVISOR 2 MEDICAL ASSISTANCE & HEALTH SERVICES
Career Family: FIELD SERVICE SUPERVISOR
Field Service Supervisor 2 Medical Assistance & Health Services sits in the competitive class of New Jersey's state civil service, so reaching it runs through testing and an eligible list instead of a straight hire.
It lists a master's degree as the baseline, with an experience-based path open to those who do not hold the degree. Pay on the FY 2027 schedule runs $79,844 to $117,228, and state payroll currently lists 5 people in the title, most of them at Human Services.
How to apply
This title is filled by competitive examination.
See every real route in, and where to apply. One agency employs it. We don't track live vacancies.
See where to apply for this title →Who employs this title
Field Service Supervisor 2 Medical Assistance & Health Services appears on the State payroll at one department, Department of Human Services.
State departments
| Employer | Employees |
|---|---|
| Department of Human Services | 5 |
State payroll and independent authority payroll are separate systems and are never merged. See data sources.
Pay ladder: Field Service Supervisor series
- Field Service Supervisor 3 Family Development — $72,896 – $106,798
- Field Service Supervisor 2 Family Development — $79,844 – $117,228
- Field Service Supervisor 1 Quality Control — $87,507 – $128,719
Its top salary lands around the 63rd percentile of all NJ civil service titles that publish a range.
Rungs are ordered by FY 2027 pay. NJ level numbers are not always sequential, so ordering follows salary rather than the title number.
Who employs this title
State payroll records show 5 people working under this title. The median actual salary is $113,264. The agencies employing the most are:
- Human Services (5)
Counts from NJ YourMoney agency payroll. See statewide workforce analytics.
Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.
Definition
Under direction of a Field Service Supervisor 1 or other supervisory official, assists in planning and coordinating, and performs field work in relation to Medicaid (MAO) and Medically Needy (MN) programs including administering rules, regulations, and eligibility criteria; does other related duties as required.
Examples of work
May assist in developing recommendations for MN/MAO eligibility policies and procedures. May interpret rules, regulations, policies, and directives to provide accurate/uniform dissemination of information to county welfare agencies/boards. Performs ongoing monitoring of county welfare agency/board operations regarding MN/MAO eligibility, policies, and determination to evaluate accuracy/efficiency of operations. Plans and develops special studies of program problems. Provides ongoing technical assistance to county welfare agencies/boards on MN/MAO eligibility policies and procedures. Develops and maintains cooperative working relationships with county welfare agencies/boards to ensure compliance with specific requirements of general public assistance related statutes. Evaluates and recommends program improvements. Monitors activities of staff of county welfare agencies/boards regarding MN/MAO programs. Supervises work operations and/or functional programs and has responsibility for employee evaluations and for effectively recommending the firing, hiring, promoting, demoting, and/or disciplining of employees. Administers and interprets program rules, regulations, and eligibility criteria. Takes part in conferences/meetings with divisional staff and staff from other state/federal agencies. Prepares detailed correspondence. Prepares clear, sound, accurate, and informative statistical and other reports containing findings, conclusions, and recommendations. Establishes and maintains records and files. Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
License
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
Knowledge, skills and abilities
Knowledge of rules, regulations, policies, standards, and procedures which apply to public welfare and/or medical assistance programs. Knowledge of problems likely to be encountered in carrying out a statewide public and/or medical assistance program. Knowledge of public and/or medical assistance aims, practices, and techniques. Ability to analyze laws, rules, regulations, and procedures, and interpret/apply them to specific situations. Ability to review the work of county welfare agencies/boards to determine whether state/federal requirements are being met. Ability to collect, compile, and make accurate appraisal of factual information relating to public and/or medical assistance. Ability to make required field visits, studies, and investigations and prepare reports thereon. Ability to work effectively with superior officers, state/local government staff, clients, and others interested in or concerned with public welfare and/or medical assistance programs. Ability to analyze work and develop effective work methods. Ability to help participate in training programs for county welfare agency staff. Ability to comprehend technical and other related problems of county welfare agency staff and supply them with needed advice and assistance when such problems rise. Ability to attend and participate in conferences and meetings dealing with other professional staff. Ability to draft correspondence relating to public and/or medical assistance. Ability to prepare clear, sound, accurate, and informative statistical and other reports containing findings, conclusions, and recommendations. Ability to establish and maintain records and files. Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. CODES: 25/S25 - RKR/lz 4/11/98
Note
The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Eight (8) years of professional experience in the fields of public welfare assistance and/or medical assistance which shall have involved contacts with lay and professional public and responsibility for interpretation of basic laws/regulations, one (1) year of which shall have been in a supervisory capacity. OR Possession of a Bachelor's degree from an accredited college or university; and four (4) years of the above-mentioned professional experience, one (1) year of which shall have been in a supervisory capacity. OR Possession of a Master's degree in Social Work, Sociology, Business Administration or Public Policy; and three (3) years of the above-mentioned professional experience, one (1) year of which shall have been in a supervisory capacity. "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgement and make accurate and informed decisions.