FIELD SERVICE SUPERVISOR 1 FAMILY DEVELOPMENT
Career Family: FIELD SERVICE SUPERVISOR
Field Service Supervisor 1 Family Development is a competitive state or local title, the kind you test for: the exam result, not a hiring manager's pick, decides where you land in line.
You can qualify with a master's degree or, if you do not have one, by piling up more experience instead. Pay on the FY2026 schedule runs $84,548 to $124,366, and state payroll currently lists 4 people in the title, most of them at Human Services.
How to apply
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Exam
This is an application to sit an exam and be placed on an eligible list for this title, not an application for a specific job. A $35 application fee applies to Non-Public-Safety announcements issued on or after 2026-02-01. There may be no current vacancy behind it, and the list it produces may not be certified for months or years.
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Exam
Open to permanent employees in the competitive division who hold a qualifying lower title in the same unit. A $35 application fee applies to Non-Public-Safety announcements issued on or after 2026-02-01. Like the open competitive exam, this places you on a list; it is not itself a job offer.
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Agency posting
Department of Human Services's employment page may require a click-through to see specific openings. Provisional appointment against a posted vacancy is how most people are actually hired into this kind of title.
Pay ladder: Field Service Supervisor series
- Field Service Supervisor 3 Family Development — $70,431 – $103,187
- Field Service Supervisor 2 Family Development — $77,144 – $113,264
- Field Service Supervisor 1 Quality Control — $84,548 – $124,366
Its top salary lands around the 67th percentile of all NJ civil service titles that publish a range.
Rungs are ordered by FY2026 pay. NJ level numbers are not always sequential, so ordering follows salary rather than the title number.
Who employs this title
State payroll records show 4 people working under this title. The median actual salary is $124,366. The agencies employing the most are:
- Human Services (4)
Counts from NJ YourMoney agency payroll. See statewide workforce analytics.
Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator.
Definition
Under the direction of a supervisory officer in the Division of Family Development, Department of Human Services, in either the central or field office, participates in and/or supervises and coordinates the work of subordinate staff engaged in monitoring, regulating and/or enforcing various aspects of the administration of a public assistance system; does related work as required.
Examples of work
Participates in developing recommendations for the formulation of public assistance policies and procedures within and outside the functions of the designated section. Gives appropriate instruction and assignments to subordinate staff and supervises the performance of their work as appropriate. Interprets laws, rules, regulations, policies and directives for staff in order to ensure the accurate and uniform dissemination of information to various units and agencies. Plans and develops special studies. Assists in developing and maintaining cooperative working relationships with other federal, state, county and municipal agencies, as well as with non-government entities as required. Takes part in conferences and meetings with the staff of the Division of Family Development and other state and federal agencies. Supervises the work operations and/or functional programs and has responsibility for employee evaluations and for effectively recommending the firing, hiring, promoting, demoting and/or disciplining of employees. Prepares and supervises the preparation of correspondence, detailed technical analysis, reports, and recommended procedures. Supervises the establishment and maintenance of essential records and files. Engages in dispute settlements when necessary. Acts in place of the Bureau Chief in his/her absence when so required. May be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office or related units.
License
Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
Knowledge, skills and abilities
Knowledge of modern management and personnel techniques and procedures. Knowledge of the fundamentals of correct English usage. Ability to acquire knowledge of the laws, rules, regulations, policies, standards and procedures of the Division of Family Development and their application in accordance with established procedures. Ability to acquire knowledge of problems likely to be encountered in monitoring, regulating and/or enforcing various aspects of a public assistance system. Ability to analyze laws, rules, regulations and prescribed procedures and to interpret and apply them to specific situations. Ability to analyze work and develop effective work methods. Ability to give assignments and instructions to employees and supervise the performance of their work. Ability to act as the Division of Family Development representative at conferences and meetings of lay and professional groups. Ability to handle detailed correspondence relating to the work of the Division of Family Development. Ability to collect, compile and make accurate appraisals of factual information relating to various aspects of a public assistance system. Ability to acquire those skills necessary to plan, direct, and participate in staff training programs. Ability to prepare and supervise the preparation of clear, accurate reports pertaining to Division of Family Development programs and activities containing findings, conclusions and recommendations. Ability to supervise the establishment and maintenance of essential records and files. Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office or related units. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. Code: M27- CAH 4/3/93
Note
Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Nine (9) years of professional experience in the field of program management, public welfare and/or assistance which shall have involved contacts with lay and professional public and/or the responsibility for the review, drafting and/or interpretation of basic laws and regulations, two (2) years of which shall have been in a supervisory capacity, involving the supervision of staff or the supervision of the public assistance programs administered by local jurisdictions. OR Possession of a Bachelor's degree from an accredited college or university; and five (5) years of the above-mentioned professional experience, two (2) years of which shall have been in a supervisory capacity, involving the supervision of staff or the supervision of the public assistance programs administered by local jurisdictions. OR Possession of a Master's degree in social work, sociology, business administration or public administration; and four (4) years of the above-mentioned professional experience, two (2) years of which shall have been in a supervisory capacity, involving the supervision of staff or the supervision of the public assistance programs administered by local jurisdictions. "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgement and make accurate and informed decisions.
Study guides for this exam
- Supervisory Test Battery (STB) National Learning Corporation · $56.99
- General Supervisor National Learning Corporation · $49.90 · general prep, not specific to this title
The Civil Service Commission does not publish official study guides or release past tests. These are independent equivalency guides.