OMBUDSPERSON HEALTH 2

Definition

Under the direction of a higher-level supervisory official in the Healthcare Ombudsperson Program, Department of Labor & Workforce Development, supervises a unit engaged in providing education and counseling on State of New Jersey health benefit plans and options; elicits, receives, processes, and resolves employee healthcare complaints/issues of a more complex or sensitive nature; supervises staff engaged in outreach activities designed to expand awareness of the Ombudsperson Program; supervise...