CLAIMS ADJUSTER
New Jersey treats Claims Adjuster as a competitive-class job, so the gate is an examination and the ranked list it produces rather than a direct offer.
Eligibility comes down to 2 years of relevant experience.
How to apply
This title is filled by competitive examination.
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How to apply for this title →Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.
Definition
Under direction, performs varied office and field work in adjusting property damage; does other related duties as required.
Examples of work
- Adjusts property damage claims.
- Handles insurance matters pertinent to property damages.
- Investigates property damages and makes settlement or prepares for suit.
- Makes telephone and personal contacts with defendants and /or their insurance carriers.
- Prepares correspondence.
- Collects monies and maintains an accounts receivable record.
- Maintains miscellaneous records to be used in making reports.
- Establishes and maintains records and files.
- Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
Experience
Two (2) years of experience involving the collection, recording, and appraisal of facts and data and/or conducting field investigations which shall have involved the gathering of facts and data from various types of persons.
License
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.
Knowledge, skills and abilities
- Knowledge of procedures and precautions to be taken in observing and collecting facts.
- Knowledge of methods for recording significant information gained from various sources.
- Knowledge of procedures for preparing reports containing findings, conclusions, and recommendations.
- Ability to understand, remember, and carry out oral and written directions.
- Ability to analyze claims and related problems.
- Ability to organize assigned claim work
- Ability to develop effective work methods.
- Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
- Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
- Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
Note
The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.