SAFETY SERVICE PATROL SUPERVISOR

Code: 10318 State Competitive Range: R20 (FY 2027) Work week 40: FLSA coveredOvertime table (4A:3, Appx. A)

Salary: $63,662.98 - $92,953.28/year FY 2027 schedule (last updated 2026-07-27)

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under the direction of a Regional Supervisor Safety Service Patrol or other designated supervisor in the Department of Transportation, supervises two or more teams of Shift Supervisors and staff assigned to a yard, delegates assignments and appraises performance of staff engaged in clearing highways of incidents which includes: transportation accidents, assistance of disable motorists, removal of debris, tagging abandoned vehicles, performs minor repairs of motor vehicles; does related work as required.

Examples of work

• Supervises two or more teams of Shift Supervisors and staff assigned to a yard, delegates assignments and appraises performance of staff.
• Sets a good example in communication with the public, providing courteousness and empathy, particularly in stressful and traumatic situations.
• During an incident, contacts the Central Dispatch Unit's (CDU) Communications Operators for communicating accurate information and requesting additional assistance, as required.
• If needed, performs the functions/duties of Regional SSP supervisor and/or SSP shift supervisor.
• Operates and utilizes all Safety Service Patrol vehicles and equipment for use in the clearing state owned roadways.
• Performs snow removal of SSP facilities as necessary.
• When necessary, due to accident or debris in the road, closes lanes using cones, signs, flares and/or flags.
• Assists law enforcement officers in duties relating to traffic control situations, by maintaining traffic control in accordance with the NJDOT Safety Manual and NJDOT Work Zone Safety Set Up Guide.
• Prioritizes and control situations, at motor vehicle accidents, until released by a supervisor, incident commander, or until the incident clears.
• Provides traffic queue information to the Statewide Traffic Management Center (STMC) and/or Traffic Operations South (TOC) on regular basis, also provides on transportation related incidents.
• Contacts the Traffic Operations Center Radio Dispatcher for all incidents and provides accurate information and requests additional assistance as required.
• Assists and relieves law enforcement officers, while maintaining safety and traffic flow during emergency situations.
• Assigns work, provides instructions and supervises performance of Safety Service Patrol staff assigned to a geographic area, and is responsible for all shifts covering the said area.
• In accordance with NJDOT Safety Manual and NJDOT Work Zone Safety Set Up Guide, supervises shift supervisors and takes the lead in ensuring proper traffic control.
• Responds to all emergencies immediately and provides best method of mitigation.
• Provides information to Radio Dispatchers and Traffic Operations Headquarters.
• Ensures information is relayed accurately and timely and requests appropriate assistance when necessary.
• Assists in the use of handheld/mobile computer devices.
• Ensures all information collected from the SSP operators and apprentices is captured correctly and downloaded into a central database which is able to provide routine reports.
• Performs routine checks of all SSP operators and apprentices by reviewing reports from the automatic vehicle location system for driver location, speed, start/stop times and other pertinent measurable information.
• Acts as NJDOT liaison at major incidents ensuring adequate resources are being utilized in the cleanup of the highway by requesting additional maintenance forces, equipment/heavy equipment, clean-up crews and other necessary types of assistance such as fire, medical and environmental responders.
• Oversees hazardous spill removal for vehicle fluids discharged from vehicle engine systems such as gas, oil, diesel fuel, transmission fluids and break fluids.
• Orders, stores, safeguards, issues, records and supervises the proper use of equipment, materials and supplies.
• Supervises the orderly and safe maintenance of yard, shop and other work areas.
• Prepares reports and records of personnel, time, costs, material and work completed.
• Ensures SSP personnel provide traffic queue information to Statewide Traffic Management Center (STMC) and/or Traffic Operations South (TOC) on a regular basis, also provide estimated durations for transportation related incidents.
• Supervises the work operation and/or functional programs and has responsibility for employee evaluations and for effectively recommending the hiring, firing, promoting, demoting and/or disciplining of employees.
• Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

Requirements

Four (4) years of experience in the assistance of disabled motorists, minor repairs of vehicles, maintenance of clear roadways, one (1) year of which shall have been in a supervisory capacity.

Appointees must be certified in the Incident Command System (ICS 100 and 200).

License

Appointees must possess a driver's license valid in New Jersey.

Appointees are also required to possess a valid Commercial Driver's License (CDL) and applicable endorsement for the class and type of vehicle being operated.

The responsibility for ensuring that employees possess the required motor vehicle license, commensurate with the class and type of vehicles operated, rests with the Appointing Authority.

Knowledge, skills and abilities

• Knowledge of NJDOT Safety Manual and Manual on Uniform Traffic Control Devices, as well as the NJDOT Work Zone Safety Set Up Guide.
• Knowledge of the Incident Management Section of the Manual of Uniform Traffic Control Devices.
• Knowledge of types of motor vehicles and their operation.
• Knowledge of the tools and equipment in the minor repair of disabled vehicles, including jump starting dead batteries, providing a small amount of gas, and changing tires.
• Knowledge of safety policies and procedures and the ability to apply them to provide safe and efficient traffic flow.
• Ability to interact quickly and assertively overseeing employees and communicating effectively with Radio Dispatchers and Maintenance personnel.
• Ability to communicate and provide accurate and timely information to Managers and local response personnel such as State Police, Fire and Rescue Squads.
• Ability to provide supervision for hazardous spill removal for vehicle fluids such as gas, oil, transmission fluids, brake fluids and diesel fuel.
• Ability to give assignments and instructions and supervise work performance.
• Ability to maintain records and prepare reports of personnel, time, costs, materials, and work performed.
• Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
• Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
• Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.