SENIOR ACCOUNT ADJUSTER STATE LOTTERY
New Jersey treats Senior Account Adjuster State Lottery as a competitive-class job, so the gate is an examination and the ranked list it produces rather than a direct offer.
The spec names a bachelor's degree, but it leaves the door open to substitute experience for the degree. The FY 2027 range lands between $55,691 and $81,008, and state payroll lists a single employee in the title, at Treasury.
How to apply
This title is filled by competitive examination.
See every real route in, and where to apply. One agency employs it. We don't track live vacancies.
See where to apply for this title →Who employs this title
Senior Account Adjuster State Lottery appears on the State payroll at one department, Department of Treasury.
State departments
| Employer | Employees |
|---|---|
| Department of Treasury | 1 |
State payroll and independent authority payroll are separate systems and are never merged. See data sources.
Who employs this title
State payroll records show 1 person working under this title. The median actual salary is $70,930. The agencies employing the most are:
- Treasury (1)
Counts from NJ YourMoney agency payroll. See statewide workforce analytics.
Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.
Definition
Under direction of a supervisor, Division of State Lottery, Department of the Treasury, performs the more complex and difficult assignments in collecting delinquent monies due to the New Jersey State Lottery Commission from lottery sales agents; makes appropriate adjustments to the accounts; does related work as required.
Examples of work
Delivers presentations to licensed agents and former agents regarding the more detailed and complicated audits of their accounts. Conducts onsite inspections or investigations in the event of agent business closings to ensure that monies owed the lottery are secured. Prepares detailed reports explaining resolution of cases assigned for settlement. Prepares data used in writing reports regarding case reconciliation and collection efforts. Assists in locating former agents who have outstanding obligations. Assists in field training of new account adjusters. Recommends to section supervisor deferred payment plan proposals as means of settlement by agents. Assists in the development and implementation of new methods and procedures for the recovery of delinquent funds; makes recommendations for the improvement of current procedures. Instructs agents on regulations and approved accounting methods for reports sent to the lottery. Prepares detailed letters to former lottery agents to collect delinquent accounts; follows up on correspondence sent to agents regarding collection matters. Prepares clear, technically sound, and accurate reports as required. Makes observations regarding possible locations suitable for lottery ticket sales. Monitors the current status of collection activity for delinquent accounts; recommends referral of unresolved collection cases to the Office of the Attorney General or to the authorized bonding company. Confers with the lottery agent or authorized designee regarding settlement options on delinquent accounts. As required, testifies on behalf of the lottery before informal conferences, formal hearings, bankruptcy, and criminal proceedings in the more complex collections cases. Keeps immediate supervisor informed of progress made concerning major accounts and their collection status. Prepares and assembles the required information used in the more complicated audit presentations to agents. As required, provides appropriate information regarding account adjustments to Senior Field Representatives and to other employees within the Division of the Lottery. Maintains complete and accurate records and files. Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
License
Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
Knowledge, skills and abilities
Knowledge of collection methods, accounts receivable, and modern business and fiscal management practices. Knowledge of data collection methods. Ability to read, interpret, and apply information on the internal organization, policies, standards, and procedures pertaining to the State Lottery. applicable state laws and lottery rules and regulations. Ability to conduct onsite inspections and investigations. Ability to provide testimony at hearings and other formal and informal proceedings. Ability to monitor account collection activities. Ability to organize assigned field work. Ability to analyze current procedures and develop new methods by which to collect delinquent funds. Ability to deliver presentations to agents regarding audits of their accounts. Ability to discuss settlement options on delinquent accounts with agents and arrive at a realistic, mutually satisfactory settlement plan. Ability to answer inquiries received from agents. Ability to collect pertinent data and prepare clear, accurate, and concise reports. Ability to prepare correspondence regarding collection operations. Ability to assist in the training of new account adjusters. Ability to maintain essential records and files. Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
Note
Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester-hour credits are equal to one (1) year of relevant experience. Five (5) years of professional experience in work involving account adjustments, collection, or review and verification of the accuracy of financial records with an agency or business involved in selling products, games, or services. OR Possession of a bachelor's degree from an accredited college or university; and one (1) year of the above-mentioned professional experience. "Professional experience refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions.