NJ Civil Service Navigator

QUALITY ASSURANCE COORDINATOR, DCF

Code: 55971 State Competitive Range: R29 (FY 2027) Work week NL: FLSA exemptOvertime table (4A:3, Appx. A)
Salary: $95,955.4 - $141,386.2/year FY 2027 schedule (last updated 2026-07-27)

Quality Assurance Coordinator, Dcf is a competitive state title, the kind you test for: the exam result, not a hiring manager's pick, decides where you land in line.

It expects a master's degree, 5 years of relevant experience, and a professional license. Pay on the FY 2027 schedule runs $95,955 to $141,386, and state payroll lists a single employee in the title, at Children and Families.

How to apply

This title is filled by competitive examination.

See every real route in, and where to apply. One agency employs it. We don't track live vacancies.

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Who employs this title

Quality Assurance Coordinator, Dcf appears on the State payroll at one department, Department of Children and Families.

State departments

Employer Employees
Department of Children and Families 1

All agencies.

State payroll and independent authority payroll are separate systems and are never merged. See data sources.

Who employs this title

State payroll records show 1 person working under this title. The median actual salary is $136,605. The agencies employing the most are:

  • Children and Families (1)

Counts from NJ YourMoney agency payroll. See statewide workforce analytics.

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under direction supervises and coordinates staff engaged in program and facility evaluations including various aspects of clinical, support, and administrative services; does other related duties.

Examples of work

Develops, implements, and maintains plans, policies, and procedures regarding a program of quality assurance; integrates program with the agency's management as required for federal accreditation and by state regulation. Supervises surveys and participates in the analysis of utilization of resources in areas such as risk management, program evaluation, infection control, utilization review, and staff development. Monitors quality assurance requirements for the safe and effective care of clients in compliance with federal and state accreditation and professional standards including maintenance of the quality assurance plan, committee activities, and utilization review monitoring mechanisms. Supervises and/or conducts surveys, interviews, and studies to evaluate, improve and maintain program effectiveness. Organizes and monitors activities of utilization review and related committees in conformance with the quality assurance program. Provides recommendations based on staff analysis and evaluation of clinical records and programs to clinical/administrative management and staff regarding client's health and safety, program efficiency, and assurance of client rights. Supervises field staff in their review of clinical/medical records. Monitors compliance of all disciplines, departments, and services with the Joint Commission for Accreditation of Health Organizations Care, ICF/MR, or other applicable standards. Reviews paper and electronic records to monitor compliance with policy. Cooperates with other divisions or agencies in investigations of alleged incidents involving clients; initiates investigations where necessary. Supervises, coordinates, and conducts facility preparations for surveys by the Joint Commission for Accreditation of Health Organizations Care and other organizations which conduct surveys. Monitors the use of quality assurance findings in the development and implementation of corrective action plans. Monitors and reports on the facility's or agency's programs for correcting deficiencies identified by surveying agencies. Plans, organizes, and assigns the work of the organizational unit and evaluates employee performance and conduct, enabling the effective recommendation of the hiring, firing, promoting, and disciplining of subordinates. Develops, directs, and maintains a utilization review program for evaluating appropriateness of admission, continued stay, and discharge and the cost-effectiveness of the facility's or agency's use of equipment, funds, services, and personnel. Supervises the evaluation of clinical and professional credentialing policies, procedures, and processes and recommendations to the appropriate committee. Acts as liaison to identify, discuss, and remediate quality assurance issues in long term care. Reviews and critiques investigatory reports prepared by staff, and refers them appropriately. Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

Experience

Five (5) years of experience in the monitoring and/or evaluation of clinical or human services records and/or programs in a hospital or other health services facility or in a human services agency.

License

A license as a Registered Nurse in the State of New Jersey. Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Knowledge, skills and abilities

Knowledge of quality assurance and utilization review principles and methods. Knowledge of techniques used to gather, review and analyze data. Ability to comprehend and apply the provisions, standards, and regulations such as those of the Social Security Act and the manuals of operational procedures and policies related to the disability insurance provisions of the Act and Federal Social Security and related parts of New Jersey Public Law. Ability to arrive at sound, accurate judgments and decisions concerning areas which involve interpretation. Ability to analyze data collection forms, methods, procedures, techniques, and workflow to identify and resolve problems. Ability to comprehend and interpret information and data. Ability to give assignments, instructions, and supervision to employees. Ability to use, comprehend, and interpret descriptive and inferential statistics. Ability to prepare clear, sound, accurate, and informative reports. Ability to maintain essential records and files. Ability to learn and utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. A Bachelor's degree, and four (4) years of experience in the monitoring and/or evaluation of clinical or human services records and/or programs in a hospital or other health services facility or in a human services agency may be substituted for the above license and experience requirements. A Master's degree in Public Health or a health care related field may be substituted for one (1) year of indicated experience.