LONG TERM CARE INVESTIGATOR
Long Term Care Investigator is a competitive state title, the kind you test for: the exam result, not a hiring manager's pick, decides where you land in line.
You can qualify with a bachelor's degree or, if you do not have one, by piling up more experience instead. Pay on the FY 2027 schedule runs $69,668 to $101,951.
How to apply
This title is filled by competitive examination.
See every real route in, and where to apply. We don't track live vacancies.
See where to apply for this title →Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.
Definition
Under the direction of the NJ State Long Term Care Ombudsman (SLTCO) or other supervisory official, investigates allegations of abuse, neglect, criminal activity and financial exploitation of individuals residing in long-term care facilities, advocates for long-term care residents' human and civil rights ; does related work as required.
Examples of work
Conducts on-site visits to assess a patient's or residents personal, social, and other needs and recommends appropriate action. Notes conditions observed during investigations of long term care facilities regarding personal property, finance, life and safety hazards, patient rights and physical abuse and prepares assessment reports. Participates in or conducts investigations of complaints and other situations involving the elderly in long-term care and other health care facilities and prepares reports. Interviews complainant, subject, facility staff, witnesses, Vendors, parties providing goods and services to a facility, representatives from state and local agencies, and other involved individuals. Reviews records and serves subpoenas. Answers complaints and inquiries. Maintains liaison with local, county and state law enforcement entities, personnel in hospitals, extended care facilities, skilled nursing homes, intermediate care facilities, boarding homes, community agencies, and state, county, and local agencies regarding the care of life, property and related health needs of the elderly who reside in long-term care facilities. Participates in task forces and committees dedicated to addressing elder abuse issues locally and at the state level. Prepares correspondence. Prepares final case reports. Testifies at administrative hearings and in court proceedings. Contacts appropriate state, county, and local government agencies to investigate complaints and inquiries. Analyzes reports or other materials provided by other agencies or individuals. Prepares reports containing, findings, conclusions, and recommendations. Maintains records and files. Will be required to learn to utilize various types of electronic and/or manual recording and computerized information system used by the agency, office, or related units.
License
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
Knowledge, skills and abilities
Knowledge of the methods used to conduct investigations. Knowledge of the methods used to collect and analyze data. Knowledge of the problems likely to be encountered by the elderly in long-term care facilities. Knowledge of the systems that support long-term care services in New Jersey including Medicare and Medicaid. Knowledge of resident-focused advocacy and self-direction. Ability to prepare correspondence and reports. Ability to conduct investigations. Ability to interpret laws, rules and regulations and apply them to specific situations. Ability to observe and identify significant conditions during the course of an investigation. Ability to interview people of varying backgrounds. Ability to keep contemporaneous notes in an electronic case management system as needed and maintain records and files. Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
Note
The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Seven (7) years of professional law enforcement experience. OR Possession of a bachelor's degree from an accredited college or university; and three (3) years of the above-mentioned professional experience. "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgment and make accurate and informed decisions.