NJ Civil Service Navigator

SENIOR INCOME MAINTENANCE TECHNICIAN BILINGUAL IN SPANISH AND ENGLISH

Bilingual In Spanish And English

Code: 62052C State Competitive Range: P16 (FY2026)
Salary: $51,479.83 - $74,754.15/year FY2026 schedule (last updated 2026-05-08)

In New Jersey, Senior Income Maintenance Technician Bilingual in Spanish and English is filled through the competitive process: candidates take a civil service exam and are hired off a ranked list, not picked at will.

The stated bar is a bachelor's degree, but candidates can swap in added experience for the diploma. The FY2026 range lands between $51,480 and $74,754, and state payroll currently lists 8 people in the title, most of them at Human Services.

How to apply

  • Exam

    This is an application to sit an exam and be placed on an eligible list for this title, not an application for a specific job. A $35 application fee applies to Non-Public-Safety announcements issued on or after 2026-02-01. There may be no current vacancy behind it, and the list it produces may not be certified for months or years.

  • Exam

    Open to permanent employees in the competitive division who hold a qualifying lower title in the same unit. A $35 application fee applies to Non-Public-Safety announcements issued on or after 2026-02-01. Like the open competitive exam, this places you on a list; it is not itself a job offer.

  • Agency posting

    Department of Human Services's employment page may require a click-through to see specific openings. Provisional appointment against a posted vacancy is how most people are actually hired into this kind of title.

Who employs this title

State payroll records show 8 people working under this title. The median actual salary is $60,790. The agencies employing the most are:

  • Human Services (8)

Counts from NJ YourMoney agency payroll. See statewide workforce analytics.

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator.

Definition

Under supervision of a supervisory officer in a state department or agency, performs technical field and office work to review cases to determine client eligibility according to state and federal laws, rules and regulations; conducts research for complaints hearings and other inquiries; does other related work.

Examples of work

Conducts telephone interviews with applicants and clients to discuss eligibility, programs and services administered by state, county and municipal agencies. Provides information for client appeals for the Office of Administrative Law. Provides information on programs and services available from federal, state, county and municipal agencies and private organizations. Researches complaints, inquiries and fair hearing requests. Conducts research and prepare case summaries for the resolution of client or local agency disputes. Researches cases and contacts clients in response to special referrals. Participates in the training of entry level employees. Interviews clients at home and in field offices to determine eligibility for programs administered by the department. Reviews and evaluates applications for program benefits and verifies eligibility. Participates in the collection and deposit of funds recovered from ineligible recipients. Terminates eligibles beyond income limits, residing out-of-state and for other reasons; reinstates when appropriate. Analyzes income, residential, chronological and other information to determine applicant eligibility. Answers inquiries and provides information. Prepares case summaries of eligibility criteria. Prepares correspondence and reports. Maintains records and files. Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office or related units.

License

Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Knowledge, skills and abilities

Knowledge of interview and research techniques. Knowledge of the methods used to obtain financial and other resource information. Knowledge of the methods used to review and evaluate information. Knowledge of the problems encountered by individuals in financial need. Ability to conduct interviews and research to obtain and confirm information about financial and other resources. Ability to prepare case summaries. Ability to explain eligibility requirements to clients. Ability to interpret laws and regulations and apply them to specific situations. Ability to review and evaluate information for eligibility determinations. Ability to provide information on programs and services. Ability to prepare correspondence and reports. Ability to establish cooperative work relationships with clients, staff and others. Ability to maintain files and records. Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office or related units. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. This job specification is applicable to the following title code(s) which are different work week or work month and/or variants of the job class title: Job Spec Code State, Local or Common Class of Service Work Week State Class Code Local Class Code Salary Range

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. NOTE: Appointments may be made to positions requiring bilingual skills. - Bilingual in Spanish and English SPECIAL SKILL Applicants must be able to read, write, speak, understand, or communicate in Spanish and English sufficiently to perform the duties of this position. Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Five (5) years of professional experience in examining, adjusting, determining, or authorizing eligibility or entitlement for cash awards or benefits in a public or private financial assistance program, or in the investigation of personal financial matters. OR Possession of a Bachelor's degree from an accredited college or university; and one (1) year of the above-mentioned professional experience. "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions. SCNE16N/AP16-Bilingual In Spanish And EnglishSCNE16N/AP16- This job specification is for government use only. Salary range is only applicable to state government. Local salaries are established by individual local jurisdictions. 09/22/2001