TECHNICAL ASSISTANT 1 LABOR

Definition

Under the direction of a Supervisor and/or a Technical Assistant 2, performs the paraprofessional duties that support and relieve the professional staff of routine tasks and duties; does other related work.

Examples of work

• Assists supervisory officer, Technical Assistant 1, and/or professional staff in the relief of administrative detail and other related matters.
• Attends training sessions to learn the procedures, methods, and practices used by the Unit in order to achieve desired goals.
• Assists in the resolution of complaints by answering inquires from correspondence or telephone calls.
• Participates with professional staff in the conducting of investigations, task forces, special studies and innovative projects.
• Prepares reports.
• Reviews operating procedures and the implementation of changes and revisions.
• May operate various office machines used for the preparation of reports, records and correspondence.
• Assists in the gathering, compiling, assembling, analyzing, and interpreting data required by the professional staff in completing assigned tasks.
• Maintains records and files.
• Assists with the preparation of research for technical reports and correspondence.
• Prepares reports for professional staff and supervisor officer from current literature and periodicals pertaining to the operations of the unit.
• Provides assistance and information to groups and organizations interested in various department programs and services.
• Assists in the survey of office needs in relation to equipment, materials, and supplies; may prepare purchase orders and requisitions to obtain needed materials.
• Provides assistance in the review of schedules, employee performance and production reports and routine statistical reports for errors and inconsistencies; may recommend necessary adjustments.
• Process requests concerning statistical data and information related to work of the unit.
• May be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office or related units.

Education

Successful completion of sixty (60) semester hour credits at an accredited college or university.

Experience

One (1) year of experience in a public or private agency involved in assisting a professional staff with the gathering, assembling, interpreting and recording of factual data of a complex or technical nature.

License

Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Knowledge, skills and abilities

• Knowledge of office methods, procedures, practices, routines, equipment, and machines and their utilization in a work unit.
• Knowledge of the problems encountered in assisting with the collecting, analyzing, appraising, and interpreting of data.
• Knowledge of department rules, regulations, and policies.
• Knowledge of the computation of routine statistical and simple mathematical data.
• Ability to gather, assemble, organize, interpret, and record data.
• Ability to prepare reports and memoranda.
• Ability to comprehend the office methods and procedures of the work unit.
• Ability to maintain records and files.
• Ability to provide assistance and information to groups and organizations interested in various Department programs and services.
• Ability to work effectively with others involved in the work of the unit.
• Ability to understand, remember, and carry out oral and written directions which may be complex.
• Ability to assist in the receipt and adjustment of complaints.
• Ability to keep current with literature and publications for information related to work of the unit.
• Ability to compute routine statistics and simple mathematical calculations.
• Ability to learn techniques associated with the conduct of investigations, task forces, special studies, and innovative projects.
• Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
• Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
• Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.

Applicants who do not possess the required education may substitute additional experience as indicated above on a year for year basis with thirty (30) semester hour credits being equal to one (1) year of experience.