BUSINESS REGISTRY SPECIALIST 2
Career Family: BUSINESS REGISTRY SPECIALIST
To land Business Registry Specialist 2 in New Jersey you go through the competitive route: you sit an announced exam and the score puts you on the eligible list agencies hire from.
It is a middle Business Registry Specialist grade, between Business Registry Specialist 1 below and the better-paid Business Registry Specialist 3 above. A bachelor's degree is the listed credential, and extra years on the job can be traded for it. The FY2026 range lands between $64,340 and $94,062.
How to get hired
- Watch for an open-competitive announcement for Business Registry Specialist 2 on the NJ Civil Service Commission jobs portal. Announcements run for a fixed filing window.
- Apply during that window and sit the examination. Depending on the title, that can be a written test, a rating of your training and experience, or a mix of the two.
- Passing scores go onto a ranked eligible list. Veterans get preference points added on top of their score.
- When an agency has a vacancy it must appoint from the top of that list under the "Rule of Three." Many competitive jobs are first filled provisionally while the list is being built.
Read the official specification at NJ Civil Service Commission.
Pay ladder: Business Registry Specialist series
- Business Registry Specialist 1 — $56,253 – $81,897
- Business Registry Specialist 2 — $64,340 – $94,062 (this title)
- Business Registry Specialist 3 — $73,707 – $108,073
Promoting to Business Registry Specialist 3 raises the top of the band by about $14,012. Its top salary lands around the 37th percentile of all NJ civil service titles that publish a range.
Rungs are ordered by FY2026 pay. NJ level numbers are not always sequential, so ordering follows salary rather than the title number.
Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator.
Definition
Under the limited supervision of a Business Registry Specialist 3 or other supervisory official, acts as lead worker for business registry services in the Division of Revenue and Enterprise Services, Department of the Treasury which includes filings, information and records retrieval transactions, registry fee recording and reconciliation; resolves inquiries involving the operation and outputs of the State of New Jersey's business registry programs in areas such as legal business entities, tax/employer registration, business certifications (e.g., small business enterprise and minority/woman-owned business certifications), Uniform Commercial Code, notary publics, tradenames, trade/service marks, collection agency bonds, and judgment name changes; assists in applying regulatory procedures and statutes to all forms of registry transaction; performs more complex tasks and leads staff and work activities; does other related duties as required.
Examples of work
Provides advice and assistance to the public, members of the legal and business communities and public agencies regarding the administration of the State of New Jersey's business registry programs via multiple channels including in-person, paper-based communications, electronic mail, telephone, live chat, social media, and online collaborative platforms. Assists the public and members of the legal and business communities on matters regarding the administration of the State of New Jersey's business registry programs. Counsels of clients and provides accurate information about the State's various business registry programs. Conducts presentations on business registry services in person and via electronic means to large groups representing various segments of the business community, as well as public officials at all levels of government. Assists with designing and producing training materials relating to business registry services and provides training sessions to business registry staff. Assists with instructing business registry staff on the application of policies, procedures, laws and regulations to business registry filing, fee collection/reconciliation and information and records retrieval services. Performs business registry filings, fee collection/reconciliation activities, customer contact center duties, reception desk duties and information/records retrieval services. Reviews/audits business registry services, noting variations from required statutes/rules and performance level and makes recommendations to address issues surfaced by a review/audit. Processes cases that require adjustments or corrections to business registry or fee payment records due to errors or disputes regarding service levels. Assists in testing and implementing large language models (Artificial Intelligence Applications) designed to provide online-real time automated responses to customer inquiries that are accurate per business registry laws and regulations and that follow current State of New Jersey standards for ethics and inclusion. Provides input for the development of automated applications for business registry services with a focus on pinpointing way to streamline registry processes, increase processing accuracy, enhance transaction speed, and foster improved customer experiences. Assists in the development of customer guides and instructions for use in both online and traditional (paper based) channels. Reviews the operations of the assigned unit and suggests changes in procedures to supervisory staff. Consults with government officials to review mutual problem areas associated with cross-agency registry data sharing and use. Prepares and revises reports on performance within the assigned unit. May testify as an expert witness in hearings before the Office of Administrative Law, Superior Court, commissions, or boards in matters pertaining to records stored within the business registry. Assists in assessing the training needs of the assigned unit and offers suggestions to improve the skill levels of employees. Drafts routine correspondence. Performs fee routine revenue reconciliation calculations. Reviews/approves revenue refunds, assuring they are due and owing. Assists in the preparation of statistical and financial reports and other studies related to the work of the business registry. Compiles accurate statistical information to include in monthly reports. Maintains essential records and files. Will be required to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
License
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.
Knowledge, skills and abilities
Knowledge of the State of New Jersey's business registry programs, including legal business entities, tax/employer registration, business certifications (e.g., small business enterprise and minority/woman-owned business certifications), Uniform Commercial Code, notary publics, tradenames, trade/service marks, collection agency bonds, and judgment name changes Knowledge of the statutes and regulations underlying the State's business registry programs. Knowledge of the methods used to receive, process, store, access and reproduce business registry records and data. Knowledge of fee recording and reconciliation methods and practices. Knowledge of customer service operations. Knowledge of automated technologies used to process, store, access and reproduce business registry data and records. Knowledge of problem-solving techniques. Knowledge of work planning and scheduling techniques. Ability to interpret laws, rules, and regulations, and apply them to specific situations. Ability to analyze problems and identify solutions. Ability to counsel customers and provide accurate information on business registry programs. Ability to establish and maintain cooperative working relationships with representatives of the business community, representatives from public agencies, members of the public, and others. Ability to review problems arising from business registry operations and devise methods for their resolution. Ability to prepare procedural, informational, and other guidance for business registry staff. Ability to advise and assist on matters relating to business registry programs. Ability to give presentations on business registry programs and other related matters before representatives of the business community, representatives from public agencies, members of the public, and others. Ability to testify as an expert witness on records produced from the business registry. Ability to prepare routine correspondence and prepare clear, accurate reports. Ability to perform routine, accurate mathematical computations. Ability to compile statistical information for reports. Ability to maintain essential records and files. Ability to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible if they can perform essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
Note
The examples of work for this title are for illustrative purposes only. A position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Six (6) years of professional experience in business registry operations or an aligned field. OR Possession of a bachelor's degree from an accredited college or university; and two (2) years of the above-mentioned professional experience. "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgment and make accurate and informed decisions.