COMMUNICATIONS SYSTEMS TECHNICIAN 3

Definition

Under the direction of a supervisory official, supervises the work of staff in performing operations, maintenance, upgrades, repair, and software administration. Installs, tests, sets-up (configures), troubleshoots and repairs data and voice communication network hardware systems, including various peripheral devices and wiring systems associated with minicomputer, microcomputer, or mainframe computer-based systems, Local Area Networks (LAN), and multi-line telephone systems and equipment; Supervises staff and work activities. Prepares and signs official performance evaluations for subordinate staff; does other related duties as required.

Examples of work

• Supervises the work of staff in the assigned functional area of communications systems.
• Analyzes, troubleshoots, and resolves problems with networks and various wiring systems.
• Trains staff as needed.
• Evaluates data communication network hardware for safety, cost, effectiveness, efficiency, and reliability.
• Provides analytical and technical support in the design, construction, installation, operation, maintenance, and repair of networks and various communication systems.
• Reviews and evaluates work products, methods, and procedures; identifies and resolves issues.
• Supervises the work operations and/or functional programs and has responsibility for effectively recommending the hiring, firing, promoting, demoting, and/or disciplining of employees.
• Installs inside cables and wires to connect data communication network hardware.
• Checks operation of Local Area Network (LAN) and related equipment.
• Analyzes, configures, and troubleshoots mechanical or electrical problems in minicomputer or mainframe hardware systems.
• Adjusts equipment to manufacturer's specifications.
• Installs, tests, troubleshoots, and repairs problems with multi-line telephone systems and equipment.
• Installs computer board components, electronic facsimile communications hardware, cables and wires to connect multi-line telephone systems and equipment.
• Troubleshoots computer voice communication hardware.
• Recommends the purchase of new and replacement materials, equipment, parts, and supplies.
• Inventories materials, equipment, parts, or supplies.
• Schedules maintenance and repair.
• Distributes materials, equipment, parts, or supplies.
• Interprets blueprints, floorplans, and schematics.
• Prepares proposal documents for purchases of communications related equipment.
• Calls for needed services, materials, or information.
• Requests information from vendors on materials, equipment, parts, or supplies.
• Prepares and supervises preparation of detailed correspondence in the course of official duties.
• Operates volt or ohm meters and signal tracers.
• Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

Education

Completion of a vocational, technical, or specialized training program in computer technology, electrical technology, electronic technology, electronic engineering technology, telecommunications, computer operations, or data processing.

Experience

Four (4) years of experience in work involving the installation, maintenance, troubleshooting and repair of electrical or electronic components, equipment or systems, which shall have included three (3) years pertaining to data and voice communications network hardware, related peripheral devices, and associated wiring systems.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Knowledge, skills and abilities

Knowledge of tools, equipment, practices, and methods of installing electronic communications equipment and systems. Knowledge of data and voice communications network hardware, related peripheral devices, and associated wiring systems installation. Knowledge of the theory and principles of electronics, and data and voice communications networks. Knowledge of terminology and operations involving mainframe configurations. Knowledge of physical operations and environmental standards for computer systems. Knowledge of software utility packages, T1-Technology, Protocol Analyzers, Communication Data Transfer Protocols, and Communication Controller Configuration. Knowledge of theory and principles of solid-state circuitry, electronics, and transistors. Knowledge of procedures for testing electronic circuitry. Knowledge of procedures for installing computer board components and microprocessors. Knowledge of electronic component color codes. Knowledge of testing and operations involving microcomputer/minicomputer configurations. Knowledge of operations involving personal computers or software, mobile radio communications equipment, and microprocessors. Ability to interpret technical documents, blueprints, schematic drawings, and maintenance manuals, and producers. Ability to assess, troubleshoot, and repair communications equipment and systems down to the component level and software line of code level. Ability to supervise and train staff as needed. Ability to prioritize complex and demanding workloads. Ability to keep current with changes within a functional area, such as methods, practices, and technology. Ability to prepare detailed, technical correspondence. Ability to comprehend, interpret, and evaluate relevant information from various types of source materials. Ability to schedule and organize work activities for others. Ability to supervise establishment and maintenance of records and files. Ability to supervise assigned staff and plan, organize, and implement projects within the unit. Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. This job specification is applicable to the following title code(s) which are different work week or work month and/or variants of the job class title: Job Spec Code State, Local or Common Class of Service Work Week State Class Code Local Class Code Salary Range

Note

The definition and examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Applicants who do not possess the required education may substitute one (1) year of additional experience (general or specific) as indicated below. An Associate's degree (or 60 college credits) from an accredited college or university in computer technology, electrical technology, electronic technology, electronic engineering technology, telecommunications, data processing, or closely allied field may be substituted for the required education and one (1) year of non-supervisory experience. A Bachelor's degree from an accredited college or university in computer technology, electrical technology, electronic technology, electronic engineering technology, telecommunications, data processing, or closely allied field may be substituted for the required education and three (3) years of non-supervisory experience. SC3521N/AR20-SC4021N/AR22- This job specification is for government use only. Salary range is only applicable to state government. Local salaries are established by individual local jurisdictions. 7/07/2018