MANAGER 1, VOCATIONAL REHABILITATION SERVICES (&29)

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under the direction of a Chief, Rehabilitation Services or other administrative official in the Division of Vocational Rehabilitation Services, Department of Labor and Workforce Development, manages the operations and staff of a local vocational rehabilitation services office; manages staff and work activities; prepares and signs official performance evaluations for subordinate staff; does other related duties as required.

Examples of work

Plans, organizes, and directs the day to day functioning of a local rehabilitation services office in accordance with the Rehabilitation Act. Manages the work operations and/or functional programs and has responsibility for effectively recommending the hiring, firing, promoting, demoting, and/or disciplining of employees. Evaluates and manages a case services budget and available resources to develop a comprehensive integrated service delivery plan designed to meet the needs of persons with significant disabilities. Analyzes the utilization of comparable benefits within the local office to ensure efficient use of funds; takes corrective action where necessary. Directs a continuing plan of staff development in the office through orientation, in-service, and other training courses; directs the determination of training needs of the staff. Handles client complaints and case service appeals in accordance with agency policy and procedures. Ensures that access to quality local information is provided to the public regarding available jobs, skill requirements, labor market information, available training and educational opportunities, training provider performance, and links to other public services. Resolves grievances and complaints presented by employees in accordance with department policies and procedures. Serves as a member of the local Workforce Investment Board (WIB) and represents the employment related needs of persons with disabilities. Establishes, or oversees the establishment and maintenance of, cooperative working relationships with local community agencies, schools, hospitals, clinics, and professional groups, and with those persons interested in or concerned with vocational rehabilitation. Identifies referral agencies and develops procedures to establish new and expanded services to individuals with disabilities. Analyzes and evaluates office operations. Analyzes and interprets management information system reports of the local office operation to monitor and measure the office progress toward meeting goals and objectives; takes corrective action where necessary. Supervises the review and analysis of program data to evaluate service delivery. Provides guidance and direction to professional staff in the development and implementation of rehabilitation plans. Analyzes statistical information, social trends, legislation, and other technical and non-technical information, draws conclusions, and prepares reports for utilization in the office planning process. Supervises and conducts case reviews. May review and evaluate individualized plans for employment. Supervises the establishment and maintenance of records and files. Prepares reports and correspondence. Monitors health and safety conditions of the workplace. Safeguards disclosures of confidential material. Takes positive steps to prevent and detect fraud and safeguard resources. Will be required to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Knowledge, skills and abilities

Knowledge of the Rehabilitation Act and knowledge of the programs under the Workforce Investment Act (WIA). Knowledge of the psychological, vocational, socio-economic, and other related problems of individuals with disabilities. Knowledge of grants and program proposal writing and evaluation. Knowledge of the capabilities of automated systems, for the gathering, use, retrieval, and analysis of information used by the office. Knowledge of labor market including occupational and workforce trends. Knowledge of the programs and services required by individuals with disabilities. Knowledge of the theory, principles, methods, and techniques of vocational rehabilitation counseling. Knowledge of medical and technical terminology used in the field of vocational rehabilitation. Ability to interpret and apply laws, rules, and regulations, including provisions of the Rehabilitation Act and Workforce Investment Act. Ability to identify and coordinate the delivery of needed rehabilitation and related services for individuals with disabilities. Ability to evaluate the effectiveness and efficiency of the vocational rehabilitation program administered by the local office and develop and implement improvements. Ability to manage assigned staff and plan, organize, and implement projects within the unit. Ability to prepare reports and correspondence. Ability to supervise the establishment and maintenance of records and files. Ability to analyze and use labor market information to plan service delivery. Ability to market programs for individuals with disabilities. Ability to manage and direct a large multi-service operation serving individuals with disabilities. Ability to interpret and apply laws, regulations, procedures, and policies applicable to individuals with disabilities. Ability to interpret and apply information about the Americans with Disabilities Act and accessibility concerns. Ability to plan and conduct orientation, in-service training, and other staff development programs. Ability to establish cooperative working relationships with hospitals, physicians, clinics, rehabilitation centers, and other community groups, facilities, and resources to provide comprehensive services to individuals with disabilities. Ability to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible if they can perform the essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Nine (9) years of professional experience in vocational/rehabilitation guidance or counseling in a rehabilitation agency, two (2) years of which shall have been in a supervisory capacity, including or supplemented by twenty-four (24) semester hour credits in vocational counseling, rehabilitation counseling, psychology, sociology, social work, guidance, special education, education, or related areas. OR Possession of a bachelor's degree from an accredited college or university including or supplemented by twenty-four (24) semester hour credits in vocational counseling, rehabilitation counseling, psychology, sociology, social work, guidance, special education, education, or related areas; and five (5) years of the above-mentioned professional experience, two (2) years of which shall have been in a supervisory capacity. OR Possession of a current and valid certification as a Certified Rehabilitation Counselor issued by the Commission on Rehabilitation Counselor Certification; and five (5) years of the above-mentioned professional experience, two (2) years of which shall have been in a supervisory capacity. OR Possession of a master's degree in any of the above-mentioned areas; and four (4) years of the above-mentioned professional experience, two (2) years of which shall have been in a supervisory capacity. "Professional experience" refers to work that us creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgement and make accurate and informed decisions.