DEAF & HARD OF HEARING SPECIALIST 2

Code: 64890 State Competitive Range: P22 (FY 2027) Hire up to Step 9 Work week NE: FLSA coveredOvertime table (4A:3, Appx. A)

Salary: $69,668.2 - $101,950.9/year FY 2027 schedule (last updated 2026-07-27)

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under the limited supervision of a Deaf and Hard of Hearing Specialist 3 or other division supervisor, as a lead worker, consults with the community and agencies in outreach efforts to enable clients with hearing loss to take full advantage of the medical, social, vocational, economic, legal, and personal services available; provides consultation and coordination of communication access services and provides information, guidance, and direction to citizens of New Jersey who may be deaf, hard of hearing, late-deafened or deaf-blind; does other related duties as required.

Examples of work

Takes the lead in performing the work involved in establishing and operating regional assistive device displays, device loaner libraries and disability-specific information activities for people with hearing loss; provides technical assistance, training and resource information to consumers, professionals and medical personnel who have contact with individuals with hearing loss and provides consultation to clients, families, agencies, businesses on issues related to deafness, hearing loss and access; assigns, coordinates the work and activities of interns and interpreters. Demonstrates assistive devices which facilitate access, provides information and advice on how to select/use assistive technology, and conducts/coordinates workshops and conferences on relevant issues pertaining to and communicating effectively with people with hearing loss. Administers and is directly involved in the interpreter screening process, conducts interviews and provides recommendations to the communication access unit regarding candidates' inclusion on the Division of the Deaf and Hard of Hearing Interpreter Referral lists as authorized by the Director. Takes the lead in providing opportunities for consultation with clients, families, agencies, and businesses on issues related to deafness, hearing loss and access; offers guidance and coordination assistance to schools, hospitals, courts, businesses, theaters, assisted living centers, social services, and other settings in providing accessibility and communication access services. Performs outreach to inform prospective interpreters of the services of the Division of the Deaf and Hard of Hearing Interpreter Referral Service and provides an overview of the Interpreter screening process. Contacts clients with hearing loss requiring services; visits organizations of the deaf, hard of hearing, late-deafened or deaf-blind to determine needs of the community; informs citizens with hearing loss of the goals and objectives of the division of the Deaf and Hard of Hearing; and encourages them to seek and utilize the services of the Division, and other government and private agencies. Takes the lead in compiling technical and statistical information to assess communication access goals and objectives with respect to organizational agreements, departmental regulations, and standard operating procedures. Prepares charts and graphs for inclusion and distribution in official Division of the Deaf and Hard of Hearing documents and presentations. Arranges and conducts public information and community awareness activities, educational programs, symposia, workshops and in-service training for constituents, organizations and professionals serving people with hearing loss. Takes the lead in organizing and overseeing programming of special division events, including Deaf and Hard of Hearing Awareness Day, conferences, town meetings, etc. Reviews, comments on and provides consultations regarding logistical issues to organizations requesting communication access services and funding. Prepares and reviews information in official division and department documents. Conducts surveys and interviews, designs questionnaires, data collection tools and various forms to obtain feedback to assess and address the needs of deaf and hard of hearing communities. Develops and maintains cooperative working relationships with other public service agencies; refers clients and receives referrals; informs public and private entities of their responsibilities to citizens with hearing loss as mandated by statutes. Develops and maintains cooperative working relationships with private organizations and agencies to facilitate services for citizens with hearing loss when needs cannot be met by public agencies both at the state and local levels; works with private organizations and agencies to seek ways to supplement the services of public agencies in the interest of citizens who may be deaf, hard of hearing, late-deafened, or deaf-blind; makes appropriate referrals. Aids individuals and agencies in obtaining professional interpreting services and other communication access services through the Division's Interpreter Referral/Communication Access Unit; instructs them in the most effective use of the interpreters/Computer Aided Real-Time Transcription (CART), and Assistive Listening Devices (ALD's). Aids individuals and agencies in obtaining other appropriate accommodations to achieve effective communication such as assistive-listening devices and captioning. Cooperates with educational institutions in the development of interpreter training, sign language programs, provides information about the availability of and training in utilizing assistive listening equipment and captioning, and the development of continuing education programs; organizes and gives workshops or seminars for groups in need of information or advice about hearing loss. Gives presentations to various groups, schools, and organizations. Takes the lead in providing training, advocacy and referrals to auxiliary resources and services for consumers, service providers and groups seeking assistance in their efforts to comply with access services and specified by Federal and State laws. Attends organizational meetings of consumers, service providers and auxiliary aid vendor groups, and represents the Division. Prepares comprehensive statistical information and other reports containing findings, conclusions, and recommendations. Maintains required records, reports and files. Writes articles and news releases for public information related to program activities. Will be required to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

License

Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Knowledge, skills and abilities

Knowledge of the problems faced by individuals who may be deaf, hard of hearing, late-deafened or deaf-blind in the areas of education, employment, vocational training, psychological adjustment, housing and legal matters. Knowledge of the various modes of communication used by people who are deaf or hard of hearing to assess and plan for a comprehensive delivery program. Knowledge of the administration of interpreter/communication access services to the public. Knowledge of methods used to interpret for the deaf and hard of hearing. Knowledge of the various assistive listening devices available. Ability to read, understand, and interpret the provisions of the Americans with Disabilities Act (ADA), Section 504, Federal Rehabilitation Act of 1973 and New Jersey statutes concerning the provision of services to persons with hearing loss. Ability to effectively identify and match client's communication needs. Ability to coordinate the assignment of interpreters to agencies, businesses, and individuals in need of this service. Ability to develop a plan and means of evaluation of a state-wide interpreter service. Ability to investigate the feasibility of varied funding sources for interpreting services. Ability to effectively interact with public and private agencies to foster utilization of interpreting services for consumers with hearing loss. Ability to effectively discuss the use of sign language interpreters and assistive devices with public and private agencies and individuals. Ability to read and understand the philosophy and purposes of the Division of the Deaf and Hard of Hearing and the services provided by this agency. Ability to read and understand the rules, regulations, policies and programs of the Department of Human Services to inform persons with hearing loss of the services available to them. Ability to organize assigned work and develop effective work methods. Ability to establish and maintain cooperative working relationship with agencies, clients and the public. Ability to develop and deliver effective services to clients. Ability to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible if they can perform essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Note

The examples of work for this title are for illustrative purposes only. A position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Six (6) years of professional experience performing outreach work activities with persons with hearing loss, or in the planning, evaluation, and/or delivery of services to clients with hearing loss in a public or private agency; and twenty-four (24) semester hour credits in courses related to deafness and/or hearing loss (audiology, sign language, interpreting, psychology, sociology, social work, special education, rehabilitation counseling, or another related program). OR Possession of bachelor's degree from an accredited college or university including or supplemented by twenty-four (24) semester hour credits in courses related to deafness and/or hearing loss (audiology, sign language, interpreting, psychology, sociology, social work, special education, rehabilitation counseling, or another related program); and two (2) years of the above-mentioned professional experience. "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgment and make accurate and informed decisions. SPECIAL SKILLS: Appointees must be able to communicate effectively in the language of the deaf, American Sign Language, sufficiently to perform the duties of this position. NOTE: Appointees must possess a National Associate of the Deaf Certificate (NAD), Registry of Interpreters for the Deaf Certificate (RID), National Interpreter Credentials (NIC) or similar certification may be required. The responsibility for ensuring appointees possess one of the above stated certifications rests with the Appointing Authority.