SUPERVISOR OF PATIENTS ACCOUNTS 1
Career Family: SUPERVISOR OF PATIENTS ACCOUNTS
To land Supervisor of Patients Accounts 1 in New Jersey you go through the competitive route: you sit an announced exam and the score puts you on the eligible list agencies hire from.
It is the top of the Supervisor of Patients Accounts ladder, a grade above Supervisor of Patients Accounts 2. A bachelor's degree is the listed credential, and extra years on the job can be traded for it. The FY2027 range lands between $87,507 and $128,719, and state payroll currently lists 5 people in the title, most of them at Human Services.
How to apply
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Exam
This is an application to sit an exam and be placed on an eligible list for this title, not an application for a specific job. A $35 application fee applies to Non-Public-Safety announcements issued on or after 2026-02-01. There may be no current vacancy behind it, and the list it produces may not be certified for months or years.
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Exam
Open to permanent employees in the competitive division who hold a qualifying lower title in the same unit. A $35 application fee applies to Non-Public-Safety announcements issued on or after 2026-02-01. Like the open competitive exam, this places you on a list; it is not itself a job offer.
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Agency posting
Department of Human Services's employment page may require a click-through to see specific openings. Provisional appointment against a posted vacancy is how most people are actually hired into this kind of title.
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Agency posting
Department of Health posts its own vacancies directly, often before (or instead of) any civil service exam announcement. Provisional appointment against a posted vacancy is how most people are actually hired into this kind of title.
Pay ladder: Supervisor of Patients Accounts series
- Supervisor of Patients Accounts 2 — $66,592 – $97,354
- Supervisor of Patients Accounts 1 — $87,507 – $128,719 (this title)
Its top salary lands around the 76th percentile of all NJ civil service titles that publish a range.
Rungs are ordered by FY2027 pay. NJ level numbers are not always sequential, so ordering follows salary rather than the title number.
Who employs this title
State payroll records show 5 people working under this title. The median actual salary is $112,421. The agencies employing the most are:
- Human Services (3)
- Health and Senior Services (2)
Counts from NJ YourMoney agency payroll. See statewide workforce analytics.
Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator.
Definition
Under general supervision of a Business Manager 1 or other fiscal officer, supervises the billing of clients and other sources for the cost of institutional care, establishes patient accounts; supervises client's financial affairs; secures benefits and other entitlements; supervises the processing of claims and adjustments to client accounts; does other related work.
Examples of work
Organizes the billing and collection work and develops effective work procedures. Plans, organizes, and assigns the work of the organizational unit and evaluates employee performance and conduct, enabling the effective recommendation of the hiring, firing, promoting, and disciplining of subordinates. Supervises Medicare and Medicaid claiming programs; adjusts monthly billing; reviews forms for accuracy and availability of assets or income. Monitors the billing of programs and other services for the reimbursement of the cost of client care. Supervises a client trust fund accounts system for the collection and disbursement of funds to meet client needs Oversees the proper use of client funds consistent with federal and state statutes. May be required to investigate clients' personal property and securities to locate concealed assets or other means of support. Contacts legally responsible relatives or others to collect delinquent accounts. Petitions the committing county to hold hearings and change the payment status when delinquent accounts are uncollectable. Records and deposits funds collected for the cost of client care. Obtains transcripts and other documents from the County Adjuster for cases adjudicated by court order. Terminates billing when acute care is no longer necessary. Establishes and maintains cooperative working relationships with the County Adjusters to clarify court orders, workpapers, and transcripts of testimony. Investigates client's eligibility for pensions or other benefits from various sources and processes paperwork. May be required to administer and liquidate the estates of deceased clients with assets and no close relatives. Conducts research on the appointment of a client's legal guardian. Consults with lawyers, accountants, county adjusters, clients, their relatives, and other outside parties to discuss client's needs, benefits, and maintenance. Establishes and maintains cooperative working relationships with the County Welfare Boards and other offices regarding client accounts. Prepares correspondence. Prepares reports containing findings, conclusions, and formal recommendations. Maintains records, reports, and files. Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
License
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
Knowledge, skills and abilities
Knowledge of the techniques used to conduct financial investigations. Knowledge of the methods used to maintain accounts of financial transactions. Knowledge of the techniques used to identify discrepancies in financial records. Ability to interpret laws and regulations regarding the collection of funds for the care and maintenance of institutionalized patients and apply them to specific cases. Ability to establish and maintain cooperative working relationships with other involved in the work of the unit. Ability to investigate client's assets and eligibility for other benefits. Ability to provide assignments and instruction to staff and supervise their performance. Ability to monitor and supervise the billing of programs and other services for the reimbursement of client care. Ability to supervise the recording of funds and disbursements. Ability to prepare correspondence and reports. Ability to maintain records and files. Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. CODES: 27/R27 - MER 7/07/07
Note
The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Eight (8) years of professional experience in investigation work involving the collection and/or accounting of funds. OR Possession of a bachelor's degree from an accredited college or university; and four (4) years of the above-mentioned professional experience. "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgment and make accurate and informed decisions.