SUPERVISOR OF PATIENTS ACCOUNTS 2
Career Family: SUPERVISOR OF PATIENTS ACCOUNTS
Supervisor of Patients Accounts 2 is a competitive state title, the kind you test for: the exam result, not a hiring manager's pick, decides where you land in line.
It is the lowest-paid of the 2 Supervisor of Patients Accounts grades, a step below Supervisor of Patients Accounts 1, whose band tops out about $31,365 higher. You can qualify with a bachelor's degree or, if you do not have one, by piling up more experience instead. Pay on the FY2027 schedule runs $66,592 to $97,354, and state payroll currently lists 6 people in the title, most of them at Human Services.
How to apply
-
Exam
This is an application to sit an exam and be placed on an eligible list for this title, not an application for a specific job. A $35 application fee applies to Non-Public-Safety announcements issued on or after 2026-02-01. There may be no current vacancy behind it, and the list it produces may not be certified for months or years.
-
Exam
Open to permanent employees in the competitive division who hold a qualifying lower title in the same unit. A $35 application fee applies to Non-Public-Safety announcements issued on or after 2026-02-01. Like the open competitive exam, this places you on a list; it is not itself a job offer.
-
Agency posting
Department of Human Services's employment page may require a click-through to see specific openings. Provisional appointment against a posted vacancy is how most people are actually hired into this kind of title.
-
Agency posting
Department of Health posts its own vacancies directly, often before (or instead of) any civil service exam announcement. Provisional appointment against a posted vacancy is how most people are actually hired into this kind of title.
-
Agency posting
Department of Military and Veterans Affairs's employment page may require a click-through to see specific openings. Provisional appointment against a posted vacancy is how most people are actually hired into this kind of title.
Pay ladder: Supervisor of Patients Accounts series
- Supervisor of Patients Accounts 2 — $66,592 – $97,354 (this title)
- Supervisor of Patients Accounts 1 — $87,507 – $128,719
Promoting to Supervisor of Patients Accounts 1 raises the top of the band by about $31,365. Its top salary lands around the 41st percentile of all NJ civil service titles that publish a range.
Rungs are ordered by FY2027 pay. NJ level numbers are not always sequential, so ordering follows salary rather than the title number.
Who employs this title
State payroll records show 6 people working under this title. The median actual salary is $77,715. The agencies employing the most are:
- Human Services (4)
- Health and Senior Services (1)
- Military and Veterans Affairs (1)
Counts from NJ YourMoney agency payroll. See statewide workforce analytics.
Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator.
Definition
Under the direction of a Business Manager 2 or other fiscal officer, supervises the billing of clients and other sources for the cost of institutional care, establishes patient accounts; supervises client's financial affairs; secures benefits and other entitlements; supervises the processing of claims and adjustments to client accounts; does related work as required.
Examples of work
Organizes the billing and collection work and develops effective work procedures. Assigns and instructs clerical and other staff and supervises the performance of their work. Plans, organizes, and assigns work of the organizational unit and evaluates employee performance and conduct, enabling the effective recommendation of the hiring, firing, promoting, and disciplining of employees. Interviews the legally responsible relatives of clients newly admitted to the institution to determine client's needs, benefits, and maintenance. Investigates client's personal property, and securities to locate concealed assets or other means of support. Contacts legally responsible relatives or others to collect delinquent accounts. Petitions the committing county to hold new hearings and change the payment status when delinquent accounts are uncollectable. Collects funds for the maintenance of clients from legally responsible relatives and from others. Receives, records, and deposits moneys paid for client care. Establishes and maintains cooperative working relationships with the County Adjusters to clarify court orders, workpapers, and transcripts of testimony. Investigates client's eligibility for pension or other benefits from various sources and processes paperwork. May be required to administer and liquidate estates of deceased patients with assets and no close relatives. Conducts research on the appointment of a client's legal guardian. Processes all applications and forms for reimbursement by Medicare, Medicaid, and other insurance plans. Receives, records, and deposits funds collected for the cost of client care. Establishes and maintains cooperative working relationships with the County Welfare Boards and other offices regarding client's accounts. Prepares correspondence. Prepares reports containing findings, conclusions and formal recommendations. Maintains records, reports and files. May be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office or related units.
License
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
Knowledge, skills and abilities
Knowledge of the techniques used to conduct financial investigations. Knowledge of the methods used to maintain accounts of financial transactions. Knowledge of the techniques used to identify discrepancies in financial records. Ability to interpret laws and regulations regarding the collection of funds for the care and maintenance of institutionalized patients and apply them to specific cases. Ability to establish and maintain cooperative working relationships with others involved in the work of the unit. Ability to investigate client's assets and eligibility for other benefits. Ability to provide assignments and instruction to staff and supervise their performance. Ability to monitor and supervise the billing of programs and other services for the reimbursement of client care. Ability to supervise the recording of funds and disbursements. Ability to prepare correspondence and reports. Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office or related units. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. CODES: 21/R21 - MER 7/07/07
Note
The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Seven (7) years of professional experience in investigation work involving the collection and/or accounting of funds. OR Possession of a bachelor's degree from an accredited college or university; and three (3) years of the above-mentioned professional experience. "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgment and make accurate and informed decisions.