CUSTOMER SERVICE INFORMATION SPECIALIST 1 (R17)
Whoever picks up when a resident telephones a State agency, or stands at the counter of an office that issues something. Accuracy matters more than speed here, because the caller is usually trying to comply with a rule and will act on what they are told.
An examined title in principle, though this particular code has nothing published against it.
What the official title list records
- Class of service: Competitive
- Work week: 35
- Salary code: R17
Related titles that do have a published specification
- CUSTOMER SERVICE INFORMATION SPECIALIST 1 · 62131
- CUSTOMER SERVICE INFORMATION SPECIALIST 1 TOURISM WELCOME CENTER · 62131D
- CUSTOMER SERVICE INFORMATION SPECIALIST 2 · 08001
- CUSTOMER SERVICE INFORMATION SPECIALIST 3 · 62139
- ASSISTANT SUPERVISOR OF CUSTOMER SERVICE · 00764
- CUSTOMER ESTIMATOR PROPERTY IMPROVEMENT · 01379
Career Family: CUSTOMER SERVICE INFORMATION SPECIALIST
How to apply
This title is filled by competitive examination.
See every real route in, and where to apply. 3 agencies employ it. We don't track live vacancies.
See all 3 employers and how to apply →Who employs this title
Customer Service Information Specialist 1 appears on the State payroll at 3 departments, most of them at Department of State.
State departments
| Employer | Employees |
|---|---|
| Department of State | 8 |
| Civil Service Commission | 4 |
| Department of Human Services | 1 |
State payroll and independent authority payroll are separate systems and are never merged. See data sources.
Pay ladder: Customer Service Information Specialist series
- Customer Service Information Specialist 2 — $46,727 – $67,528
- Customer Service Information Specialist 3 — $50,990 – $73,902
- Customer Service Information Specialist 1 — $55,691 – $81,008 (this title)
Its top salary lands around the 22nd percentile of all NJ civil service titles that publish a range.
Rungs are ordered by FY 2027 pay. NJ level numbers are not always sequential, so ordering follows salary rather than the title number.
Who employs this title
State payroll records show 13 people working under this title. The median actual salary is $42,990. The agencies employing the most are:
- State (8)
- Civil Service Commission (4)
- Human Services (1)
Counts from NJ YourMoney agency payroll. See statewide workforce analytics.
Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator.
Definition
The Civil Service Commission lists this title code but publishes no job specification for it. The classification shown here comes from the official title list, which is the only record CSC publishes for this code.