SUPPLY SUPPORT TECHNICIAN 1 (R16)

Code: 43869 State Competitive Range: R16 (FY 2027) Work week NE: FLSA coveredOvertime table (4A:3, Appx. A)

Salary: $53,281.62 - $77,370.62/year FY 2027 schedule (last updated 2026-07-27)

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under supervision of a supervisory official in a state department, institution, or agency, has charge of the work programs and staff of a unit or section involved in shipping, receiving, transporting, storage, stock rotation, pulling, checking, and loading of trucks for delivery of supplies and materials in a warehouse distribution center, maintenance service areas, stockroom, or other complex installation with similar operations; orders stock and/or reviews puchase orders to replenish materials and equipment and may recommend changes in purchasing procedures and supply levels.

Examples of work

• Supervises the work operations and staff responsible for maintaining, storing, purchasing, documenting, shipping, and/or receiving materials, supplies, and/or equipment in a warehouse, distribution center, maintenance service area, or other similar installation.
• Plans, organizes, and assigns the work of the organizational unit and evaluates employee performance and conduct, enabling the effective recommendation of the hiring, firing, promoting, and disciplining of subordinates.
• Supervises the maintenance of a continuous inventorying of all supplies, through either cataloging, recording, and physically documenting, and/or a posting system of all items ordered, received, maintained, or shipped.
• As assigned, is responsible for proper coding of requisitions for computer input for inventory charge back system; may use micro-computer hardware/software for the purpose of inventory control.
• Supervises the work involved in checking delivery sheets when shipments are received to determine that specified goods are delivered and that they are in good condition, in unpacking contents of shipments and in checking to see whether the delivered supplies and materials conform to the quantity and quality specified as delivered, and in recording the kinds and quantities of the received supplies and materials.
• Supervises the packing of orders for delivery.
• As assigned, is responsible for ordering stock and/or reviewing purchase orders to replenish materials and equipment in accordance with purchasing standards, policies and procedures, and may recommend changes in purchasing procedures and/or supply levels based upon usage, and available space.
• Checks purchase orders to ensure completeness and accuracy and reconciles receipts with orders to determine adherence to specific standards and procedures.
• As assigned, is responsible for the maintenance of a catalog library, including the receipt, filing, storage, and abstracting of catalogs and manuals.
• Is responsible for planning, scheduling, and arranging for deliveries and for ensuring that final consent for acceptance of equipment or supplies delivered is appropriate.
• May contact contracted vendors for ordering or reordering purposes and based upon contracts and current quotes, recommend purchase from a specific contracted or non-contracted vendor. May ensure that vendors' items meet specifications and, as required, may request sample items for inspection.
• May coordinate with vendors to resolve problems.
• Follows up and reconciles user complaints regarding quantity, quality, or appropriateness of supplies, equipment, and parts.
• Reviews and oversees the disposal of all obsolete, unusable, and excess stock/supplies.
• Is responsible for loading and unloading of materials and supplies, and ensures safety for all material handled.
• Is responsible for the preparation and processing of receiving reports in accordance with established procedures.
• May establish data for initial stockage and determines reasonable stockage limits and reordering levels for equipment.
• May coordinate with user bureaus on plans for and acquisitions of new equipment, as well as removal of equipment from inventory.
• May act as trouble shooter on assigned materials and equipment identification problems for all regions/satellites and other users.
• May convert part numbers to those of contract vendors when there is a change in either.
• May be responsible for the implementation, maintenance, and modification of leveling system standards to satisfy the needs of equipment operations being serviced.
• Develops effective working procedures, routines, and schedules for the facility or warehouse and supervise the performance of these assignments.
• May operate or train employees in the operation of electric pallet transporters and narrow-aisle forklift.
• Is responsible for the maintenance of clean, safe, and secure warehouse or facility at all times.
• Is responsible for the physical stocking of the racks and bins and maintaining them in a safe, neat, and orderly fashion.
• May be responsible for the issuing of stock parts, materials and supplies over the counter and ensuring that the needs of equipment operations personnel are satisfied.
• May be responsible for looking up parts in the various parts catalogs to obtain part numbers to satisfy parts description requests of the equipment operations needs.
• Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

Experience

Three (3) years of experience in shipping and receiving work in a warehouse, distribution center, maintenance service area, or other similar installation, two (2) years of which shall have been involved with requisitioning, maintaining and/or issuing parts, mechanical/electrical equipment, supplies, materials, food, and/or household goods.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Knowledge, skills and abilities

Knowledge of the work involved in the operation of supply support stockroom operations in obtaining, storing, maintaining, and issuing parts, supplies, and equipment. Knowledge of warehouse operations including procedures, methods, and records control. Knowledge of the mechanics of back order, stock locations, and perpetual inventory systems. Knowledge of the procedures and policies of the warehouse/distribution center relating to deliveries and shipments after a period of training. Ability to understand and use all procedural documents, their correct accomplishments, timeliness of submission, and their flow for the purpose of updating manual records for the entire system and computer. Ability to supervise employees and develop effective work methods and schedules to maximize employee productivity to ensure timely receipt and delivery of stock to users. Ability to oversee the shipping, receipt, unloading, checking, shelving, storage, recording, and distribution of stock. Ability to determine obsolete stock. Ability to maintain perpetual inventories of stock. Ability to safely operate various trucks and forklifts for loading and unloading purposes. Ability to see that warehouse or storage areas are maintained in a clean, orderly, and safe condition at all times. Ability to teach employees the correct way of logging in supplies. Ability to develop procedures for distributing high priority items, or items needed on emergency basis. Ability to arrange stock for efficient handling and safe and secure storage. Ability to stock and issue varied parts used for automobiles, motor trucks, contractors, heavy equipment, electrical contractors' supplies, and maintenance materials. Ability to determine and recommend interchangeable parts for use in department equipment. Ability to requisition supplies including new, replacement, and substitute supplies, materials and parts from contracted and noncontracted vendors, and obtain and maintain an accurate listing of the costs of the individual items. Ability to order replenishment stock items by using correct part numbers and units of issue. Ability to develop effective working relationship with vendors. Ability to discuss department problems concerning damaged or defective parts with vendors to the satisfaction of both for exchange and/or credit merchandise received or returned. Ability to maintain essential records and files. Ability to prepare clear, sound, accurate and informative reports of the section containing findings, conclusions, and recommendations. Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. This job specification is applicable to the following title code(s) which are different work week or work month of the job class title: Job Spec Code State, Local or Common Class of Service Work Week State Class Code Local Class Code Salary Range

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. SCNE16N/AR16-SC4016N/AR17- This job specification is for government use only. Salary range is only applicable to state government. Local salaries are established by individual local jurisdictions. CGS 03/05/1999