Taxpayer Service Representative Family
Career series with 3 positions across 3 levels
In New Jersey civil service, Taxpayer Service Representative names a 3-level progression covering 3 distinct titles.
Entry is typically through Taxpayer Service Representative 1, advancing through the ladder toward Taxpayer Service Representative 3. Pay across the family spans $58,222 to $111,856, around the 39th percentile of all civil service job families by top pay. State payroll records show 195 people across the family's titles, most concentrated at Treasury.
Taxpayer Service Representative reports to supervising titles such as Senior Food Service Worker - 12 Months and Assistant Food Service Supervisor.
Positions in This Family
- TAXPAYER SERVICE REPRESENTATIVE 1 (51322) $58,222 - $84,763/year
- TAXPAYER SERVICE REPRESENTATIVE 2 (51323) $66,592 - $97,354/year
- TAXPAYER SERVICE REPRESENTATIVE 3 (51324) $76,287 - $111,856/year
What the Taxpayer Service Representative family covers
Taxpayer Service Representative covers 3 title codes arranged into 3 levels of responsibility. Every title in it is a state title, so the employer is a state department, commission or authority rather than a county or municipality.
Financial titles are unusually legible compared with the rest of the plan, because the duties track a professional body of practice rather than an agency's internal structure. That makes the ladders predictable, the qualification language consistent, and movement between departments straightforward. It also makes them one of the better-documented corners of the state payroll, since almost every department employs some of them, so the headcount and salary figures for these families rest on large samples rather than a handful of positions.
The ladder, ordered by pay
The Taxpayer Service Representative rungs, listed from the best paid down. Here the numbering happens to agree with the pay order, which is not guaranteed elsewhere in New Jersey's plan.
- Taxpayer Service Representative 3 — $76,287 to $111,856 (a bachelor's degree and 3 years of experience)
- Taxpayer Service Representative 2 — $66,592 to $97,354 (a bachelor's degree and 2 years of experience)
- Taxpayer Service Representative 1 — $58,222 to $84,763 (a bachelor's degree and 1 year of experience)
The distance from the bottom of Taxpayer Service Representative 1 to the top of Taxpayer Service Representative 3 is $53,634, an increase of about 92% over the entry minimum.
What each title does
Reading the definitions side by side is the quickest way to see what changes as you move through the family.
- Taxpayer Service Representative 1: Under close supervision of the Taxpayer Service Representative 3 or other supervisory official in the Department of Treasury, encourages voluntary…
- Taxpayer Service Representative 2: Under limited supervision of the Taxpayer Service Representative 3 or other supervisory official in the Department of Treasury, encourages voluntary…
- Taxpayer Service Representative 3: Under the general supervision of a higher level supervisory official in the Department of Treasury, supervises the work of subordinate representatives…
Requirements across the family
Across the 3 titles we have parsed, the education requirements read as a bachelor's degree on 3 of them. Stated experience runs from 1 year at the lowest rung to 3 at the highest, which is the main thing separating one level from the next.
On how the jobs are filled: 3 are competitive, filled from an eligible list after an open competitive or promotional examination.
Who actually employs these titles
195 people appear on the state payroll under 2 of these titles, at 1 agency. Treasury alone accounts for about 100% of them.
- Treasury — 195 employees
Median actual pay varies across the family, from $58,818 for Taxpayer Service Representative 1 up to $88,117 for Taxpayer Service Representative 2. Those are medians of what people are really paid, not schedule minimums and maximums.
State payroll only, deduplicated by payroll title; local employers file separately, so a family with local codes looks smaller here than it is. How this is counted.
How the pay is set
Titles in this family are paid on the A-P-R-S salary schedule. See every step in that schedule. Bargaining is handled by CWA. Union contracts and rights are collected here.
Where these jobs exist
Hiring for this family runs through state service. Departments, commissions and boards fill these titles from eligible lists built by the Civil Service Commission, so the route in is an announcement and a filing deadline rather than a posting you apply to directly. What state jurisdiction means, and a breakdown of who employs what.
Related titles elsewhere in the plan
Other classifications built on the same terms as Taxpayer Service Representative. Worth checking if this family has no current opening.
- Customer Service Representative (local jurisdiction)
- Customer Service Representative (local jurisdiction)
- Radiological Service Representative ($62,499 to $91,249, state jurisdiction)
- Senior Customer Service Representative (local jurisdiction)
- Tourism Representative (local jurisdiction)
- Tourism Representative 3 ($60,876 to $88,743, both state and local jurisdiction) — in the Tourism Representative family
Common questions about Taxpayer Service Representative jobs
How many separate Taxpayer Service Representative classifications does New Jersey have?
The Taxpayer Service Representative family holds 3 title codes arranged across 3 levels. Each code is a separate classification with its own published specification, requirements and salary treatment.
How much is a Taxpayer Service Representative paid?
Published salary data for this family runs from $58,222 at the bottom of Taxpayer Service Representative 1 to $111,856 at the top of Taxpayer Service Representative 3. Those are schedule figures. Where the title appears on the state payroll, actual median pay is listed on the page above.
Is there a civil service test for Taxpayer Service Representative?
Yes for most of the family. 3 of the 3 titles are in the competitive division, which means appointment comes from an eligible list built by an open competitive or promotional examination.
What are the requirements to become a Taxpayer Service Representative?
The most common education requirement in this family is a bachelor's degree, named on 3 of the 3 titles. Stated experience ranges from 1 to 3 years depending on the rung. Read the individual specification for the exact wording, including any experience substitution.
Which agencies employ Taxpayer Service Representative staff?
State payroll records show 195 people in this family across 1 agency, with Treasury the largest at 195. Local government employers are not covered by that extract.