JUDICIARY OF THE STATE OF NEW JERSEY (Code 77910)

Code: 77910 Unknown Unknown

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Professional Supervisors lead, assign, review, evaluate, and oversee the work activities and staff resources of a team or work unit, both on-site and remotely, consisting of professional, paraprofessional and/or support staff employees and perform professional administrative, information technology, and/or court services functions.<

Requirements

&lt;

Education

All Levels Graduation from an accredited college or university with a bachelor's degree. Finance Area of Specialty Level 1, 2 and 3 Graduation from an accredited college or university with a bachelor's degree including or supplemented by 21 credits hours in accounting, business administration, economics, public administration statistics, mathematics, data analytics or financial-related courses. Six of these credit hours must be in accounting.<

Experience

Level 1 Three years of paraprofessional and/or professional experience, one year of which shall have included experience in the area of specialty specific to the job function being performed (see areas listed below). Level 2 Three years of professional experience, one year of which shall have included experience in the area of specialty specific to the job function being performed (see areas listed below). Level 3 and Level 4 Five years of professional experience, two years of which shall have included experience in the area of specialty specific to the job function being performed (see areas listed below). Areas of Specialty : · Administrative Operations: purchasing, facilities management, operations management, records retention, transcript services, jury management, statistical reporting, investigations and/or library administration · Case Processing: case management; enforcement of court orders; and/or supervision, monitoring and intervention of offenders · Financial Operations: accounting, accounts payable , auditing, purchasing, budgeting, cash management, and/or financial analysis · Human Resources: payroll processing, benefits administration, salary administration, classification, labor/employee relations, training, selection/recruitment, and/or Equal Employment Opportunity/Affirmative Action · Information Technology: designing, implementing, maintaining, and supporting information technology systems and services in the mainframe, server, and network environments. May include analyzing and resolving complex technical problems; generating and testing applications code; performing database administration; administering data security; operating enterprise computer systems; contingency planning, implementing telecommunications facilities; and developing and/or conducting training on IT systems, concepts, applications, policies, or security · Interpreting: interpreting legal proceedings for litigants with limited English proficiency including the deaf and hard of hearing and translating local court-related documents · Program Administration: development, coordination, analysis, implementation, administration or research Note: Areas of specialty can be revised on the notice of vacancy to include only the area(s) applicable to the position.<

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.<

TRACK

&lt;

&lt;

LEVEL SUMMARY

Level 1 - Administrative Supervisor 1 : Employees at this level perform professional administrative functions and supervise mostly paraprofessional and/or support staff and minimal professional staff in a central office administrative operation; vicinage administrative operation such as finance, purchasing, human resources, operations or information technology. Level 1 - Court Services Supervisor 1 : Employees at this level perform professional court services functions and supervise mostly paraprofessional and/or support staff and minimal professional staff on case related or case management teams. Level 2 - Administrative Supervisor 2 : Employees at this level perform professional administrative functions and supervise professional, paraprofessional and/or support staff in a central office administrative operation; vicinage administrative operation such as finance, purchasing, human resources, operations or information technology. Level 2 - Court Services Supervisor 2 : Employees at this level perform professional court services functions and supervise professional, paraprofessional and /or support staff on case related or case management teams. Level 3 - Administrative Supervisor 3 : Employees at this level perform professional administrative functions and supervise professional, paraprofessional and/or support staff in the work activities of a central office statewide administrative operation such as finance, purchasing or human resources; or perform professional information technology functions and supervise professional information technology staff in a central office operation overseeing statewide information technology systems and services. Level 3 - Court Services Supervisor 3 : Employees at this level perform professional court services functions and supervise professional staff in a central office statewide hearing officer program. Level 4 - Administrative Supervisor 4 : Employees at this level perform professional information technology functions and supervise professional information technology staff in complex work activities/projects of a central office statewide information technology operation; supporting a large and complex statewide information technology program. Level 4 - Court Services Supervisor 4 : Employees at this level perform professional court services functions and supervise central office professional staff in a statewide intensive supervision program. NOTE: The above summary and following examples of work are for illustrative purposes only. Any one position may not include all of the tasks listed, nor do the examples cover all of the duties, which may be performed. Tasks are cumulative; higher-level include the tasks associated with lower. Supervisory titles are expected to perform tasks associated with their job band, as well as have a working knowledge of all job bands they are responsible for supervising, in order to ensure proper quality control. Positions may be assigned higher-level tasks or duties outside their designated band, provided these assignments are consistent with established classification standards and do not warrant reclassification of the position in accordance with those established standards. TASKS (BOTH TRACKS) Level 1 Act as staff to committees or conferences Advise management on issues with the public or with other divisions and/or agencies Advise management or supervisors on personnel issues Advise managers on deadlines, rules or regulations, or related information Answer questions posed by judges, the public, clients, customers, complainants, co-workers, subordinates, stakeholders and/or supervisors Arrange training for staff or team members Assign workload or specific duties to staff or team members Assist with allocating resources, for example, human, financial, materials, equipment Attend and participate in meetings outside of work unit/team Communicate policies, rules or regulations to staff or team members Compile statistical data on workload volume, backlog, unit expenditures, personnel actions, financial transactions, fixed assets, equipment or attendance Conduct formal work performance evaluations with staff or team members Conduct meetings Conduct training sessions or orientation programs Coordinate with heads of internal or external units or community Coordinate, plan, and prioritize work of unit or team Define objects for work performance, for example, performance standards, performance management or work outputs Design case management processes Determine appropriate services for clients or customers Determine staff or team member training needs Develop administrative and/or internal control systems Develop agendas for meetings Develop and/or manage a budget Develop and/or manage collections systems Develop communication plans within or outside the organization or unit Develop performance standards and content materials for use in program and performance evaluation Develop policies or procedures to ensure efficient court or unit operations Develop work unit or team goals Direct and/or coordinate work between units or teams Estimate aggregate fiscal, material or staffing resources necessary for accomplishing production goals of the unit or team Evaluate program, unit or team performance in accordance with established policies or procedures Execute terms of collective bargaining agreements Facilitate staff or team decision-making processes Implement and/or oversee proper implementation of operating procedures or systems Implement policy directives Inform managers about unresolved staff or team conflicts Instruct staff or team members on work-related matters Interview job applicants Lead a case management or administrative team Mediate conflicts among staff or team members Mentor and coach staff or team members; provide direction and feedback Moderate virtual proceedings; for example, send virtual invitations for proceedings, provide general instructions to the participating parties and control the virtual proceeding and locations of parties within the main proceeding and various breakout rooms Participate in team development activities Participate in the development of operational programs, procedures, practices and standards Plan implementation of projects or programs Prepare technical, statistical, financial, or evaluation reports Prioritize work or work operations for unit or organization Provide structured training Recommend improvements in Judiciary programs Recommend improvements in operating procedures, programs, standards, work processes and/or administrative practices Recommend personnel actions, such as hiring, firing, promoting, disciplining or demoting Recommend procedures or practices to ensure efficient court/unit operations Reconcile employee grievances Regulate flow of assigned work in accordance with operating schedules Review and correct work of staff or team members Schedule staff or team members' work hours or vacation time Support evidence-based practices and related functions Level 2 Allocate resources, for example, human, financial, materials, equipment Develop and implement plans for utilization of available funds, personnel, equipment, materials, and supplies Develop and implement vision or leadership strategies to accomplish organizational or unit goals Develop recommendations for policy for workforce planning or reductions Make decisions about organization or unit personnel actions, such as recruitment, selection, and design of rewards systems, promotions, transfers, grievances, discipline or termination Make recommendations on controversial, expensive, safety-related or critical work problems presented in the organization or unit Provide direction for achieving organization, unit or project goals to assure that time and quality standards are met Recommend changes to organizational structure Set goals for organization or unit directives Level 3 and Level 4 Develop vision or leadership strategies to accomplish organizational or unit goals Formulate plans for utilization of available funds, personnel, equipment, materials, and supplies Formulate policies, procedures or practices for organization, unit or program Implement policy for workforce planning or reductions<

COMPETENCIES

All Levels Conflict Management - Manages and resolves conflicts, confrontations, and disagreements in a positive manner which minimizes negative impact. Creative Thinking - Develops new insights into situations and applies innovative solutions to effectuate improvements or to resolve problems. Designs strategies as necessary where established methods and procedures are inapplicable, ineffective, inefficient or unavailable. Customer Service - Committed to providing quality services. Commands a thorough understanding of the customer, who they are, why and what they want and need. Focuses work on meeting and exceeding the customer's needs. Develops and maintains strong relationships with internal and external customers, vendors or suppliers. Builds customer confidence in the ability to serve their needs. Decision Making - Makes sound, well-informed, and objective decisions independently. Perceives the impact and implications of decisions. Commits to action, even in uncertain situations, to accomplish organizational goals. Recommends, devises, and/or implements change. Effectively deals with ambiguity. External Awareness - Identifies, understands and keeps up-to-date on key policies/priorities and economic, political and social trends that affect the organization. Understands where the organization is headed and how to make a contribution. Financial Management - Prepares, justifies, and/or administers the budget for program areas. Plans, administers and monitors expenditures to ensure cost-effective support of programs and policies. Assesses financial condition of an organization. Ensures proper application of internal controls. Flexibility - Open to change and new information. Adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Effectively deals with ambiguity. Influencing/Negotiating - Persuades others to accept recommendations, cooperate, or change their behavior. Works with others towards an agreement. Negotiates to find mutually acceptable solutions. Integrity and Honesty - Contributes to maintaining the integrity of the organization. Displays high standards of ethical conduct and understands the organization's standards, including confidentiality in court operations, when appropriate, and the impact of violating these standards on an organization, self, and others. Trustworthy. Interpersonal Skills - Shows understanding, respect, collegiality, courtesy, tact, empathy, cooperation, concern, and politeness to others. Develops and maintains effective relationships with others; including effectively dealing with individuals who are difficult, hostile, or distressed. Relates well with people from varied backgrounds and different situations. Sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Participates fully in team activities. Interpretation and Analysis of Written Materials - Comprehends and evaluates information, balancing the pros and cons to determine a desired outcome. Makes recommendations based upon logic or acquired knowledge. Leadership - Inspires, motivates and guides others toward goal accomplishment. Coaches, mentors, and challenges subordinates and is receptive to their ideas and feedback. Adapts leadership styles to a variety of situations. Models high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors. Managing Human Resources - Plans, distributes, coordinates and monitors work assignments of others. Evaluates work performance and provides feedback to others on their performance and addresses possible work performance issues. Ensures that staff are appropriately selected, utilized and developed. Coaches and mentors, the development of competencies for those supervised. Determines training needs of staff. Recommends training to increase staff or team member skills. Accessible and visible to staff. Oral Communication - Effectively communicates one's point of view to a group or an individual. Initiates discussions with staff. Focuses discussions on desired results. Organizational Awareness - Knows the organization's mission and functions and how its social, political, organizational and technological systems work, and operates effectively within them, including the policies, procedures, rules and regulations of the work or organization. Organizational Communication - Maintains confidentiality of sensitive material entrusted to the supervisor. Promotes communication within and across levels and groups. Tailors approach to the audience. Performance Appraisal - Performs formal, meaningful, realistic and consistently fair performance appraisals with staff members or on team performance within established parameters. Personal Development - Identifies and follows through on assignments, guidance and feedback and attends trainings to continuously learn and improve one's performance and capabilities. Planning and Evaluating - Organizes work, sets priorities and determines resource requirements. Determines short- or long-term goals and strategies to achieve them. Coordinates with other organizations or parts of the organization to accomplish goals. Monitors progress and evaluates outcomes. Problem Solving - Identifies and analyzes problems. Uses sound reasoning to arrive at conclusions. Finds alternative solutions to complex problems. Distinguishes between relevant and irrelevant information to make logical judgments. Stress Tolerance - Deals calmly and effectively with high stress situations, for example, tight deadlines, hostile individuals, emergency situations, dangerous situations. Teaches Others - Helps others learn through formal or informal methods. Identifies training needs. Provides constructive feedback. Coaches others on how to perform tasks. Teamwork - Manages group processes. Encourages and facilitates cooperation, pride, trust and group identity. Fosters commitment and team spirit. Works with others to achieve goals. Technical Competence - Understands and appropriately applies procedures, requirements, regulations and policies related to specialized expertise. Maintains credibility with others on technical matters. Total Quality Management - Shows attention to detail, accuracy and thoroughness. Committed to quality and excellence. Finds the root cause of problems. Looks for and makes continuous improvements. Follows through on implementing improvements and commitments made to others. Visualization - Mentally organizes and processes symbols, pictures, graphs, objects or other information, for example, visualizes the flow of work activities from reading a work plan. Written Communication - Composes correspondence, reports and other written material that is clear, concise, well-organized and understood by recipient. Recognizes and uses correct grammar, punctuation, and spelling. Communicates information, for example, facts, ideas, or messages, in a succinct and organized manner. Produces written information which may include technical material that is appropriate for the intended audience.<

SUBSTITUTION

All Levels (Except Finance) Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits. An associate degree from an accredited college or university and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor's degree. A master's degree from an accredited college or university may be substituted for one year of general experience as indicated above -OR- a law degree from an approved American Bar Association law school may be substituted for two years of general experience as indicated above. Finance Area of Specialty Level 1, 2 and 3 Applicants who do not possess the required education but do possess the required 21 credit hours in accounting, business administration, economics, public administration, statistics, mathematics, data analytics or financial related courses, including six (6) accounting credit hours, may substitute paraprofessional and/or professional experience on a year-for-year basis. A master's degree from an accredited college or university in business or public administration, economics, accounting, statistics, mathematics, data analytics or finance may be substituted for one year of general experience as indicated above -OR- a CPA designation may be substituted for one year of general experience as indicated above. Title Level Title Description Title Code Svc Week Year 1 Admin. Sprv. 1 (U) NL 12 1 Admin. Sprv. 1 Conf. (U) NL 12 1 Crt. Srvcs. Sprv. 1 (U) NL 12 2 Admin. Sprv. 2 (U) NL 12 2 Admin. Sprv. 2 Conf. (U) NL 12 2 Crt. Srvcs. Sprv. 2 (U) NL 12 3 Admin. Sprv. 3 (U) NL 12 3 Admin. Sprv. 3 Conf. (U) NL 12 3 Crt. Srvcs. Sprv. 3 (U) NL 12 4 Admin. Sprv. 4 Conf. (U) NL 12 4 Admin. Sprv. 4 (U) NL 12 4 Crt. Srvcs. Sprv. 4 (U) NL 12 Effective Date: 10/4/2025