JUDICIARY OF THE STATE OF NEW JERSEY (Code 77913)

Code: 77913 Unknown Unknown

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Court Reporter Supervisors lead, assign, evaluate, review, and oversee the work activities and staff resources, both on-site and remotely, of Official Court Reporters and act as Official Court Reporters producing an accurate verbatim record of court proceedings. A "verbatim record" is one that accurately reflects the spoken word.<

Examples of work

NOTE: Court Reporter Supervisors also perform the tasks of an Official Court Reporter. Level 1 Advise management on issues with the public or with other divisions and/or agencies Advise management or supervisors on personnel issues Advise managers on deadlines, rules or regulations, or related information Answer questions posed by judges, the public, clients, customers, complainants, co-workers, subordinates, stakeholders and/or supervisors Arrange training for staff or team members Assign staff to cover judges Assign workload or specific duties to staff or team members Attend and participate in meetings outside of work unit/team Communicate policies, rules or regulations to staff or team members Conduct formal work performance evaluations with staff or team members Conduct meetings Conduct training sessions or orientation programs Coordinate office relocation and note storage Coordinate procurement of office supplies Coordinate, plan, and prioritize work of unit or team Coordinate with heads of internal or external units or community Define objectives for work performance, for example, performance standards, performance management or work outputs Determine staff or team member training needs Develop administrative and/or internal control systems Develop agendas for meetings Develop communication plans within or outside the organization or unit Develop performance standards and content materials for use in program and performance evaluation Develop policies or procedures to ensure efficient court/unit operations Develop work unit or team goals Direct and/or coordinate work between units or teams Monitor, oversee and enter data into automated record-keeping systems Estimate aggregate fiscal, material, or staffing resources necessary for accomplishing production goals of the unit or team Evaluate program, unit or team performance in accordance with established policies or procedures Execute terms of collective bargaining agreements Facilitate staff or team decision-making processes Implement and/or oversee proper implementation of operating procedures or systems Inform managers about unresolved staff or team conflicts Instruct staff or team members on work-related matters Interview job applicants Lead a case management or administrative team Mediate conflicts among staff or team members Mentor and coach staff; provide direction and feedback Oversee the storage and destruction of stenographic notes in accordance with record retention schedules Participate in the development of operational programs, procedures, practices and standards Plan implementation of projects or programs Prepare technical, statistical, financial, or evaluation reports Prioritize work or work operations for the unit or organization Provide structured training Recommend improvements in judiciary programs Recommend improvements in operating procedures, programs, standards, work processes, and/or administrative practices Recommend personnel actions (such as hiring, firing, promoting, disciplining or demoting) Recommend procedures or practices to ensure efficient court/unit operations Reconcile employee grievances Regulate flow of assigned work in accordance with operating schedules Respond to attorney, litigant or citizen complaints Review and correct work of staff or team members Schedule staff or team members' work hours or vacation time Level 2 Allocate resources, for example, human, materials, equipment Develop and implement plans for utilization of available, personnel, equipment, materials, and supplies Develop and implement vision or leadership strategies to accomplish organizational or unit goals Develop recommendations for policy for workforce planning or reductions Make decisions about organization or unit personnel actions, such as recruitment, selection, and design of rewards systems, promotions, transfers, grievances, discipline or termination Make recommendations on controversial, expensive, safety-related or critical work problems presented in the organization or unit Provide direction for achieving organization, unit or project goals to assure that time and quality standards are met Recommend changes to organizational structure Requisition materials, equipment, parts or supplies Set goals for organization or unit directives<

Requirements

License/Certification All Levels Possession of a valid Certified Court Reporter license issued by the New Jersey State Board of Court Reporting. For Court Reporter Supervisor 1 & 2 (Realtime): Possession of a valid Certified Realtime Court Reporter Certificate issued by the New Jersey State Board of Court Reporting, a valid National Certified Realtime Reporter Certificate, or a New Jersey Judiciary Realtime Certificate. Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.<

Experience

Level 1 Three years of experience producing verbatim records of proceedings in a court as an Official Court Reporter. Level 2 Five years of experience producing verbatim records of proceedings in a court as an Official Court Reporter. Special Note The Official Court Reporter shall provide the basic equipment necessary to perform the duties of this position. Title Level Title Description Title Code Svc Week Year 1 Court Reporter Supervisor 1 (U) NL 12 1 Court Reporter Supervisor 1 Realtime (U) NL 12 2 Court Reporter Supervisor 2 (U) NL 12 2 Court Reporter Supervisor 2 Realtime (U) NL 12 Effective Date: 10/4/2025

LEVEL SUMMARY

Level 1 - Court Reporter Supervisor 1 and Court Reporter Supervisor 1 ( Realtime) : Employees at this level assist in supervising court reporting staff or assume the responsibilities of a supervisor as needed. Write spoken words, including punctuation, utilizing a stenographic system or Realtime reporting technology system. Incorporate appropriate ancillary services needed to produce and preserve a verbatim record. Level 2 - Court Reporter Supervisor 2, Court Reporter Supervisor 2 (Realtime) : Employees at this level supervise and guide court reporting staff. Write spoken words, including punctuation, utilizing a stenographic system or Realtime reporting technology. Incorporate and provide appropriate ancillary services needed to produce and preserve a verbatim record. NOTE: The above summary and following examples of work are for illustrative purposes only. Any one position may not include all of the tasks listed, nor do the examples cover all of the duties, which may be performed. Tasks are cumulative; higher level include the tasks associated with lower. Positions may be assigned higher-level tasks or duties outside their designated band, provided these assignments are consistent with established classification standards and do not warrant reclassification of the position in accordance with those established standards.<

COMPETENCIES

NOTE: Competencies of the Official Court Reporter are also applicable. All Levels Conflict Management - Manages and resolves conflicts, confrontations, and disagreements in a positive manner which minimizes negative impact. Creative Thinking - Develops new insights into situations and applies innovative solutions to effectuate improvements or to resolve problems. Designs strategies as necessary where established methods and procedures are inapplicable, ineffective, inefficient or unavailable. Customer Service - Committed to providing quality services. Commands a thorough understanding of the customer, who they are, why and what they want and need. Focuses work on meeting and exceeding the customer's needs. Develops and maintains strong relationships with internal and external customers, vendors or suppliers. Builds customer confidence in the ability to serve their needs. Decision Making - Makes sound, well-informed, and objective decisions independently. Perceives the impact and implications of decisions. Commits to action, even in uncertain situations, to accomplish organizational goals. Recommends, devises, and/or implements change. Effectively deals with ambiguity. External Awareness - Identifies, understands and keeps up-to-date on key policies/priorities and economic, political and social trends that affect the organization. Understands where the organization is headed and how to make a contribution. Flexibility - Open to change and new information. Adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles. Effectively deals with ambiguity. I nfluencing/Negotiating - Persuades others to accept recommendations, cooperate, or change their behavior. Works with others towards an agreement. Negotiates to find mutually acceptable solutions. Integrity and Honesty - Contributes to maintaining the integrity of the organization. Displays high standards of ethical conduct and understands the organization's standards, including confidentiality in court operations, when appropriate, and the impact of violating these standards on an organization, self, and others. Trustworthy. Interpersonal Skills - Shows understanding, respect, collegiality, courtesy, tact, empathy, cooperation, concern, and politeness to others. Develops and maintains effective relationships with others; including effectively dealing with individuals who are difficult, hostile, or distressed. Relates well with people from varied backgrounds and different situations. Sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Participates fully in team activities. Interpretation & Analysis of Written Materials - Comprehends and evaluates information, balancing the pros and cons to determine a desired outcome. Makes recommendations based upon logic or acquired knowledge. Leadership - Inspires, motivates and guides others toward goal accomplishment. Coaches, mentors, and challenges subordinates and is receptive to their ideas and feedback. Adapts leadership styles to a variety of situations. Models high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors. Managing Human Resources - Plans, distributes, coordinates and monitors work assignments of others. Evaluates work performance and provides feedback to others on their performance and addresses possible work performance issues. Ensures that staff are appropriately selected, utilized and developed. Coaches and mentors the development of competencies for those supervised. Determines training needs of staff. Recommends training to increase staff or team member skills. Accessible and visible to staff. Oral Communication - Effectively communicates one's point of view to a group or an individual. Initiates discussions with staff. Focuses discussions on desired results. Organizational Awareness - Know the organization's mission and functions and how its social, political, organizational and technological systems work and operates effectively within them, including the policies, procedures, rules and regulations of the work or organization. Organizational Communication - Maintains confidentiality of sensitive material entrusted to the supervisor. Promotes communication within and across levels and groups. Tailors approach to the audience. Performance Appraisal - Performs formal, meaningful, realistic and consistently fair performance appraisals with staff members or on team performance within established parameters. Personal Development - Identifies and follows through on assignments, guidance and feedback and attends trainings to continuously learn and improve one's performance and capabilities. Planning and Evaluating - Organizes work, sets priorities and determines resource requirements. Determines short- or long- term goals and strategies to achieve them. Coordinates with other organizations or parts of the organization to accomplish goals. Monitors progress and evaluates outcomes. Problem Solving - Identifies and analyzes problems. Uses sound reasoning to arrive at conclusions. Finds alternative solutions to complex problems. Distinguishes between relevant and irrelevant information to make logical judgments. Stress Tolerance - Deals calmly and effectively with high stress situations, for example, tight deadlines, hostile individuals, emergency situations, dangerous situations. Teaches Others - Helps others learn through formal or informal methods. Identifies training needs. Provides constructive feedback. Coaches others on how to perform tasks. Teamwork - Manages group processes. Encourages and facilitates cooperation, pride, and trust and group identity. Fosters commitment and team spirit. Works with others to achieve goals. Technical Competence - Understands and appropriately applies procedures, requirements, regulations and policies related to specialized expertise. Maintains credibility with others on technical matters. Total Quality Management - Shows attention to detail, accuracy and thoroughness. Committed to quality and excellence. Finds the root cause of problems. Looks for and makes continuous improvements. Follows through on implementing improvements and commitments made to others. Visualization - Mentally organizes and processes symbols, pictures, graphs, objects or other information, for example, visualizes a building from a blueprint or visualizes the flow of work activities from reading a work plan. Written Communication - Composes correspondence, reports and other written material that is clear, concise, well-organized and understood by recipient. Recognizes or uses correct grammar, punctuation and spelling. Communicates information in a succinct and organized manner. Produces written information which may include technical material that is appropriate for the intended audience.<