INTERNAL COMMUNICATIONS SPECIALIST

Code: 34814 Unknown Unknown

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under the supervision of the Supervisor of Internal Communications, or other supervisory officer, is responsible for assisting in the preparation, editing, publication and distribution of informational materials to all department employees and members of its constituency; does related work as required.

Examples of work

Assists in the preparation of the departmental newspaper, in order to provide information about major departmental policies and programs to all Department employees and members of its constituency throughout the state. Assists in the preparation of official policy statements, speeches, and other pronouncements about department policies or programs. Prepares posters, charts, graphs, exhibits, and other visual aid materials, as required. Assists in compiling, writing, editing, and preparing informational materials, brochures, pamphlets, radio and television spot announcements and other related medials for both department employees and its social services constituency. Assists in maintaining a Department mailing list of all internal and external publics and members of the Department. Assists in reviewing and editing communications, policy documents, reserach reports, study publications, or other official pronouncements designed for dissemination outside the department. Assists in the design and preparation of community outreach and media campaigns to enhance the ability of Department employees, constituent agencies, institutions and others to understand, support, and comply with State laws and programs. Assists in the design, preparation, and implementation of conferences, seminars, and any other information sharing conferences for department employees or constituent agencies. Assists in responding to general informational requests by department employees and/or constituent groups and the public-at-large by providing previously approved and prepared brochures, pamphlets, or other information in both written and verbal form. Provides professional level technical assistance in media/communications techniques to department staff and constituent agencies in areas that require effective communication and/or outreach skills. Assists in the completion of questionnaires, correspondence, and other requests for information about the policies and programs of the department. May be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

License

Appointees will be required to possess a driver's license valid in New Jersey only if operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

Knowledge, skills and abilities

Knowledge of the procedures involved in collecting, analyzing, and interpreting complex factual data. Knowledge of the basic principles, materials, and techniques of modern journalism, or community relations. Knowledge of the conventions, form, and style used by newspapers, magazines, radio, and television. Knowledge of printing techniques and proof-readers marks as well as the ability to do layout, copy editing, proof-reading, and editorial writing. Ability to gather and use factual data obtained from various sources and drawing reasonable and accurate conclusions, and in making use of facts pertinent to specific cases in clear, concise, and informative articles and reports for publication. Ability to comprehend, analyze and interpret laws and regulations in a clear, concise, and understandable manner. Ability to plan and write brochures, pamphlets, reports, and other publications relating to the mission, policies, and programs of the Department. Ability to make field trips, and to attend conferences, meetings, and exhibits as required in order to obtain more up-to-date information concerning department programs, activities, plans, and problems. Ability to assist in the development of media campaigns. Ability to assist in the design and preparation of community outreach and media campaigns to enhance the ability of deparment employees, constituent agencies, institutions, and others. Ability to assist in the design, preparation, and implementation of conferences, seminars and any other information sharing conferences for department employees, or constituent agencies. Ability to write clearly and concisely with skill and discrimination. Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. CODES: P2l-348l4 JMR 6/22/93

Note

Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Six (6) years of professional comprehensive experience in preparing, writing, editing, and distributing various types of news articles, media, or community information campaigns, or other materials used in furtherance of an informational program and/or communications network for a large communication or social service or other organization. OR Possession of a bachelor's degree from an accredited college or university; and two (2) years of the above-mentioned professional experience. OR Possession of a master's degree from an accredited college or university in journalism, communications, or a related field; and one (1) year of the above-mentioned professional experience. "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgment and make accurate and informed decisions.