CHIEF TECHNOLOGY OFFICER, OFFICE OF INFORMATION TECHNOLOGY

Definition

Under direction of the Office of Information Technology Governing Board, is responsible for the effective management and efficient utilization of all State of New Jersey Information Processing Resources; directs and coordinates overall work programs of the organization as established to provide comprehensive statewide computer and communications system development and production, networking, telecommunications, and information management services to all agencies of New Jersey state government; directs the activities of the office to accomplish these responsibilities; does related work.

Note: The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed.

Examples of work

• Directs the evaluation of all requests affecting the information processing facilities of the state, including equipment, software, personnel, consulting services, and information processing services.
• Promulgates statewide rules and regulations necessary to insure the effective and efficient allocation and use of information processing facilities, consultants, and related services.
• Determines the adequacy of state agencies to effectively use consultants prior to the solicitation and engagement of such consultants to develop or improve information processing methods and procedures.
• Directs the determination of the advisability, acquisition, and use of specific equipment and operating system software packages.
• Directs ongoing customer services and planning activities to assure continued awareness of current trends and direction of state operations leading to the effective application of information processing resources compatible with those needs.
• Directs the development and implementation of standards, practices, and procedures to ensure orderly and timely development of state information processing and communication facilities.
• Directs the development and maintenance of programs to provide adequate and effective telecommunications services on a statewide basis at a cost commensurate with overall state objectives and needs.
• Oversees the planning process of matching workload requirements of both equipment and personnel to available resources, and acquiring additional resources where necessary, over both the short-term and long-term.
• Reviews quantitative and qualitative measures of organizational performance compared to service agreements and current year objectives, leading to effective corrective action where necessary.
• Develops mutually agreed upon goals with assigned management staff and monitors results on a regular basis to assure prompt feedback and progress on assigned work programs. Resolves disputes and conflicts between organizational objectives with regard to priorities, resource allocation, and direction.
• Manages internal and external interfaces and negotiation of priorities and commitments of the office with other organizations in the state.
• Administers the staff and funds of the office in an efficient and orderly fashion.
• May be required to learn to utilize various types of electronic, manual recording or computerized information systems used by the agency, office, or related units.

Education

Graduation from an accredited college with a Bachelor's degree in an area related to Management/Administration or Information Processing.

Experience

Ten (10) years of management experience in planning, evaluating, and directing information processing organizations, including management of online communication networks.

License

Appointees will be required to possess a driver's license valid in NJ only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

Knowledge, skills and abilities

• Knowledge of information technology equipment and telecommunications equipment and their selection and application to the specific operating requirements of state departments and agencies.
• Knowledge of the management of a complex networked computer operational environment including facilities, personnel, and budget requirements.
• Knowledge of procedures and techniques involved in making estimates and analyses of existing information technology or telecommunications equipment installations and of the degree of utilization.
• Knowledge of the factors to be considered in predicting the effect of changes in or additions to information technology or telecommunications installations.
• Ability to oversee the work of a highly professional staff in a complex technical environment.
• Ability to manage sizable information processing projects requiring a significant degree of accountability. Ability to plan, organize, and direct the activities of the office and its scope of activities and services.
• Ability to act responsively to state problems requiring the application or use of modern computer and communications technology.
• Ability to present articulate recommendations in a highly technical environment.
• Ability to prepare clear, sound, accurate, and informative statistical, financial, and other factual reports containing findings.
• Ability to learn to utilize various types of electronic, manual recording, or computerized information systems used by the agency, office, or related units.
• Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
• Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
• CODES: CGS 2/23/99

Note

Applicants who do not possess the required education may substitute experience as indicated on a year-for-year basis.

A Master's degree in one of the above areas may be substituted for two (2) years of experience.