ASSISTANT CHIEF TECHNICAL SERVICES TAXATION (Code 61034)

Code: 61034 Unknown Unknown

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under direction supervises staff within the Technical Services Activity; prepares and/or supervises preparation of technical information based on tax laws and division policies; develops and implements statewide taxpayer information, assistance, and educational programs; reviews drafts of regulations and legislation; coordinates taxpayer protests and hearing requests with appropriate Taxation Branch or Activity; deals with taxpayers and practitioners regarding tax issues including technical matters, protests, and requests for hearings; does other related duties as required.

Examples of work

Creates a public aspect of efficiency, courtesy, and knowledgeability, an attitude of cooperation within the division. Trains staff to effectively interpret legal interpretations, regulations and policies; to prepare replies to inquiries; and to disseminate information through telecommunications and personal contacts. Meets with division personnel and personnel from other state agencies to discuss policy or procedural issues that affect or are affected by the work of the Technical Services Activity. Prepares drafts of letters for the convenience of the Governor, Treasurer, and Division Director. Identifies the need for new procedures or modifications to existing procedures to meet evolving needs of the Branch, Activity, and division and makes recommendations for implementation to the Branch Chief. Ensures the accurate preparation and dissemination of technical information reflecting NJ tax law and division policy and procedures. Develops and implements programs to dissemination information on state tax laws, regulations, division policies and procedures, and court opinions. Communicates with taxpayers and members of the legal and accounting professions regarding tax issues including technical issues, procedural issues, protests, and requests for conferences. Ensures that taxpayers receive timely response to their letters and that the responses are consistent with NJ tax law and division policy. Ensures that current tax information is provided to office personnel providing information to taxpayers and/or their representatives regarding the taxes administered by the division. Evaluates technology used by staff to determine whether changes or improvements are warranted. as well Communicates by personal contact, telephone, correspondence, and electronic means with representatives of business and industry, trade and other associations, members of the legal and accounting professions, individual taxpayers, and other government agencies. Confers with other division branches requiring information on policies, administrative rulings, and interpretations. Prepares drafts of releases for distribution to the media, professional societies, and industry associations. Plans, organizes, and assigns work of the organizational unit and evaluates employee performance and conduct, enabling the effective recommendation of the hiring, firing, promoting, and disciplining of subordinates. Supervises professional and paraprofessional staff who provide responsive answers to inquiries through written and e-mail correspondence, telecommunications, and personal contacts. Ensure that division policies and procedures embracing proper administration of NJ tax laws are observed. Refers complaints of alleged violations of tax laws to appropriate area for investigation, and requests or recommends filed investigations and/or audits as necessary. Reviews drafts internally prepared drafts of legislation and regulations to ensure they accurately reflect the purpose for which they were written, are administrable, and are within the division's statutory authority. Represents the division on speaking engagements. Supervises the establishment and maintenance of records, reports, and files. Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, branch, or related units.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Knowledge, skills and abilities

Knowledge of the methods used to gather, evaluate and disseminate information. Knowledge of the types of New Jersey tax issues likely to be protested or appealed by taxpayers. Knowledge of the factors to be considered in the determination of tax appeals. Knowledge of supervisory techniques. Ability to interpret NJ tax laws, regulations, and related statutes and apply them to specific situations. Ability to provide assignments and instruction to staff and supervise their performance. Ability to train staff. Ability to develop and implement programs to disseminate tax information. Ability to respond to inquiries and communicate information regarding NJ tax laws and regulations both orally and in writing. Ability to meet with representatives of business and industry, trade, and other associations, members of the legal and accounting professions, individual taxpayers, and with other government agencies to explain tax laws, regulations, policies, tax court decisions, and legal interpretations. Ability to prepare oral and written reports regarding policy and procedure involved in the administration of various New Jersey taxes. Ability to establish and maintain cooperative working techniques with those interested or involved in the work of the program. Ability to represent the division on speaking engagements Ability to supervise the compilation of data. . Ability to supervise the establishment and maintenance of records, statistical/analytical reports, and files. Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to heir known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. code / 5/15/2004

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Nine (9) years of professional experience in the administration of NJ tax laws in one or more of the following technical areas: providing technical information to taxpayers and tax professionals, both internally and externally; developing tax educational assistance programs; coordinating and presiding over administrative tax protests and hearings; or conducting tax research, two (2) years of which shall have been in a supervisory capacity. OR Possession of a bachelor's degree from an accredited college or university; and five (5) years of the above-mentioned professional experience, two (2) years of which shall have been in a supervisory capacity. OR Possession of a master's degree in Business, Public Administration, or Personnel Administration; and four (4) years of the above-mentioned professional experience, two (2) years of which shall have been in a supervisory capacity. "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgment and make accurate and informed decisions.