JUDICIARY OF THE STATE OF NEW JERSEY (Code 77420)

Code: 77420 Unknown Unknown

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Information Technology staff perform work, both on-site and remotely, in support of the planning, design, development, operations, or administration of the computer and communications technology initiatives and priorities of the New Jersey Courts.<

Examples of work

Level 1 Answer routine questions Compute simple numerical data - addition, subtraction, multiplication, and division Document how work is performed Document operational problems and discrepancies and communicate issues and status to responsible staff Inspect and validate shipments and deliveries of offsite media Install and maintain personal computers, peripherals and/or network devices Install various types of low voltage communications cabling Interpret computer console messages Lift and move objects weighing up to 50 pounds and, occasionally, materials weighing up to 75 pounds Maintain operational documentation including operating procedures, emergency procedures, and error logs Maintain security or confidentiality of records, equipment or computer access Monitor an automated production scheduling system Monitor systems for equipment failure or performance affecting conditions Notify technician, supervisor, or senior staff of any equipment malfunctions or problems with computer hardware, software or peripherals Notify users on the completion of requested processing and availability of outputs Operate and monitor a complex business critical computer server infrastructure Operate and monitor enterprise class computer systems and associated peripheral equipment Operate and monitor network hardware/software Participate in disaster/system recovery exercises Participate in team/work unit meetings Perform scheduled backups of critical data and prepare tapes for offsite storage Provide cross-training to co-workers; for example, demonstrate to other staff how you perform your work Provide first level/help desk support and response to user problems Provide information to clients, customers or the public Provide quality customer service to court users and/or internal customers Record any problem reports in accordance with all guidelines and procedures Record information into computerized record recordkeeping or accounting systems Request needed information from individuals or agencies, office visitors or customers Respond to and correct production job/batch amends Respond to operating system messages and program error messages Level 2 Analyze operational flow charts, instructions, and schedules to determine equipment set-up Analyze reports for distribution or action Calculate statistical information for reports Compile information and data, documents, records, and/or reports Conduct diagnostic routines to isolate/interpret system error conditions or system hardware problems Determine best response to computer console error conditions and respond accordingly Explain judiciary policies or procedures to clients or customers Follow up through resolution on help-desk reports of operational, performance, or service delivery problems Give advice or assist staff or team members with work in progress Instruct staff or team members on work-related matters Monitor and analyze operations of the data communications network and respond to faults Monitor and respond to problems with data center environmental and utility systems including power distribution, environmental conditioning, fire and water detection, and fire suppression Operate an automated production scheduling system Operate and monitor enterprise class computer systems and associated peripheral equipment at an advanced and/or complex level Operate and provide advanced level support of a complex business critical computer server infrastructure Participate in disaster recovery, contingency planning, and emergency evacuation planning and exercises Perform routine and basic maintenance on peripheral media/storage/print devices Prepare reports of hardware, systems, and program execution errors including logs of actions taken and parties contacted Regulate flow of assigned work in accordance with operating schedules Review input and output for completeness, accuracy and conformity Review or respond to problems and complaints coordinating resolution with appropriate technical staff, management, and customers Schedule job processing in accordance with operational policies and procedures Support programmer and technical analyst staff in resolving scheduling and abnormal job execution problems Level 3 Analyze and diagnose problem symptoms and perform routine maintenance or basic repairs on personal computers, servers, local area networks, and peripherals Analyze data Answer questions posed by judges, the public, clients, customers, complainants, co-workers, subordinates, stakeholders and/or supervisors Attend to and resolve customer service questions or problems for IT users Collect and analyze data to identify potential security violations Configure and deploy client workstations and associated operating systems and applications software Configure and support wireless/mobile devices, for example, smartphones, tablets, and data terminals Consult with system users on automated system requirements or problems Coordinate technical, customer, and vendor activities/response to ensure prompt and efficient resolution of problems Define user requirements and draft specifications for systems, networks, and/or applications Design detailed record and form layouts Develop and maintain user, program, application, and operations documentation Develop block diagrams, flowcharts, graphs, or other illustrative presentations and or block diagrams Draft correspondence, reports, memos or proposals Ensure compliance with technology/data security policies and procedures Ensure proper logging and reporting of potential information security incidents Escalate technical problem resolution to senior staff as necessary in a timely manner Gather and document business requirements Identify and report telephone service and/or carrier issues Install and terminate various types of low voltage communication cabling Install, configure, and deploy personal computers, peripherals, and office automation software Install, configure, and provide first level problem response for local telephone systems and services Install, test, maintain, and monitor computer programs and systems Keep abreast of new technology in area of specialization Modify existing software products and tools as needed Monitor performance of a complex data communications network using automated tools Perform and analyze tests to detect technical or logical procedure errors Perform basic database administration Perform basic information security administration and monitoring Perform basic system administration and monitoring Perform basic telephone system and feature administration Perform basic troubleshooting and fault isolation Perform technical service and support work in an integrated computer systems environment Prepare technical, statistical, financial, or evaluation reports Provide structured training Provide technical computer information and assistance to staff, users or customers Provide technology support for disaster recovery exercises Provide technology support for video conferencing and multimedia presentations Receive and document new equipment and prepare used equipment for surplus distribution Suggest improvements in work unit operation Train users on applications Write or modify computer programs or parts of programs as specified Write user or operations documents or manuals Level 4 Administer local area network, wide area network, or wireless network infrastructure Advise and assist business users in evaluation and selection of appropriate computer hardware and software Advise managers on deadlines, rules or regulations, or related information Analyze and/or troubleshoot systems software and/or related hardware problems Analyze programs or work units to determine effectiveness or efficiency Analyze work processes or methods Apply change management methodologies and procedures Assess intrusion risks and vulnerabilities proactively Check program success through site visits and/or testing Check written reports for completeness and accuracy Complete diagnostic routines to monitor and analyze performance and respond to system error conditions and hardware/software failures Conduct quantitative or qualitative research of processes, programs or projects Consult with service providers, vendors or contractors Contribute to the ongoing expansion and update of a comprehensive disaster recovery plan Coordinate work activities of unit or team members Design and develop logical and physical databases and database schemas Design and implement large scale computer programs Develop information system training programs Develop logical process designs, data flows, and data structures Develop program specifications Develop, test, and document system backup and recovery scripts and procedures Engage with communications carriers to identify and resolve problems Ensure proper application of all hardware and software updates, patches, and fixes Evaluate computer system performance data Evaluate program performance in accordance with established policies or procedures Implement and support all system and data security policies and procedures Install and configure network devices Install electronic monitoring systems Maintain and support enterprise systems for example, e-mail, video conferencing, and collaboration tools Manage and/or coordinate information security systems and administration Manage and/or coordinate system or database administration Manage and/or coordinate the implementation or operation of automated case management system Monitor communications and/or computer system performance Perform advanced level technical services activities in a complex multi-platform integrated computer and network environment Perform advanced telephone system administration Perform advanced troubleshooting and fault isolation Perform multi-user system and database administration tasks Perform system and network testing and evaluate specifications Perform system testing to evaluate procedures, tools and system enhancements Provide complex telephone systems problem isolation and resolution Seek opportunities to optimize system performance and increase reliability Translate business rules into physical data models Level 5 Act as a lead to develop and manage overall systems design Act as lead worker to team members or other group of non-subordinates in assigned tasks Analyze performance using various statistical methods and recommend any changes Apply and understand industry best practices for information technology organizations Apply knowledge of systems development/lifecycle methodologies used to manage information systems projects Conduct information technology feasibility studies examining alternative approaches and options for hardware, software, and ongoing support Coordinate and execute any security incident response activity Coordinate and/or perform installation and configuration of complex, high-risk, business critical enterprise/server computer systems and programs Design and implement an infrastructure framework supporting a development and/or production environment Determine staff or team member training needs Develop administrative and/or internal control systems Develop implementation plans and schedules for IT systems, projects or programs; evaluate performance and costs Develop, implement and schedule security scans for networks, applications and servers Develop information systems or communication technology within organization or unit Develop remediation plans Develop standards and procedures for client, server, and enterprise system administration Develop standards and procedures for enterprise security administration and monitoring Ensure accuracy in gathering and translating business requirements into complete technical designs Execute system administration functions to optimize performance, utilization, and efficiency Mentor and coach staff; provide direction and feedback Monitor and administer network and data security systems, tools, and services Plan and design network and telecommunications systems Plan, organize, and present technical proposals in written or oral format Provide complex technical design, administration, and support for local area networks and network operating systems Provide higher level technical advice and/or expertise to staff, peers or management Provide oversight of activities and review the work product of contractor personnel and vendor representative Recommend improvements in judiciary programs Research, evaluate, and recommend security hardware, software, and tools Research, test, evaluate, and recommend hardware, software, and network components, configurations, and tools Seek opportunities to continuously improve operations and reduce costs COMPETENCIES ASSOCIATED WITH EACH LEVEL NOTE: The following competencies are cumulative in nature. For example, lower-level competencies are prerequisite to higher levels. Level 1 Applies Technology to Tasks - Selects and understands procedures, machines, software or tools that will produce the desired results. Identifies or solves problems in machines, computers, software tools or other technologies as they are related to performing tasks. Computers And Electronics - Knowledge of mainframe computer hardware, computer peripherals, operating systems software, network mainframe systems, hardware and software, including applications and programming. Conscientiousness - Displays a high level of effort and commitment towards performing work. Consistently focused. Demonstrates responsible behavior. Presents self and work product in a professional manner. Customer Service - Committed to providing quality products and services. Works and communicates with customers to assess needs, provide assistance, resolve problems, and satisfy expectations. Integrity and Honesty - Contributes to maintaining the integrity of the organization. Displays high standard of ethical conduct and understands the organization's standards, including confidentiality in court operations, when appropriate, and the impact of violating these standards on the organization, self, and others. Trustworthy. Interpersonal Skills - Shows understanding, respect, collegiality, courtesy, tact, empathy, cooperation, concern, and politeness to others. Develops and maintains effective relationships with others; including effectively dealing with individuals who are difficult, hostile, or distressed. Relates well with people from varied backgrounds and different situations. Sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Participates fully in team activities. Listening - Receives, attends to, interprets, and responds to verbal messages and other cues, such as body language, in ways that are appropriate to listeners and situations. Shows dignity and respect to all. Manages and Organizes Information - Identifies a need and gathers, organizes, and maintains information. Determines its importance and accuracy, and communicates it by a variety of methods, for example, automated record keeping and information systems. Mathematical Reasoning - Performs computations such as addition, subtraction, multiplication, and division correctly using whole numbers, fractions, decimals, and percentages. Solves practical problems by applying a variety of mathematical techniques such as formulas and percentages. Oral Communication - Effectively communicates information to individuals or groups, taking into account the audience and nature of the information. Perceptual Speed - Sees details in words, numbers, pictures, and graphs, quickly and accurately. Reading Comprehension - Learns from written material by determining the main idea or essential message. Recognizes correct grammar, punctuation, and spelling. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity. Fosters commitment and team spirit. Works with others to achieve goals. Written Communication - Uses correct grammar, punctuation, and spelling to communicate thoughts, ideas, information and messages in writing. Level 2 Flexibility - Open to change and new information. Adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles. Organizational Awareness - Knows the organization's mission and functions, and how its social, political, organizational and technological systems work and operates effectively within them, including the policies, procedures, rules, and regulations of the work or organization. Reasoning - Identifies rules, principles, or relationships between facts, data, and other information. Asks pertinent questions to acquire needed information. Analyzes information and makes logical inferences or draws accurate conclusions. Teaches Others - Helps others learn. Identifies training needs. Provides constructive feedback. Coaches others on how to perform tasks. Technical Competence - Uses knowledge that is acquired through formal training and/or extensive on-the-job experience to perform one's job. Continues to acquire new knowledge to perform assigned tasks as technology evolves. Visualization - Mentally organizes and processes symbols, pictures, graphs, objects, or other information, for example, visualizes the flow of work activities from reading a work plan. Written Communication - Composes correspondence, reports and other written material that is clear, concise, well organized and understood by recipient. Recognizes and uses correct grammar, punctuation, and spelling. Communicates information, for example, facts, ideas, or messages, in a succinct and organized manner. Produces written information which may include technical material that is appropriate for the intended audience. Level 3 Customer Service - Committed to providing quality services. Commands a thorough understanding of the customer, who they are, why and what they want and need. Focuses work on meeting and exceeding the customer's needs. Develops and maintains strong relationships with internal and external customers, vendors or suppliers. Builds customer confidence in the ability to serve their needs. Information Management - Identifies a need for and knows where and how to gather information. Organizes and maintains information or information management systems. Oral Communication - Effectively communicates information, for example, ideas or facts, to individuals or groups effectively, taking into account the audience and nature of the information, for example, technical, sensitive, controversial. Makes clear and convincing oral presentations. Listens to others, attends to nonverbal cues, and responds appropriately. Reading Comprehension - Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs or tables. Applies what is learned from written material to specific situations. Self-Management - Sets well-defined and realistic personal goals. Displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner. Works with minimal supervision. Motivated to achieve. Demonstrates responsible behavior. Technical Application - Uses machines, tools, software or equipment effectively. Uses computers and computer applications to analyze and communicate information in appropriate format. Technical Competence - Uses knowledge that is acquired through formal training and/or extensive on-the-job experience to perform one's job. Works with, understands, and evaluates technical information related to the job. Advises others on technical issues, for example, electronic computer applications; programming procedures; techniques and codes; beginning computer system analysis; system control language and utilities; telecommunications transmission, broadcasting, switching and control; methods; data base systems; systems programming; or security. Level 4 Planning and Evaluating - Organizes work, sets priorities, and determines resource requirements. Determines short- or long-term goals and strategies to achieve them. Coordinates with other organizations or parts of the organization to accomplish goals. Monitors progress and evaluates outcomes. Problem Solving - Identifies problems. Determines accuracy and relevance of information. Uses sound judgment to generate and evaluate alternatives, and to make recommendations. Technical Competence - Works with, understands, and evaluates technical information related to the job. Advises others on technical issues, for example, computer system analysis; programming of medium to high complexity; computer and data communications equipment and its practical, logical application to problem solving; network administration; data base systems; security; systems programming; or methods. Level 5 Counseling - Mentors, guides and coaches staff or team members. Provides feedback targeted at individual development. Creative Thinking - Develops new insights into situations and applies innovative solutions to effectuate improvements or resolve problems. Designs strategies as necessary where established methods and procedures are inapplicable, ineffective, inefficient, or are unavailable. Decision Making - Makes sound, well-informed and objective decisions. Perceives the impact and implications of decisions. Commits to action, even in uncertain situations, to accomplish organizational goals. Recommends, devises, and/or implements change. Effectively deals with ambiguity. Leadership - Influences, motivates, and challenges others. Adapts leadership style to a variety of situations. Technical Competence - Works with, understands, and evaluates technical information related to the job; advises others on technical issues, for example, highest level technical specialist in at least one of the IT professional specialties: application development, systems software, project management, network management, client server technology, telecommunications, quality assurance, security, planning/architecture, data management, database administration or methods.<

Requirements

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Education

Note: The minimum requirements can be revised to include only the degree(s) that are applicable to the position. Levels 1 and 2 High school diploma required. Levels 3 Graduation from an accredited college or university with an associate degree in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity. Levels 4 and 5 Graduation from an accredited college or university with a bachelor's degree in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity.<

Experience

Note: The minimum requirements on the notice of vacancy can be revised to include only the experience that is applicable to the position. Level 2 One year of experience in network operations, and/or information technology support, for example, scheduling, customer service, or production implementation. Level 4 One year of professional experience in: analyzing, designing, programming, troubleshooting, resolving technical problems, testing, defining business requirements, training and/or installing computer systems applications OR planning, acquiring, installing and implementing telecommunications facilities and services, wide area networks, or local area networks O R generating and maintaining system software OR business analysis which may include defining and gathering business and functional requirements, analyzing and validating data and/or documenting test plans OR business analytics OR data analytics. Level 5 Three years of professional experience in: analyzing, designing, programming, troubleshooting, resolving technical problems, testing, defining business requirements, training and/or installing computer systems applications OR planning, acquiring, installing and implementing telecommunications facilities and services, wide area networks, or local area networks OR generating and maintaining system software OR business analysis which may include defining and gathering business and functional requirements, analyzing and validating data and/or documenting test plans OR business analytics OR data analytics.<

LEVEL SUMMARY

Level 1 - Journey Non-Professional (Information Systems Technician 1) : Under close supervision, employees at this level provide non-professional support of IT systems. Operate computer systems and peripherals. Support data center operations. Provide level one help desk services and problem resolution. Install and maintain the least complex computer hardware and software. Level 2 - Paraprofessional (Information Systems Technician 2) : Under close supervision, employees at this level provide paraprofessional support of IT systems. Operate computer systems and peripherals at an advanced level. Support data center operations at an advanced level. Provide level one help desk services and problem resolution for more difficult issues. Handle the more difficult system and processing problems. Install and maintain the least complex computer hardware and software. Level 3 - Basic (Information Technology Analyst 1) : Under close supervision, employees at this level perform the entry-level professional IT work involved in system analysis. Define business requirements. Design, program, install, test, support and maintain IT systems using structured program methodologies. Perform business requirements analysis. Provide entry-level professional technical support of hardware, software and networks. Level 4 - Journey (Information Technology Analyst 2) : Under limited supervision, employees at this level: perform the professional IT work involved in system analysis. Define business requirements. Design, test, program, install, support and maintain IT systems using advanced technical planning. Perform business analysis, write requirements documentation, test system builds and deliver training as needed. Perform network and system administration. Level 5 - Mastery (Information Technology Analyst 3) : Under general supervision, employees at this level perform the complex professional IT work involved in system analysis. Define business requirements. Design, test, program, configure, support and maintain IT systems. Act as the highest-level technical specialist and perform project management. Develop business analysis roadmaps. Facilitate user requirements gathering sessions. Lead training efforts. Collaborate with leadership on development of business solutions. Provide consultative services. Mentor/coach lower-level professional employees and act as a lead worker. Administer multiple systems and networks. NOTE: The above summary and following examples of work are for illustrative purposes only. Any one position may not include all of the tasks listed, nor do the examples cover all of the duties, which may be performed. Tasks are cumulative; higher level include the tasks associated with lower. Positions may be assigned higher-level tasks or duties outside their designated band, provided these assignments are consistent with established classification standards and do not warrant reclassification of the position in accordance with those established standards.<

SUBSTITUTION

Note: The substitution on the notice of vacancy can be revised to include only the degree(s) and experience that is applicable to the position. Level 2 Completion of a recognized certificate program in computer operations or network operations may be substituted for up to one year of required experience. A bachelor's or associate degree from an accredited college or university, in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity may be substituted for the required experience. Applicants who do not possess the required experience may substitute semester hour credits in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity from an accredited college or university for the required experience on a year for year basis with 30 semester hour credits being equal to one year of experience. Level 3 Applicants who do not possess the required education may substitute additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying on a year for year basis with one year of such experience being equal to 30 semester hour credits. A bachelor's or associate degree in any field from an accredited college or university and one year of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education. A bachelor's or master's degree from an accredited college or university in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity may be substituted for the required education. Level 4 Applicants who do not possess the required education may substitute additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying on a year for year basis with one year of such experience being equal to 30 semester hour credits. A bachelor's degree in any field from an accredited college or university and one year of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education. An associate degree from an accredited college or university, in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity and two years of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education. An associate degree in any field from an accredited college or university and three years of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education. A master's degree from an accredited college or university in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity may be substituted for the required education. Central Office positions only: Individuals who have successfully completed internships within the Central Office Information Technology Office; ATCSU; Data Analytics, Research and Standards Office, and/or the Information Security Unit may substitute their experience as interns for the required professional experience with one such year of intern experience being equivalent to six months of professional experience. Level 5 Applicants who do not possess the required education may substitute additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying on a year for year basis with one year of such experience being equal to 30 semester hour credits. A bachelor's degree in any field from an accredited college or university and one year of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education. An associate degree from an accredited college or university, in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity and two years of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education. An associate degree in any field from an accredited college or university and three years of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education. A master's degree from an accredited college or university in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity may be substituted for the required education-OR-one year of experience. Central Office positions only: Individuals who have successfully completed internships within the Central Office Information Technology Office; ATCSU; Data Analytics, Research and Standards Office, and/or the Information Security Unit may substitute their experience as interns for the required professional experience with one such year of intern experience being equivalent to six months of professional experience. CERTIFICATIONS (Information Security Positions Only) Levels 3 and 4 CompTIA Security Plus Certification is required. Employees hired by the Information Security Unit on or after 8/23/22, including current Judiciary employees from other units or locations, who do not already have the CompTIA Security Plus Certification will have one (1) year from their date of employment with Information Security to obtain the CompTIA Security Plus Certification in order to maintain employment in the Information Security Unit. Level 5 Cybersecurity Analyst+ Certification is required. Employees hired by the Information Security Unit on or after 8/23/22, including current Judiciary employees from other units or locations, who do not already have the Cybersecurity Analyst+ Certification will have one (1) year from their date of employment with Information Security to obtain the Cybersecurity Analyst+ Certification in order to maintain employment in the Information Security Unit. Employees advanced from an Information Technology Analyst 1 or 2 title from within the Information Security Unit who do not already have the Cybersecurity Analyst+ Certification will have one (1) year from the date of their advancement to obtain the Cybersecurity Analyst+ Certification or will be returned to their previously held title in the Information Security Unit. License (All Levels) Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position. PHYSICAL ABILITY: For some positions, applicants must have the ability to perform work which requires climbing and prolonged standing, stretching, bending and reaching. The selected candidate must be able to frequently lift and carry supplies weighing from 30 to 50 pounds and, occasionally, materials weighing up to 75 pounds. Title Level Title Description Title Code Svc Week Year 1 Info. Syst. Tech. 1 (C) 35 12 1 Info. Syst. Tech. 1 (U) 35 12 2 Info. Syst.Tech. 2 (C) 35 12 2 Info. Syst.Tech. 2 (U) 35 12 3 Info. Tech. Analyst 1 (U) 35 12 4 Info. Tech. Analyst 2 (U) 35 12 5 Info. Tech. Analyst 3 (U) 35 12 MW 2/21/2026