SENIOR TELECOMMUNICATIONS SYSTEMS ANALYST

Code: 08089 Local Non-Competitive

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under the limited supervision of a supervisory official, acts as a technical team leader or technical coordinator in the planning and provision of effective and economic telecommunications facilities and services throughout the jurisdiction; plans and directs related studies and evaluations involving voice and data transmission including computerized and electro-mechanical switching; keeps current on modern telecommunications technology as necessary; takes the lead and/or performs the more complex work involved in the analysis, evaluation, design and maintenance of existing or proposed telecommunications systems; does other related work as required.

Examples of work

Recommends the initiation and revision of rules and regulations required to maintain effective and economic telecommunications facilities and services including computerized and electro-mechanical switching of voice and data transmission lines and telecommunications networks. Plans and coordinates the consolidation of telecommunications facilities and services throughout the jurisdiction to realize economies in the use of such facilities and services. Plans and oversees staff surveys to determine functions suitable for consolidation into a single telecommunications facility. Plans and oversees the development of technical plans for the telecommunications facilities, equipment, and services to meet specific operational requirements. Plans, coordinates, and performs initial review of periodic evaluations of existing telecommunications facilities, equipment, and services to ascertain that communication needs are being satisfactorily and economically met. Initiates, revises, and coordinates the implementation of standard practices and procedures to control and direct the development of telecommunications facilities and services. Continually reviews technological developments in the telecommunications industry and is aware of rate revisions and regulatory changes. Oversees the evaluation of all requests for telecommunications facilities, equipment, and services then approves or denies minor requests for equipment and services. Oversees and performs studies to determine if jurisdictions are prepared to effectively use special telecommunications services and equipment and prepares justification for such use. Directs the monitoring of the use and cost of special telecommunication services and equipment monthly to assure effectiveness and efficiency then recommends changes in the type and quantity of such services and equipment, as necessary. Develops procedures and related instructional materials covering the use of telecommunication facilities and services. May take the lead over Telecommunications Analysts or others involved in the work of the unit. Studies and keeps current on all standards and specifications for telephone directory compilation and distribution which results in periodic reviews and revisions as required to these procedures, standards, and specifications. Prepares reports and correspondence regarding assigned duties. Recommends and plans the implementation of administrative improvements including work systems, organizational changes and program procedures pertaining to telecommunications operations. Maintains essential records and files. Will be required to learn how to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units.

Education

Graduation from an accredited college with a Bachelor's degree.

Experience

Four (4) years of experience in work involving evaluating telecommunications needs of users and establishing basic methods and operational capabilities required to meet those needs; or advising users on the types of telecommunications services available and the relative advantages, limitations, and costs of alternate methods of meeting those needs; or preparing or reviewing program planning for the development, expansion, or modification of telecommunications services; or scheduling and coordinating the actions required to install, staff, and maintain telecommunications services; or evaluating the effectiveness of telecommunications services and recommending or directing actions to improve the availability and efficiency of services; or supervising telecommunications operations including responsibility for developing plans and methods for improving services or meeting new requirements, and for justifying and administering the resources required to provide adequate services.

Knowledge, skills and abilities

Knowledge of modern telecommunication equipment such as private switch networks, computerized and electro-mechanical switching, and telepak grouping facilities including their selection and application to specific operating requirements. Knowledge of the communication problems of various departments and jurisdictions including the measures to be taken for their alleviation after a period of training. Knowledge of the procedures and techniques involved in making estimates and analyses of the effectiveness of existing telecommunications systems. Knowledge of the factors to be considered in predicting the effect of changes in or additions to, existing telecommunications equipment installations. Knowledge of FCC and BPU tariffs and regulations. Knowledge of modern government budget practices, procedures, problems, and analysis with interdepartmental budgeting, administrative practices, and procedures with the overall operations. Knowledge of the Laws of New Jersey, the pertinent regulations of the federal government and the rules, regulations, standards, policies, and procedures of the Department of the Treasury pertaining to budgets, budget control and the fiscal and purchase procedures and their application. Knowledge of the compilation of private and telephone company directories including their standards and specifications. Knowledge of the engineering and architectural considerations involved in planning telecommunications facilities and installations. Ability to act as consultant and advisor in telecommunication operations to the jurisdiction. Ability to guide and prepare schedules for the implementation of installations and conversions of complex telecommunications systems. Ability to deal effectively with telecommunications equipment vendors. Ability to visit and inspect the various major telecommunications centers and determine the adequacy of existing facilities. Ability to analyze data relating to telecommunications problems and equipment to make necessary corrections or recommend new or revised telecommunications facilities. Ability to assist personnel in planning, developing and conducting communications training programs and conduct training courses and seminars for personnel. Ability to develop procedures, techniques, and instruction material for the proper use of communications facilities and systems. Ability to act as chairperson and/or coordinator of interdepartmental committees or task forces concerned with shared communications facilities and systems. Ability to prepare correspondence relating to official duties and responsibilities. Ability to effectively communicate with supervisors, subordinates, employees, outside vendors and department officials. Ability to plan, organize and take the lead over staff. Ability to develop efficient and economical routing for the electronic transmission of voice and data. Ability to prepare technically sound, accurate and informative reports of telecommunications matters containing findings, conclusions, and recommendations. Ability to maintain essential records and files. Ability to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible if they can perform essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Note

The examples of work for this title are for illustrative purposes only. A position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Applicants who do not possess the education requirement above may substitute additional experience as indicated below on a year-for-year basis with thirty (30) semester hour credits being equal to one (1) year of experience. A Master's degree in Computer Science, Data Processing, Engineering or Business Administration may be substituted for one (1) year of experience. LICENSE: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.