NJ Civil Service Navigator

SENIOR HUMAN SERVICES TECHNICIAN

Code: 10084 State Competitive Range: H13 (FY 2027) Work week 40: FLSA coveredOvertime table (4A:3, Appx. A)
Salary: $46,214.65 - $66,785.85/year FY 2027 schedule (last updated 2026-07-27)

Senior Human Services Technician sits in the competitive class of New Jersey's state civil service, so reaching it runs through testing and an eligible list instead of a straight hire.

It asks for 1 year of relevant experience. Pay on the FY 2027 schedule runs $46,215 to $66,786, and state payroll currently lists about 93 people in the title, most of them at Health and Senior Services.

How to apply

This title is filled by competitive examination.

See every real route in, and where to apply. One agency employs it. We don't track live vacancies.

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Who employs this title

Senior Human Services Technician appears on the State payroll at 2 departments, most of them at Department of Health.

State departments

Employer Employees
Department of Health 86
Veterans Affairs 7

All agencies.

State payroll and independent authority payroll are separate systems and are never merged. See data sources.

Who employs this title

State payroll records show 93 people working under this title. The median actual salary is $64,527. The agencies employing the most are:

  • Health and Senior Services (86)
  • Veterans Affairs (7)

Counts from NJ YourMoney agency payroll. See statewide workforce analytics.

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under direction of a supervisor in a health care facility, provides nonprofessional nursing care and participates as a member of a treatment team; takes the lead over Human Service Technicians or Human Services Assistants; reports on patient's/resident's behavior and treatment related issues of a non-medical nature between shifts; works with patients/residents and their families and participates in the social, physical and emotional rehabilitation of patients/residents; does other related duties as required.

Examples of work

Takes the lead and provides guidance and instruction to Human Services Technicians and Human Services Assistants. Contributes as a member of the team to determine the short and long range patient/resident goals; participates and involves the patient/resident in goal-planning sessions. Assists patients/residents to establish goals for social activities, family interventions, and peer relationships. Facilitates information between shifts for the purpose of communicating patient/resident-treatment related issues of a non-medical nature to Human Services Technicians or Human Services Assistants. May participate in establishing recreation, social, and occupational programs for patients/residents, helps to implement and may take the lead over staff responsible for implementing treatment plans. Interacts with patients'/residents' families. Interprets rules and regulations to coworkers, patients/residents, members of patients' families, and visitors. Administers care and interacts with patients/residents; observes and reports changes in appearance, behavior, and condition. Participates in the planning and implementation of basic therapy techniques such as counseling, socialization, behavior modification, and remotivation activities under the supervision of a professional team member. Participates in structured group meetings of a therapeutic or problem-solving nature including community and task-oriented group meetings to encourage client independence. Serves as co-therapist in group therapy programs for patients/residents. Facilitates and participates in a continuous patient/resident education program for the self-help and social development of patients/residents. Teaches housekeeping skills to patients/residents and provides guidance to staff performing basic housekeeping duties for the cleanliness of patients/residents' living quarters. Performs and provides guidance to staff involved in bathing, dressing, and providing other grooming assistance required by patients/residents for their appropriate personal hygiene. Participates in the orientation of paraprofessional personnel. Attends in-service educational training and gains clinical experience to become more proficient in job-related skills. Provides medical supplies and equipment for assigned wards, rooms, and buildings as directed. Attends continuing in-service educational and interdisciplinary programs offered by the department appropriate to the level of work. Tours the unit to check fire equipment and other safety factors, identifies actual and potential safety hazards, takes corrective action and reports condition to supervisory personnel. Participates in fire and disaster drills, takes appropriate action in fire and disaster situations, and participates in providing fire safety and disaster training to patients/residents and staff. Provides basic first aid and emergency care to patients/residents. Conducts rounds of cottages or ward area to check patients/residents. Supervises patients/residents during meals, provides assistance as required, encourages socialization during meals, and intervenes when behavior is inappropriate. May participate in the coordination, planning and implementation of household activities such as cooking, cleaning, and shopping. Coordinates and plans the dressing and grooming needs of patients/residents. May be required to monitor and/or transport or escort patients/residents to locations within or outside the facility, and remains with them when indicated. Provides guidance to patients/residents regarding community services and resources. Teaches patients/residents to plan activities, medical and other appointments. Participates in searches of missing patients/residents and prepares reports regarding the circumstances. Participates in individual cottage/ward programming. Lifts and/or moves patients/residents as required. Takes vital signs such as temperature, pulse, respiration, and blood pressure. Prepares patients/resident for special tests. Compiles and maintain essential records and files. Performs related direct care work. Will be required to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

Requirements

TRAINING: Appointees must complete two (2) approved training courses in mentoring and leadership before the conclusion of the working test period. Approved training may be obtained from a bargaining unit representative, the Human Resource Development Institute (HRDI), outside vendor, the Department of Human Services or the Department of Veterans Affairs.

Experience

One (1) year of experience providing nonprofessional nursing care to children and/or adults in an institution, nursing home, or hospital.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

Knowledge, skills and abilities

Knowledge of the problems involved in the nonprofessional care of persons confined to nursing homes, hospitals, and other institutions serving persons with serious mental illness and/or physically challenged clients. Knowledge of the physical, mental, and emotional needs of persons with serious mental illness and geriatric patients/residents, and of the methods used to provide for their needs. Knowledge of first-aid methods and techniques. Knowledge of the housekeeping, fire, safety, and sanitation problems likely to be encountered in an institutional or group-living environment. Ability to properly lift or move patients/residents as required. Ability to provide guidance and instruction to staff. Ability to communicate information to and from various sources. Ability to perform nonprofessional nursing and other special care prescribed for patients/residents. Ability to take the lead over staff. Ability to provide assistance to professional staff conducting the recreation, social, and occupational therapy programs of an individual treatment plan. Ability to bathe, dress, and provide other grooming assistance to patients/residents, and to provide guidance to staff performing these duties. Ability to organize assigned work, analyze problems, and develop appropriate work methods. Ability to identify changes in appearance, behavior, and condition of patient/resident and report them to the supervisor. Ability to prepare reports. Ability to establish and maintain cooperative working relationships with those interested or involved in the work of the unit. Ability to work with a minimum of supervision in a hospital, nursing home, residential or cottage-type setting. Ability to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible if they can perform the essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Appointees to positions in long term care facilities in the Department of Veterans Affairs are required to obtain a valid New Jersey Nurse's Aide Certification issued by the NJ Department of Health within four (4) months of the date of initial appointment.