CHIEF OF OPERATIONS TREASURY
Career Family: CHIEF
To land Chief of Operations Treasury in New Jersey you go through the competitive route: you sit an announced exam and the score puts you on the eligible list agencies hire from.
A master's degree is the listed credential, and extra years on the job can be traded for it. The FY2026 range lands between $106,547 and $157,363.
How to apply
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Exam
This is an application to sit an exam and be placed on an eligible list for this title, not an application for a specific job. A $35 application fee applies to Non-Public-Safety announcements issued on or after 2026-02-01. There may be no current vacancy behind it, and the list it produces may not be certified for months or years.
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Exam
Open to permanent employees in the competitive division who hold a qualifying lower title in the same unit. A $35 application fee applies to Non-Public-Safety announcements issued on or after 2026-02-01. Like the open competitive exam, this places you on a list; it is not itself a job offer.
Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator.
Definition
Under the direction of a Director or other managerial official in the Department of the Treasury in a major revenue generating, collection or enforcement operation or support program, is directly responsible for the management, supervision, and control of work programs, operations, and staff of a bureau or its organizational equivalent; does other related work.
Examples of work
Directs and manages activities of the bureau or its organizational equivalent. Develops policies and procedures to accomplish goals and objectives. Directs established programs, policies, and related objectives; develops plans to meet the overall mission of the bureau or its organizational equivalent. Directs work programs of the bureau or organizational equivalent to ensure timely dissemination, review, processing, verification, and recording of information required by statutes and regulations. Coordinates activities with other Departmental organizational units. Provides technical direction and interprets policy to resolve complex operational problems and other issues. Directs and manages the development and implementation of technical information programs, and ensures the quality, fitness, and suitability of forms, publications, reports, and informational vehicles used by the bureau or organizational equivalent. Directs the scheduling and control of all major mailings or electronic messaging sent out or received by the bureau or organizational equivalent, and directs the monitoring and control of service providers. Arranges and approves disbursements of claims to the public, vendors, and/or government agencies. Reviews proposed legislation and advises senior management of potential impacts. Directs the provision of technical information to the public, taxpayers, practitioners and professional organizations by staff representatives through telephone contact, correspondence, and publications. Supervises the investigation of fraudulent claims. Manages work operations or functional programs, and has responsibility for employee evaluations and/or effectively recommending the hiring, firing, promoting, demoting, and/or disciplining of employees. Conducts administrative planning as part of a team, assesses current and future operational needs and introduces techniques or new t technology to improve operations or management within the . bureau or organizational equivalent. Directs the appraisal of operational controls, utilization of staff and facilities, and procedures to identify areas of operations which may require adjustment to maximize workflow. Directs the preparation of budget information for the division's annual budget request, maintains records involving disbursement of budgeted funds, and monitors actual expenditures against budgeted amounts. Resolves unusual cases arising from bureau operations. Prepares or directs the preparation of responses to special inquiries requested by the Governor, Treasurer, Director, or other department official. Directs the compilation of financial reports and special accounting production and statistical reports containing findings, conclusions, and recommendations. Responsible for seasonal hourly employees hired for peak processing periods. Serves as a member of a study group or task force. Testifies as an expert witness in federal and state criminal and civil proceedings when division files are used as evidence. Ensures compliance with procedures consistent with the Privacy Act of 1974, the New Jersey Confidentiality Act, and the Code of Ethics. Directs the development and administration of staff training and development programs. Supervises the maintenance and use of equipment and technology in providing service to the public. Interprets applicable laws, policies, rules, and regulations. Supervises the maintenance of records, reports, and files. Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
License
Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform in essential duties of the position.
Knowledge, skills and abilities
Knowledge of problems, procedures, methods, and techniques used to assemble and arrange tax status information for electronic ready-access. Knowledge of methods used to administer revenue-generating and collection operations. Knowledge of the problems involved in the administration of large- scale work programs. Knowledge of the uses of information processing equipment utilized to record and compile statistical and financial data. Knowledge of the methods used in the development and implementation of customer service/information programs serving the general public. Ability to develop, organize, and implement work programs involving the processing of a large volume of correspondence, documents, and telephone inquiries. Ability to prepare or edit communications concerning New Jersey tax laws and regulations. Ability to interpret laws, rules and regulations and apply them to specific situations. Ability to identify problems and develop solutions. Ability to organize and establish effective data control records including the preparation of workload and workflow reports. Ability to develop training programs. Ability to prepare and supervise the preparation of reports and correspondence. Ability to supervise staff. Ability to establish and maintain cooperative working relationships with those interested or involved in the work of the unit. Ability to identify and resolve problems and communicate information. Ability to maintain essential records, reports, and files. Ability to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long As they can perform essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
Note
This position will function as a Bureau Chief in the Division of Taxation or the Division of Revenue and Enterprise Services. For the purpose of this job specification; a Bureau may be defined as a group of employees performing closely related duties in one of the sub-elements of the major scopes of responsibility of a division. Examples of a sub-element are - Local Property Tax Policy and Planning, Customer Service, Taxpayer Accounting, Management Services, Legislative Analysis and Disclosure, Revenue Accounting, Data Conversion & Control, Contract Compliance, Commercial Information Services, The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Nine (9) years of professional experience in the administration of a comprehensive, large-scale system or program dealing with revenue collection, processing, accounting, taxpayer services, auditing, contract management, or registration functions, two (2) years of which shall have been in a supervisory capacity in a large business or government enterprise. OR Possesion of a bachelor's degree from an accredited college or university; and five (5) years of the above-mentioned professional experience, two (2) years of which shall have been in a supervisory capacity in a large business or government enterprise. OR Possession of a master's degree in accounting, computer science, public administration, or a related field from an accredited college or university; and four (4) years of the above-mentioned professional experience, two (2) years of which shall have been in a supervisory capacity in a large business or government enterprise. "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgment and make accurate and informed decisions.
Study guides for this exam
- Management Test Battery (MTB) National Learning Corporation · $52.95
- Manager/Administrator Test National Learning Corporation · $49.95 · general prep, not specific to this title
The Civil Service Commission does not publish official study guides or release past tests. These are independent equivalency guides.