INFORMATION TECHNOLOGY ASSISTANT

Definition

Under the close supervision of an employee in the information technology area other supervisory official in a state department, agency, institution, state college, or in a local government agency, assists in the implementation and maintenance of computing components such as desktop PCs, laptops, tablets, cellular devices, printers, and other peripheral devices; performs the most basic and most repetitive levels of help desk responsibilities; performs entry level data entry or lookup responsibili...