COMPLIANCE OFFICER APPRENTICE MVC (I18)

Code: 56539 State Competitive Range: I18 (FY 2027) Work week NE: FLSA coveredOvertime table (4A:3, Appx. A)

Salary: $57,157.93 - $83,211.13/year FY 2027 schedule (last updated 2026-07-27)

Official job specification

The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.

Definition

Under close supervision and mentoring in a two-year training program, receives formal and on-the-job training to learn how to conduct overt (scheduled) audits of Motor Vehicle field operations incorporating agencies and inspection stations (including Driver Testing operations); learns to conduct overt investigations on rules, regulations, and procedures pertinent to private inspection facilities, centralized inspection facilities, mobile inspections, motor vehicle agencies, school bus operators and other related businesses licensed/regulated by the Motor Vehicle Commission; learns to perform the more repetitive audits/investigations in a developing capacity; does related work as required.

Examples of work

• The following elements are learned by an apprentice in a structured environment, and reinforced in on-the-job mentoring sessions throughout the MVC:
• Learns to conduct overt (scheduled) audits/investigations at MVC agencies, private and centralized inspection stations, and school bus operators to ensure compliance with state laws, regulations, policies, and procedures.
• Learns to investigate complaints from customers, law enforcement agencies, municipalities, business competitors, anonymous tipsters, and other interested parties.
• Learns to review and analyze statistical information to detect trends.
• Leans to audit MVC controlled documents such as blank titles, registrations, permits, temporary license plates, inspections stickers, etc.
• Assists senior level Compliance Officers with the more difficult audits/investigations.
• Completes training needed to learn new, revised and amended compliance procedures as required by the Motor Vehicle Commission.
• Provides advice and guidance to business owners, operators, customers, MVC employees and other individuals to ensure compliance with Motor Vehicle rules, regulations, and procedures.
• Learns to conduct preliminary research in preparation for audits/investigations.
• Learns how to respond to emergency situations and/or public complaints from customers, media, police, and others.
• Learns how to serve disciplinary notices, suspension orders or written violations.
• Leans to conduct follow-up visits to ensure compliance with MVC rules, regulations, and procedures.
• Learns how to monitor the overall agency operation and observes the business work flow to ensure compliance with Title 39 and MVC rules, regulations, and procedures.
• Learns how to ensure titles, licenses, permits, and registrations are being processed according to MVC rules, regulations, and procedures.
• Learns how to ensure the authenticity of out-of-state titles and other driving documents.
• Learns how to observe employees to ensure the proper filing of MVC documents.
• Learns to conduct weekly and monthly audits of ledgers and work procedures to verify that the number of documents and materials present at an agency correspond to the records of agency documents issued and services rendered.
• Assists the agency manager in the operation of the agency as to MVC rules, regulations and procedures.
• Learns how to ensure appropriate procedures are followed during the administering of driver license (DL) and commercial driver license (CDL) tests followed.
• Learns how to perform safety checks.
• Learns how to oversee school bus operators to ensure compliance with MVC rules, regulations and procedures.
• Learns to conduct overt (scheduled) audits/investigations at schools and school bus operation locations.
• Learns to ensure that buses are inspected, insured, and the drivers have the appropriate license to operate a school bus.
• Learns how to oversee Safety Specialists in the inspection of school buses and special projects (Compliance officers in this unit are licensed State inspectors).
• Learns to investigate non-conforming school buses and prepares reports that may lead to fines, suspensions, or hearings for alleged violators.
• Learns how to issue summons to school bus operators in violation of MVC rules, regulations, and/or procedures.
• Learns how to audit and/or maintain driving records for school bus company employees.
• Learns to conduct overt (scheduled) audits/investigations at private inspection facilities (PIF), centralized inspection facilities (Parsons) and Heavy Duty Diesel locations.
• Visits private inspection facilities to ensure proper business procedures are being followed (example: hours of operation, visible license, accurate prices, etc.).
• Learns how to review and analyze MVC inspection statistics and how to take appropriate action based on findings.
• Learns how to provide technical support to private inspection facilities as required.
• Learns how to perform background checks and oversees the initial set-up of Inspection facilities.
• Learns how and when to suspend an inspection license.
• May learn to monitor Safety Specialists regarding mobile inspection procedures (Compliance Officers in this unit must be licensed State inspectors).
• Learns to perform annual audits on assigned private inspection facilities.
• Learns to perform semi-annual fixed asset inventories for MVC equipment and inspection stickers.
• Learns to observe private and centralized inspection centers from afar (example: monitoring the number of cars entering and exiting the facility).
• Learns to work in conjunction with State police and municipalities regarding taxi inspections.
• Learns to perform random parking lot surveys to ensure vehicles have valid and current inspection stickers.
• Learns how to prepare clear, sound, accurate, and informative reports containing findings, conclusions, and recommendations.
• Learns how to maintain essential records and files.
• Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units.

Experience

Two (2) years of experience in a public or private organization in the testing or inspection of motor vehicles for safety; repairing motor vehicles; administering examinations designed to evaluate an individuals qualification for a drivers license; verifying or providing information to the public; conducting investigations, audits, and/or inspections to ensure compliance with laws concerning the operation, maintenance, and/or inspection of motor vehicles; reviewing/analyzing driver records; processing, evaluating and/or adjusting damage claims or other insurance claims and adjustment work or providing administrative, clerical and technical support work.

License

Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Knowledge, skills and abilities

• Knowledge of motor vehicle laws, rules and regulations and their application.
• Knowledge of the methods used to gather and evaluate data and information.
• Ability to apply state, local, and federal laws, rules, regulations, and administrative codes to specific policies, procedures, compliance and enforcement programs, standards of regulatory control and compliance, civil, administrative and criminal violations relating to the licensing of various businesses that are regulated by the Motor Vehicle Commission including: private inspection facilities, centralized inspection facilities, MVC agencies, bus operators, etc.
• Ability to understand the types of conduct that would legally constitute negligence, abuse/neglect, or willful misconduct under the regulatory enforcement of the assigned unit.
• Ability to prepare clear, sound, accurate and informative statistical and other reports of field investigations and containing findings, conclusion and recommendations.
• Ability to organize and make field visits, conduct investigations and operations making accurate observations of records and conditions, detecting violations to abstract and note significant facts and conditions and prepare reports there on.
• Ability to analyze and interpret accounting/financial statements or similar records.
• Ability to act as witness in court and give testimony under oath in administrative hearings, state and federal courts or other judicial bodies as may be required.
• Ability to provide advice to Motor Vehicle Commission staff and to businesses in emergency situations.
• Ability to respond and investigate emergencies and public complainants, and makes adjustments where possible, and prepares reports there on.
• Ability to organize the work assignments.
• Ability to understand and apply modern investigative techniques and procedures.
• Ability to understand the problems associated with the planning, scheduling, and organizing of work programs.
• Ability to establish and maintain cooperative working relationships with individuals, agencies, and groups in the public and private sector.
• Ability to investigate and respond to complaints from the public and prepare reports of investigative activities.
• Ability to assist in developing, maintaining, and using files and record keeping systems.
• Ability to read, writes, speak, understand and communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication.
• Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
• <b>ADVANCEMENT</b>
• Appointee's work performance will be reviewed and rated semi-annually during each twelve (12) months of the two (2) year apprenticeship program. Upon successful completion of the twenty-four (24) month apprenticeship program, appointees will be eligible for advancement to the title of Compliance Officer 1, Motor Vehicle Commission, in accordance with Civil Service Commission procedures.
• The inability of an employee in the Apprentice title to attain a level of proficiency warranting advancement to the title listed above shall be considered as cause for separation.

Note

An Associate's degree may be substituted for two (2) years of the above experience.

Appointees will undergo and must successfully complete Mechanics Education Training (MEA) in all of the following areas; Diesel Emissions Inspections, Enhanced Emissions Inspections, On Board Diagnostic (OBDII), Document Fraud, and Digitized Drivers License systems training.