RECORDS TECHNICIAN 3, MOTOR VEHICLES

Definition

Under direction of a supervisor in a state department or agency, performs technical or paraprofessional functions requiring entry, deletion, and corrections to a data system in conjunction with the motor vehicle driver license data base; as directed takes action against an uninsured motorist, compliance to driver improvement activity, and accident reports; does other related duties as required.

Examples of work

• May assist in performance of technical duties in compliance with appropriate rules, regulations, policies, and procedures.
• May assist in work involved in maintaining the scheduling of informal reviews.
• Provides information on policies and procedures.
• May assist with administrative functions pertaining to continual changes in laws/regulations/procedures to ensure implementation of applicable work systems and operation changes.
• May be required to communicate with customers to obtain additional information to take corrective action on transactions; completes form letters requesting additional information when customers cannot be contracted by phone.
• Maintains daily work sheets reflecting various documents which were entered into the system to keep the supervisor apprised of work related accomplishments.
• May prepare detailed statistical and other reports containing findings, conclusions, estimates, and recommendations.
• May assist in the analysis, investigation, research, and preparation of data utilized in driver record evaluation.
• Sorts detailed information for utilization in the performance of preliminary assignments for regular updating programs.
• Performs preliminary review of forms and supporting documents to ensure pertinent information has been submitted and there is compliance with rules, regulations, and procedures.
• Performs searches of licenses, registrations, and title transaction errors on various data systems to correct erroneous transactions to ensure accuracy of data base information in a timely/accurate manner.
• May assist in analysis of complex multiple screens on various networking interstate base systems to ascertain nature/size of erroneous motor vehicle driver/owner registration and title records to ensure accuracy and completeness.
• May be required to operate a computer terminal to locate, update, retrieve, and correct data on driver history, vehicle ownership, registration, and title record files.
• May be required to create titles, registrations, and driver license records to update/maintain an accurate data base system.
• Reviews documents and provides input for recommendations on whether actions should be taken against uninsured motorists or whether a property or bodily injury judgment should be rendered.
• Communicates with other bureaus, government agencies, and customers to obtain information for use in updating/correcting driver/owner registration and title files.
• Provides input for the recommendation of the restoration of licenses upon compliance as required.
• Collects data concerning prevailing conditions and participating circumstances in relation to motor vehicle accidents and performs nonprofessional analysis thereof.
• May prepare simple statistical summaries, ratios, averages, and other figures which can contribute toward analysis of factors affecting motor vehicle accidents.
• May receive/process legal documents concerning security and financial responsibility, accident reports, or driver improvement activity to determine compliance.
• May assist in maintaining a location file of motor vehicle accident records, studies accident frequency to determine locations of high accident incidence, and may make field trips to verify data contained in files.
• Prepares maps, charts, graphs, and diagrams illustrating frequency, type, and other factors relevant to motor vehicle accidents.
• Redrafts local geographic maps to show new alignments of roadways in areas of high accident incidence by contacting local police and traffic engineers.
• Maintains electronic and hard copy records and files.
• Makes court appearances to verify and certify accident information.
• Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

Experience

One (1) year of experience in the review/analysis of driver records for the purpose of ensuring that laws, rules, regulations, or policies have been interpreted properly or in a public/private agency involved in processing, evaluation, and/or adjustment of damage claims or other insurance claims evaluation and adjustment work.

License

Appointees will required to possess a driver's licence valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

Knowledge, skills and abilities

Knowledge of problems involved in reviewing data and, in accord with established procedures, making monetary and other evaluations/estimates using such factual information. Knowledge of electronic key-entry terminal operation and an understanding of a variety of command codes. Knowledge of procedures to be followed and precautions to be taken in ascertaining relevant facts. Knowledge of principles and problems inherent to the collection and organization of statistical data relating to motor vehicle accidents. Knowledge of the Manual on the Classification of Motor Vehicles Traffic Accidents (ANSI D-16) published by the National Safety Council after a period of training. Knowledge of NJ motor vehicle laws and rules, regulations, and policies of the Division of Motor Vehicles and their application to specific situations in licences, registrations, suspension, and restoration activities after a period of training. Knowledge of conference procedures after a period of training. Knowledge of provisions/regulations of the NJ Motor Vehicle Security Responsibility Law, and of provisions of the NJ Compulsory Insurance Law after a period of training. Knowledge of common legal/medical terminology appropriate to division/agency policies, regulations, and procedures after a period of training. Ability to apply sufficient skill in investigative reasoning to research problems and accurately relate this information to the correction of motor vehicle transactions. Ability to prepare clear, sound, accurate, and informative reports containing findings, conclusions, and recommendations. Ability to carry out projects involving tabulations, ratios, averages, and other figures that contribute to analysis of factors affecting motor vehicle accidents. Ability to review/code factual accident reports using an established code system. Ability to prepare maps, charts, graphs, and diagrams illustrating frequency, type and other factors relating to motor vehicle accidents. Ability to assess work tasks and exercise judgment in completing them utilizing software command codes and verifications procedures. Ability to detect, report, and deal with hardware and source input problems. Ability to establish and maintain electronic and hardcopy records and files. Ability to compose accurate, concise letters. Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. This job specification is applicable to the following title code(s) which are different work week or work month of the job class title: Job Spec Code State, Local or Common Class of Service Work Week State Class Code Local Class Code Salary Range

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. SC3514N/AA13-SC4014N/AA15- This job specification is for government use only. Salary range is only applicable to state government. Local salaries are established by individual local jurisdictions. RKR 05/23/1998