RECORDS TECHNICIAN 1, MOTOR VEHICLES

Definition

Under direction of a supervisor in a state department or agency, takes the lead in performing technical or paraprofessional functions requiring entry, deletion, and corrections on a data system in conjunction with the motor vehicle driver license data base; is responsible for taking the lead in determining action to be taken against an uninsured motorist, compliance to driver improvement activity, and accident reports; does other related duties as required.

Examples of work

• Determines priorities and distributes assignments to production units, and reviews completed assignments to ensure that error prevention and quality control actions/techniques are employed.
• Develops work methods involving transcription/verification of source data to ensure efficiency, effectiveness, and suitability in accord with established standards/procedures.
• Provides on-the-job training for employees to establish/maintain optimum levels of preciseness and quality of information within affected systems.
• May assist in the preparation of manuals and other training materials.
• Ensures that technical duties performed are in compliance with appropriate rules, regulations, policies, and procedures.
• Supplies detailed information for utilization in the performance of assignments for regular updating programs.
• Is responsible for maintenance of electronic and hardcopy records and files.
• Utilizes various types of electronic and/or manual recording and information networking systems used by the agency, office, or related units.
• Is responsible for maintenance of daily work sheets reflecting various documents which were entered into the system to keep the supervisor appraised of work accomplishments.
• May assist the supervisor with administrative functions and in development of effective work methods to effect continuing improvements of operations.
• Prepares administrative instructions pertaining to continual changes in laws, regulations, and procedures to ensure implementation of applicable work systems and operation changes.
• Communicates with customers to obtain information needed to take corrective action on transactions.
• Prepares detailed statistical and other reports containing findings, conclusions, estimates, and recommendations.
• Takes the lead in ensuring the operation of two or more subunits engaged in identification, analysis, and correction of errors contained in files to ensure accuracy/completeness of ownership and related files.
• Provides technical assistance/advice to staff/management on titles, registration, and license searching to ensure quality and uniformity are maintained.
• May assist analysts in the investigation, research, and preparation of data utilized in driver record evaluation.
• Determines whether action should be taken against an uninsured motorist or whether a property or bodily injury judgment should be rendered.
• Authorizes restoration of licenses upon compliance and updates the data base.
• Performs search of license, registration, and title transaction errors on various data systems to correct error transactions and to ensure accuracy of data base information in a timely/accurate manner.
• Analyzes complex multiple screens on various networking interstate data base systems to ascertain nature and size of erroneous motor vehicle driver/owner registration and title records to ensure accuracy and completeness.
• Creates titles, registrations, and driver license records to update/maintain an accurate data base system.
• Communicates with other bureaus, government agencies, and customers to obtain complete information to update and correct driver/owner registration and title files.
• Within the scope of an established work program, performs the work and takes the lead over subordinates who carry out assigned tasks involving study/review of the frequency, type, location, and other factors affecting motor vehicle accident experience, or a group engaged in filing, nonprofessional analysis, and data entry of traffic accident reports.
• Contacts the New Jersey Department of Health and Senior Services, State Police, and/or municipal police agencies to determine status of victims, and to clarify errors of omission/commission.
• Is responsible for maintenance of files required in reporting fatal accidents and in verifying cause of death in accord with procedures set forth by the National Highway Traffic Safety Administration.
• Supervises maintenance of a location file/code of motor vehicle accidents, and preparation of maps, charts, graphs, and diagrams illustrating frequency, types, and other factors relating to motor vehicle accidents.
• Examines case records and related materials to provide a complete/accurate report/briefing to police agencies, traffic engineers, legal professionals, insurance authorities, and others concerned with highway traffic safety.
• Makes court appearances to verify/certify accident information pertinent to the case represented, and to respond to questions concerning accident reports and the accident records processing system.
• Receives, examines, and processes legal documents concerning accident reports or driver improvement activity to determine compliance.
• Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

Experience

Three (3) years of experience in the review/analysis of driver records for the purpose of ensuring that laws, rules, regulations, or policies have been interpreted properly or in a public/private agency involved in processing, evaluation, and/or adjustment of damage claims or other insurance claims evaluation and adjustment work.

License

Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

Knowledge, skills and abilities

Knowledge of problems involved in reviewing data in accord with established procedure, and making monetary and other evaluations/estimates using such factual information. Knowledge of electronic key-entry terminal operation and an understanding of a variety of command codes. Knowledge of various types of electronic and/or manual recording and information networking systems utilized by the agency, office, or related units. Knowledge of procedures to be followed and precautions to be taken in ascertaining relevant facts. Knowledge of the Manual on the Classification of Motor Vehicles Traffic Accidents (ANSI D-16) published by the National Safety Council after a period of training. Knowledge of the Guide for New Jersey Police Motor Vehicle Traffic Accident Reports after a period of training. Knowledge of the types and classifications to drivers= licenses, registrations, and titles issued by the Division of Motor Vehicles. Knowledge of suspensions/restorations according to suspension codes, violations, alcohol countermeasures, and insurance surcharge verifications after a period of training. Knowledge of provisions/regulations of the New Jersey Motor Vehicle Security Responsibility Law and of provisions of the New Jersey Compulsory Insurance Law after a period of training. Knowledge of common legal/medical terminology appropriate to division/agency policies, regulations, and procedures after a period of training. Knowledge of New Jersey motor vehicle laws and rules, regulations, and policies of the Division of Motor Vehicles and their application to specific situations in license, registration, suspension, and restoration activities after a period of training. Knowledge of conference procedures after a period of training. Ability to organize and supervise investigations into the factors and precipitating circumstances affecting motor vehicle accidents. Ability to establish and maintain electronic and hardcopy records and files. Ability to organize, instruct, assign, and supervise groups of employees carrying out special projects involving tabulations, ratios, averages, and other figures that can contribute to the analysis of factors affecting motor vehicle accidents. Ability to review/code fatal accident reports using an established code system. Ability to supervise the preparation of maps, chart, graphs, and diagrams illustrating the frequency, type, and other factors relating to motor vehicle accidents. Ability to assign, organize, and supervise a group of employees who carry out assigned tasks involving nonprofessional analysis recording and/or data entry of motor vehicle or traffic information. Ability to supervise the maintenance of a location file of motor vehicle accident records and determination from these records of locations of high accident incidence. Ability to read maps (state, county, and/or municipal) to correctly identify the geographic location of the accident. Ability to compose accurate/concise letters. Ability to prepare clear, sound, accurate, and informative reports containing findings, conclusions, and recommendations. Ability to comprehend and interpret basic laws/regulations and apply them to specific cases in accord with established regulations. Ability to assess work tasks and exercise judgment in successfully completing them, utilizing software command codes and verification procedures. Ability to detect, report, and/or deal with hardware and source input problems. Ability to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, and communicate in English sufficiently to perform duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible as long as they can perform essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible. This job specification is applicable to the following title code(s) which are different work week or work month of the job class title: Job Spec Code State, Local or Common Class of Service Work Week State Class Code Local Class Code Salary Range

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. SC3519N/AA18-SC4019N/AA20- This job specification is for government use only. Salary range is only applicable to state government. Local salaries are established by individual local jurisdictions. RKR 05/23/1998